Best hotel staff experience EVER!
Posted 25-Jul-2016 on Orbitz
We booked this kind of last minute (1 week in advance) for just a weekend stay at the beach. We could not have been happier with the hotel and especially the staff! We intentionally arrived about 5 hours before check in, with our plan to just drop off our bags and go to the beach until time to check in. Much to our surprise when we asked about dropping off our bags the two hotel staff at the desk (Heather and Candice) told us that we were welcome to use any of the hotel amenities until check in! This included parking in their lot (in an area that was covered so that the car did not get too hot inside since we still had most of our stuff in it until check in), ice machines for our cooler, the pool, bathrooms, shower, AND their private beach access! When we came back up around 3pm our room was ready (1 hour early) AND Heather gave us a late check-out for the next day so that we didn't have to feel rushed since our stay was short anyway. All of the staff we encountered were friendly and helpful, and the room was very spacious and clean. We will definitely be staying here whenever we travel to the Outer Banks!