Ratings based on 353 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from Oregon

Very pleasant staff, marginal facilities

Posted 21-May-2017
Pros: The staff.
Cons: Rooms need a major upgrade.
Location: Right on the main highway. Close to Wright Brothers National monument and walking distance to the beach.
As others have pointed out, this place is pretty tired and in need of attention. It was fairly clean but run down. The desk staff, however, were very, very pleasant. Would only recommend if nothing else is available.
3 out of 5
Recommended
for Everyone
by A verified traveller from Midlothian

Friendly staff

Posted 08-May-2017
Stayed one night. Facilities could use some updating, but overall was a good place to stay. Continental breakfast was good. Very friendly staff.
Comment from Hotel Management
10-May-2017 by Cai, GM, Hotel Management
Hi! Thank you for taking the time to review our property on Expedia. I sincerely appreciate your kind words and positive feedback about our staff. I am very happy to hear that you enjoyed your stay with us.
2 out of 5
Recommended
for Everyone
by A verified traveller from Utah

Outer Banks Hotel

Posted 06-May-2017
They have a minimal continental breakfast. They have free parking. It is close to the Bonner Bridge. The office closes at 9 PM.
Comment from Hotel Management
07-May-2017 by Cai, GM, Hotel Management
Hi Leon. Thank you for your honest feedback. I sincerely appreciate you staying with us this weekend. I do however apologize for any inconvenience during your stay or if you ever find anything lacking from our hotel amenities. We strive to improve our facility ever year and hope that you can give us another chance next time you're visiting the area.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Apr-2017
Overall experience was good. Friendly and helpful staff.
Comment from Hotel Management
28-Apr-2017 by Cai, GM, Hotel Management
Thank you for taking the time to review our property on Expedia. I sincerely appreciate your kind words and positive feedback about our staff and your stay with us.
4 out of 5
by A verified traveller

Posted 14-Feb-2017 on Hotels
Staff were very nice and helpful. Offered great suggestions on local places and very pleasant in all encounters. Had problem with the heater and they were very accommodating and quick to help. The room was outdated and could use some repair work on the plaster walls and ceilings but overall ok.
Comment from Hotel Management
09-Mar-2017 by Joshua Roseberry, Hotel Management
Thank you for taking the time to review our property on Hotels.com. We sincerely appreciate your kind words about our staff and feedback about your experience at our hotel. We do take every feedback seriously and rest assure that we are working on some repairs with the room. We hope to see you again in the future. - Cai Palmiter, General Manager
3 out of 5
by A verified traveller

Posted 14-Jan-2017 on Hotels
Comment from Hotel Management
09-Mar-2017 by Joshua Roseberry, Hotel Management
Thank you for your rating. I sincerely hope you enjoyed your stay at our hotel.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Jan-2017 on Hotels
4 out of 5
by A verified traveller

Posted 19-Dec-2016 on Hotels
Nice place to stay well worth the price.
Comment from Hotel Management
29-Dec-2016 by General Manager, Hotel Management
Thank you so much for taking the time to review our property on Expedia Partner Central. We sincerely appreciate your kind words.
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Nice hotel in great OBX location

Posted 16-Nov-2016
Pros: Great location near Wright memorial, the beds were very comfortable, nice heater and showers were warm and refreshing.
Cons: Room had a smell of mold from moisture.
Location: 2 blocks to the beach and quick access to Duck and Cape Hatteras seashore
Friendly associates help you enjoy your visit to the beach. Complementary and secure parking close to your room.
Comment from Hotel Management
29-Dec-2016 by Cai, GM, Hotel Management
Hi, Heather. Thank you for taking the time to review our property on Expedia Partner Central. We sincerely appreciate your kind words about our staff and your experience during your stay at our hotel. I apologize for the dampness that you had experience during your stay. Being a beach property, it is very hard to avoid moisture when there's high humidity outside. Rest assure that we are working hard to address this issue every time.
5 out of 5
Recommended
for Everyone
by A verified traveller from wv

Nice and convenient

Posted 25-Oct-2016
Serves breakfast and makws geeat cookies for all to eat. Staff very pleasant
Comment from Hotel Management
29-Dec-2016 by Cai, GM, Hotel Management
Hi Susie, thank you for taking the time to review our property. I am very happy to hear that our staff had been very helpful and that you enjoyed our complimentary cookies in the afternoon. We hope to see you again when you visit the Outer Banks in the future.