Room in need of a lot of repairs and cleaning
Posted 22-Aug-2016 on Orbitz
The Hotel claims free wi-fi in all rooms. (except mine) The room was dirty and in need of a lot of repairs. The pictures of rooms on line show rooms with a full size refrigerator, stove and micro wave. (My room had a mini refrigerator and a small micro wave). When I went to the desk to complain about the lack of Wi-Fi I was told that I should be getting wi-fi (I never got Wi-Fi in this room) If and when I needed to use my computer I had to go to the office and sit in their chair. I was told that if I could find another hotel they would allow me to leave. I could not find another hotel. I was told that they did not have another room that I could use. The second day I was told that if I wanted they would move me to another room, however by this time I was only staying one more night, and the problem of moving my things would not be worth it. I was given a partial rebate on the cost of my stay, however what I really wanted was a room. Unfortunately I am unable to post the picture that I did take, due to size.