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Reviews of Parador de Santo Estevo

4 out of 5
Parador de Santo Estevo
Santo Estevo De Ribas De Sil, 1, Nogueira de Ramuin, Ourense

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 149 reviews" "
Rating 8 - Good. 30 out of 149 reviews" "
Rating 6 - Okay. 9 out of 149 reviews" "
Rating 4 - Poor. 3 out of 149 reviews" "
Rating 2 - Terrible. 0 out of 149 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hilario, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special and unique location to enjoy nature and relax with your partner o family members.
Stayed 1 night in Jul 2023

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff in all areas. Dinner and breakfast were superb!
Stayed 1 night in May 2023
Response from Parador de Santo Estevo Team on 4 Jun 2023
Dear SirWe are happy to read positive comments like yours.We hope to see you again soon.Best regards

10/10 Excellent

Jose

Stayed 1 night in Mar 2023

8/10 Good

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful parador in an impressive old monastery. If you’re not able to make reservations for dinner online , ask when you check in. Otherwise, there is also a cafe. Onsite underground parking available. Spa was closed during Covid. Fridge and safe in the room. All toiletries including comb, razor toothbrush/toothpaste, shoeshine cloth and kleenex.
Stayed 1 night in Sep 2021

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely parador with only one mistake we made
It was lovely. The only thing was we purchased an expensive bottle of wine with our dinner after asking if we could take the unfinished bottle with us at the end of our meal. The maitre'd said "yes". But, when we finished he took the bottle and we forgot to ask when checking out. It was the most expensive wine on the list (and, yes, it was excellent!) Our mistake! Hopefully, someone is enjoying what we didn't finish as we splurged and wish we had finished it! And, the coffee is THE BEST!
Stayed 1 night in May 2021

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful venue & stunning location
It's an amazing experiend to spend a night in a XII century monastery building. The rooms are comfortable and the building itself feels like being in a museum. Totally recommendable. The in walk outside grounds it's a must. Location is perfect to visit the Sil canyon
Stayed 1 night in Jul 2020
Response from PARADOR DE SANTO ESTEVO on 1 Aug 2020
Dear sir, thanks for choosing us for your stay in the Ribeira Sacra. We appreciate your words about the Parador building and the surroundings. We look forward to having you one more time.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful historic building in a beautiful setting. Delicious food and excellent service.
Stayed 1 night in Feb 2020
Response from Parador de Santo Estevo on 4 Mar 2020
Thank you so much for sharing your opinion and let us know that you had a great stay with us! Kind regards. Manuel García-Pomareda Juega Head of Reception Department Parador Santo Estevo

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience everything was perfect. Staff were great
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a Benedictine Monastery which has tastefully and sympathetically been turned into a hotel
Stayed 1 night in Sep 2019

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, lovely scenery, wonderful building
Stayed 2 nights in Aug 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location
Amazing location and building. Bedrooms on the cosy side compared to other paradors, and more noise can be heard from other rooms. Free parking in an underground car park. Breakfast was excellent. Limited options for dinner, we ate in the restaurant and were glad we had a duscount voucher from another parador!
Stayed 1 night in Jul 2019

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
From the moment that you get close to this parador you know that it is going to be different. Nestled into the mountains overlooking the river Sil this old monastery is very special. It has been tastefully converted into a four star hotel and is well worth a detour to visit. On the day that we stayed the temperatures were in the top 20s and it was a bit too hot to take advantage of the many walks that are accessible directly from the parador. Nevertheless there was plenty to see and explore in the immediate proximity. The room was well equipped and comfortable whilst, because of the good weather we were able to utilise the external area of the restaurant and thus watch the setting of the sun as we dined.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful historical building in lovely surroundings not far from tourist attractions in Ribeira Sacra. room was very large with stunning view and very clean. Breakfast was good. Free parking in site. Dinner in restaurant was good enough but expensive.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building in a stunning location, large room with views. Staff very attentive.
Stayed 4 nights in May 2019

10/10 Excellent

Connie, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary surroundings and place. It is a historic landmark. The addition charge to use the hot tub was excessive.
Stayed 2 nights in May 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building, wonderful food, highly recommend.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Recepcion on 29 Dec 2018
Buenos días Muchas gracias por visitarnos un saludo

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where else can you stay in a monastery?
It's incredible that you can stay in such a place at a reasonable price. This whole hotel is an ex monastery that was converted to a hotel. The decorations and ambiance are exquisite. My room was probably one of the quietest places I've ever been in - maybe it's the legacy of the monastery. Breakfast was great. Dinner was ok but not that special, so next time I would explore some other restaurant in the area - dinner was perfectly fine though.
Stayed 1 night in Dec 2018
Response from Recepcion on 13 Dec 2018
Thank you very much for your comment We look forward to seeing you soon A greeting

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had understood that the hotel offered a sauna and hot tub but these were not included in the price. I was very disappointed because I had chosen this parador expressly for this reason also the menu is not clear and I believed I was ordering a meal of about 15 euros but the bill was substantially higher.
Stayed 1 night in Nov 2018
Response from Recepcion on 15 Dec 2018
comments In the advertisement of the Parador it is reported that the spa is an extra service with a cost. As for the food, for an amount of about €15 I could have taken a light meal at the snack-based cafeteria A greeting

10/10 Excellent

B, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is a isolated but worth it. Incredible historic site. Information posted throughout facility in English as well as Pt. We got one of the best rooms, a corner room with two large windows and balcony.
Stayed 2 nights in Oct 2018
Response from recepcion on 13 Dec 2018
Thanks a lot for your comments Looking forward see you again

6/10 Okay

Stephen John

Disliked: Room comfort
Wonderful setting could have been great!
Despite being a parador you have to ask for help getting to your room. We don't mind this but when the lighting system needs explaining it is important so we spent the last night with no air con as the only way to switch the lights off was to take the card out and switch the electricity off, to be told the next day 'all you have to do us....' I also question the security, the parador has lots of outside visitors. To get to our room you go through an open door in a corner of the building to reach the corridor, you don't need to go past reception. Restaurant staff were lovely and helpful. Setting wonderful but reception and security will put me off going back.
Stayed 2 nights in Sep 2018
Response from recepcion on 15 Dec 2018
Thank you very much regret the inconvenience We are always at your disposal if you have any questions or queries about the operation of the facilities We look forward to seeing you another time A greeting

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parador de Santo Estevo
Lovely place to stay, service, food and surroundings are great.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
What a beautiful place !
Stayed 1 night in Aug 2018
Response from Recepción on 22 Sept 2018
Thank you so much

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Everything was clean and beautiful. I strongly recommend a visit to the spa.
Stayed 1 night in Jun 2018

10/10 Excellent

Charlie, FL , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent place
Magnificient hotel Nice staff Very poor internet We spend 3 days with very sliow or not connection
Stayed 3 nights in May 2018

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A storybook castle experience
The monastery castle was comfortable and beautiful. Staying in a hundreds year old castle was an experience not to forget. Unique and a fantasy come true!
Stayed 2 nights in May 2018

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso
Stayed 1 night in Feb 2018

8/10 Good

Spmmik, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Parador - but not that much to do locally
The Parador is a wonderful fusion of modern and old. The monastery has been tastefully modernised into the Parador that it is today. Regrettably there is not that much to do ion the immediate area and most of the better and safer country side walks are not accessible nearby. We had a Standard Room located at the corner of the property which looked onto the front plaza. I'm not that sure that paying extra for a valley view is worth the additional expense. The Parador has a Spa - however this is not freely available to guests and a Eur 25 fee (for 2 hrs usage) needs to be paid. Unusual since most hotels with spas that I have stayed at offer free spa access to paying guests. The Parador restaurant is excellent and offers a great selection of Galician dishes. The wine list too is impressive with a good selection of wines - and in particular those from the Ribera Sacra region.. Car parking can be a challenge. There is very limited open air parking outside the Parador. The Parador has an underground car park but this can get busy as it is also available to non-Parador guests.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and unique dnvirobment.
Unique environment! Very friendly sraff. Breakfast buffet delicious!
Stayed 2 nights in Aug 2017

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary stay!
What a lovely stay at a Parador! This area is off the beaten track, an historic building that is so fun to explore. It has several courtyards, a church, wonderful rooms and good food. There are also a few short hiking trails. What a sight to come upon, the monastery rising out of the mist. This was a great stop between Ourense and the road to Leon. There is a gorge close by if you have time to explore. This is a good value for the money. This is a natural area, very peaceful and beautiful. We would have enjoyed being able to spend more than one night here.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santo Estevo
great location at a beautiful natural and unspoiled setting. Beautiful historic building very well maintained. Very good restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Only drawback is the 17km access road through Luintra. Narrow and dangerous.

8/10 Good

Richard D., USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the effort to find
This parador is a real "find," literally. It is a stunningly restored monastery set in a remote location high above the river Sil but it could benefit from better and more frequent signage along the two narrow and winding roads leading to it. Given its location, the restaurant is surprisingly good. Other than the difficulty in finding it via the road from Ourense, my only quibble is that the old stone doors to our room were too low for someone of my height and I cut my head leaving the room when the lights went out immediately after removing the room card from its slot. Still, we very much enjoyed our stay.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Misleading advertising and poor customer service
This hotel is set in a beautiful location in a historic building. The restaurant was great and we really enjoyed our meal there. However, our overall impression is that the hotel staff just don't care. We booked this hotel as a special treat for ourselves and were really looking forward to using the spa facilities after a long day's drive. We then discovered: (1) use of the spa facilities which feature so heavily in its advertising is NOT included in the price. Guests must pay an extra surcharge per day just to use the spa area. Of course treatments are extra but we were stunned that the expensive room price did not even include dipping your toe in the spa. This is blatant misleading advertising. (2) The spa facilities are only open for short periods of time, seemingly 17:00 - 21:00 weekdays and 10:00 - 17:00 on weekends. We find it unbelievable that a place which advertises a 'full service spa' only opens for 4 hours a day weekdays. (3) The spa facilities were completely closed on the weekend we were there because they had decided to do some random maintenance. When we expressed our disappointment, the reception staff actually laughed as if this was funny. When we complained further, they just shrugged their shoulders. You don't have to be a guest to visit the church and building for free or to use the restaurant and that's what we'd advise anyone else to do. Stay in another hotel nearby for a much better price.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Too far and very scary drive up the mountain
The Parador signs on the way to the hotel were not very frequent and the hotel is hard to get to. The drive was quite scary as the 2 way street only fit 1 car and there were no railings on the precipice of the road...

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edificio religioso lleno de historia y excelentemente rehabilitado
Stayed 1 night in Nov 2023

10/10 Excellent

Manuel

Stayed 1 night in Nov 2023

10/10 Excellent

María Nieves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guay pero con mucha lluvia
Bien aunque no nos acompañó el tiempo.
Stayed 1 night in Oct 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Maurizio

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Paradore svogliato
Francamente ci aspettavamo un livello di servizio migliore. Solo 1 in grado di parlare inglese. Personale svogliato, lento e poso efficiente. Ristorante mediocre in particolare il rombo era scarso, secco e poco gustoso. Buono il vino e il salame di aperitivo.
Stayed 1 night in Aug 2023