Exterior

Reviews of Hampton Inn & Suites Outer Banks/ Corolla

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1007 reviews" "
Rating 8 - Good. 241 out of 1007 reviews" "
Rating 6 - Okay. 70 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from GM on 27 Mar 2024
Patricia, thank you for taking the time to rate your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any areas in which we may have fallen short of your expectations. We hope you will give us another chance to provide you with a better experience the next time your travels bring you this way. Hotel Management & Staff

10/10 Excellent

Georganna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. The best free breakfast ever at a hotel. Great amenities. Felt like a resort.
Stayed 3 nights in Mar 2024
Response from Manager on 22 Mar 2024
Dear Georganna,Thank you for sharing your experience at Hampton Inn & Suites Outer Banks/Corolla. As a valued customer, we appreciate your feedback and are delighted that you had a great stay. We pride ourselves on both meeting and exceeding expectations, and your feedback will be used to ensure we continue delivering exceptional hospitality to every guest. We are happy you enjoyed our delicious breakfast; it is one of our guests' favorite amenities, and we are glad you agree. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit to the area.Hotel Management & Staff

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there had been a restaurant or bar on the property. Our room was clean but the bathroom shower tile was in need of repair . Breakfast was good and warm cookies at the front desk when we arrived were delicious.
Stayed 1 night in Mar 2024
Response from Manager on 23 Mar 2024
Dear Stephanie,We appreciate you choosing us and for taking the time to leave your feedback. It was great to learn about how much you enjoyed our complimentary breakfast, refreshing accommodations, and warm cookies. However, we regret not meeting all of your expectations and appreciate your feedback about our dining options. We are always seeking ways to elevate our guest experience, so we will certainly share your feedback with the appropriate individuals. Thank you for staying with us while visiting the area, and we hope to have another occasion to host you.Hotel Management & Staff

2/10 Terrible

Chris

Liked: Cleanliness, property conditions & facilities
When we checked in the staff was awesome, we received the wrong room, but the staff was so very awesome and helpful. However, when I mentioned I have not slept whatsoever, I will be on the road tomorrow and I need a good nights sleep. This bearded young man told me the following, "since you reserved a room through a third party, we cannot do anything to jelp you, next time book your stay through Hilton and we can help you with these issues." I responded, that your customer service lacks. "He responded, well, that is just the way it is." I am a Hilton Honors Reward member. It upsets me to be treated such as this by such a rude individual as he ridiculed me for booking my stay through TRIVAGO. This is simply uncalled for.
Stayed 3 nights in Mar 2024
Response from Manager on 23 Mar 2024
Dear Chris,Thank you for being our guest and sharing feedback. Our number one priority is excellent service; therefore, we sincerely regret the issues you experienced during check-in. A first impression is always important, and what you described is not the impression you should have of our hotel. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guest comments seriously, as they will help us enhance the experience for future guests. We appreciate your business and would welcome an opportunity to show you our devotion to exceptional experiences the next time you are in the area.Hotel Management & Staff

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spectacular! Very spacious and clean. Had a small balcony that let us see the sunset on the Currituck sound every night! Access to the beach was via a boardwalk that was connected/joined to the hotel. Would recommend this hotel anytime!
Stayed 5 nights in Mar 2024
Response from GM on 18 Mar 2024
Thank you for sharing your thoughts with us, Joel! It was a pleasure to read that we exceeded your expectations thanks to our fantastic accommodations and beautiful sunset views. We work hard to make sure every guest has a comfortable and relaxing stay, and we appreciate you acknowledging our team's efforts. Thank you once more for your feedback, and we hope to welcome you back on your next trip to the Outer Banks!Hotel Management & Staff

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helen at the front desk is very welcoming and friendly! Love her! The rooms are pretty nice! I would really recommend this hotel but only because of Helen!
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Marilyn, thank you for staying at the Hampton Inn & Suites Outer Banks/Corolla and sharing your kind remarks. Our team continually strives to provide our guests with the most memorable experience, and we are thrilled to hear Helen helped to make that happen! We truly appreciate you sharing these kind remarks and hope you will consider us your home away from home every time you visit the Outer Banks.Best Regards, Hotel Management & Staff

10/10 Excellent

Marsha A

Travelled with partner
Liked: Amenities
Very nice
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Dear Marsha,We are delighted that you stayed with us at Hampton Inn & Suites Outer Banks/Corolla, and we are grateful that you took the time to share feedback. We are delighted that from check-in through check-out, we were able to provide you with a great stay. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Hotel Management & Staff

10/10 Excellent

Joel

Travelled with partner
Great place
Stayed 2 nights in Feb 2024
Response from GM on 19 Feb 2024
Joel, thank you for the kind words and perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms
Stayed 3 nights in Feb 2024
Response from Manager on 17 Feb 2024
Dear Sherry,Thank you for choosing Hampton Inn & Suites Outer Banks/Corolla. We are happy to read how much you liked your guest room. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. Our goal is for your stay with us to feel like home and to be as comfortable as possible. Therefore, we are thrilled to hear that this was your experience. It was our pleasure hosting you; we hope to see you again soon. Hotel Management & Staff

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely beachfront property. If you visit in the off-off season be aware there is not much to do in Corolla (we stayed in February). Staff was great. Free Breakfast has great options (eggs, waffles, grits, oatmeal)
Stayed 2 nights in Feb 2024
Response from GM on 13 Feb 2024
Scott, thank you for letting us know your recent stay was worthy of a perfect five-star rating! We couldn't be happier to hear that our team took great care of you and that you enjoyed our delicious complimentary breakfast selections. We appreciate all of your kind words and hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Christopher

Travelled with pets, Travelled with partner
staff were very friendly. Rooms very large with high ceilings and clean. I enjoyed the our personal deck with chairs to sit in. Indoor hot tub perfect. I liked we could walk our dogs on the beach. Breakfast was great. As expected! Also bonus is free cookies at the front desk in the evenings. I would definitely stay here again. Very pleased!
Stayed 1 night in Jan 2024
Response from GM on 1 Feb 2024
Christopher, thank you for the perfect five-star rating and all of your high praise! We couldn't be happier knowing you enjoyed our spacious, well-appointed suites in addition to the warm, friendly hospitality shown by our team. Everyone here at Hampton Inn & Suites Outer Banks/Corolla appreciates your choice to stay with us and hopes to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Tracy

Stayed 2 nights in Dec 2023
Response from GM on 23 Jan 2024
Tracy, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your time in Corolla to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

BRANDY

Stayed 1 night in Jan 2024
Response from GM on 8 Feb 2024
Brandy, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management Team & Staff

10/10 Excellent

Edward, Greenwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel…friendly and helpful staff…clean comfortable rooms.
Stayed 1 night in Jan 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and accommodating. Only a little problem accessing the beach due to the sand dune almost covering the staircase.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Amenities
Stayed 1 night in Dec 2023
Response from GM on 31 Jan 2024
Brian, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Gaby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from GM on 31 Jan 2024
Gaby, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Cara

Stayed 1 night in Dec 2023
Response from GM on 31 Jan 2024
Cara, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Becky, North Berwick

Travelled with partner
Stayed 1 night in Dec 2023
Response from GM on 31 Jan 2024
Becky, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corolla Weekend
Great location right next to the ocean. Staff was super nice and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would definitely come back again. It was quiet, clean and everyone was friendly. We were close to beach and enjoyed breakfast they provided each morning. Thank you!
Stayed 2 nights in Nov 2023

8/10 Good

joanne

Stayed 1 night in Nov 2023
Response from GM on 31 Jan 2024
Joanne, thank you for the great rating! We couldn't be happier knowing you enjoyed your time with us. We hope to welcome you back again soon!Hotel Management & Staff

10/10 Excellent

KINNEY

Travelled with partner
Liked: Staff & service, amenities
I liked the location
Stayed 4 nights in Nov 2023

10/10 Excellent

Tammy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glen was very helpful and friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very hospitable and accommodating!!
Stayed 1 night in Nov 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 5 nights in Nov 2023

6/10 Okay

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fall is A great opportunity to experience luxury at off season rates
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Great location! Private access to beach, 3 pools, nice breakfast. Room was clean, comfortable bed. Dog friendly! Would definitely stay here again!
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Corolla Hampton Inn is a great place to enjoy a brief or longer stay on the Outer Banks. The location is beautiful and beach access is convenient; plus the hotel has the usual great Hampton Inn amenities. It's a short distance to either Duck or Corolla and has a resort feel with indoor and outdoor pools and a lazy river, which we hope to enjoy next summer.
Stayed 3 nights in Oct 2023

10/10 Excellent

Leticia M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This was a last minute stay. It was absolutely perfect!
Stayed 1 night in Oct 2023

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, however we were not given the room we reserved. We were given a parking lot view and a handicapped king suite.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tennille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and well stocked
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew, Henrico

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Truly, the best choice for a chain hotel in the Outer Banks. It’s in a upscale area, unlike the other chain hotels in Nags Head, and it felt almost like a private oasis, despite having a full parking lot. People who go to this hotel appear to be looking for the same thing: calm, a pristine beach, and a heated indoor pool.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Nunzio, Anderson

Stayed 2 nights in Sep 2023

10/10 Excellent

leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was clean and the ocean was close! The weather was great as ere the accommodations. Would stay here again without question.
Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023

6/10 Okay

Tracee, Wake Forest

Travelled with family
Liked: Cleanliness, amenities
When we arrived the front desk staff was very friendly and welcoming. Check-in was a breeze. They gave us a list of local restaurants. That was very helpful. The room was clean. I wish that all beach properties would just remove all carpeting. It holds dirt and sand which is not optimal for a beach property. The breakfast was great and some of the breakfast staff was friendly. Housekeeping was very friendly. When we checked out is when the problem arose. The man who checked us out reflected the attitude of the community of the area. It was obvious we were not wanted there. I told him 'Thank You' when I returned the room keys and his response was 'Yep'. I greeted him when we arrived at the front desk. As I stated, his attitude and disposition was native to the Duck community. We, people of African descent, are not wanted in that community and we will not be returning.
Stayed 4 nights in Sep 2023

6/10 Okay

Nina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

6/10 Okay

Lindsay

Liked: Cleanliness, staff & service
Amazing beach access but falls short for the price
The location is excellent and the beach access is fantastic. Do note that this hotel accepts pets and probably has done so for a long time. We turned the Aircon temperature down resulting in the room smelling damp and like pets for the rest of our time there (probably the carpet). We had the worst night sleep because the air-conditioning machine in the room is dated and sounded like there was a lawnmower inside the room. We were surprised that breakfast was all plastic single use cutlery and paper plates and cups that are not recyclable. So much unnecessary waste. The cups in the room are also plastic. It would be good to have the option of actual mugs, glasses and real cutlery. The hotel was clean, convenient and the staff very professional and nice.
Stayed 1 night in Sep 2023

6/10 Okay

Heather

Travelled with group
Liked: Staff & service
Low toilets. Loved the small lazy river.
Stayed 2 nights in Sep 2023

2/10 Terrible

john

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Moldy smell, musky bad odor. Ac never got cool.
Stayed 2 nights in Sep 2023

10/10 Excellent

Marcela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great time there. Ocean front, nice pools and jacuzzi. The studio room was very spacious.
Stayed 2 nights in Aug 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family of four usually rents vacation houses, but decided to try a hotel for this short vacation. We were really happy with the hotel and the amenities. The kids loved the indoor pool and the lazy river. The breakfast was pretty good for a hotel breakfast. The beach along the hotel was really nice and not crowded at all. Our room was clean. The beds were extremely comfortable and the hotel room was a good size. Duck and Corolla, were both around 10 minutes from the hotel in opposite directions with lots of dining options and plenty to do. Everything closes around there a lot earlier than we are used to. The only issue that we had was that we booked a partial ocean front view room and ended up with a parking lot view.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to unwind!
We enjoyed our stay. Will recommend it highly!
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel was okay. Me and my hus
Stayed 1 night in Aug 2023