Ratings based on 122 Verified Reviews

4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from utah

Great location

Posted 08-Sep-2017
The hotel staff was wonderful! The rooms although dated were clean, and comfortable.. it was nice to have hot tubs on the location.
Comment from Hotel Management
22-Sep-2017 by Karen Avery, Hotel Management
I love to know that we were able to make your stay special! We love all of our guests and want to make every stay great. Thank you for your review, and we hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Paulden, AZ

Posted 23-Aug-2017
Pros: The hot tubs were wonderful! And when you got back to your room, there was a retractable clothesline in the tub/shower to hang your wet suits.
Location: Not on the main drag, BUT very close and very peaceful.
Friendly reception, good size room, hot tubs, good parking area and did I mention friendly staff.
Comment from Hotel Management
22-Sep-2017 by Karen Avery, Hotel Management
I am so pleased to know you enjoyed your visit with us! The hot spring tubs are a great spot to relax after a day of adventures, and our staff is always happy to help make your stay the best it can be. Thank you so much, and we look forward to your next visit.
4 out of 5
by Tony

Posted 20-Jun-2017 on Hotels
Nice room, very clean, hot tubs from the hot springs. Nice people at the front desk.
Comment from Hotel Management
22-Jun-2017 by Karen Avery, Hotel Management
I'm so glad you enjoyed your visit with us! All of us at the Box Canyon Lodge look forward to seeing you again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice change from Durango

Posted 06-Jun-2017
Stopover from tour of Colorado before heading to Moab. Very nice old west town, excellent steak at The Outlaw as well.
Comment from Hotel Management
22-Jun-2017 by Karen Avery, Hotel Management
I'm so pleased to know you enjoyed your visit with us! Ouray is indeed a beautiful little town with some amazing restaurants. Thank you so much for staying with us, and we all look forward to your next visit.
5 out of 5
by Connie

Family time

Posted 03-Jun-2017 on Hotels
Was wonderful and we all loved the wooden trough kind of hot tubs. Great location and views!
Comment from Hotel Management
22-Jun-2017 by Karen Avery, Hotel Management
Thanks so much! I'm thrilled to know you enjoyed your stay with us, and all of us at the Box Canyon Lodge look forward to your next visit.
5 out of 5
by charlene

Posted 24-Apr-2017 on Hotels
Comment from Hotel Management
02-May-2017 by Karen Avery, Hotel Management
Thanks so much for staying with us! I am so glad to know you enjoyed your stay, and we look forward to your next visit.
4 out of 5
by Laurie

A little piece of heaven!

Posted 24-Apr-2017 on Hotels
One bad experience early in the stay was rectified by managers. It's a quaint hotel in the middle of one of the prettiest settings on earth! Amazing hot springs tubs!
Comment from Hotel Management
02-May-2017 by Karen Avery, Hotel Management
I am glad to know that we were able to address and correct any bad experience during your stay. We value all of our guests, and strive to exceed your expectations every time. Ouray is indeed one of the most lovely places in the country. Thank you so much for taking the time to share your visit with us, and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller from Waxahachie TX

Great natural hot springs

Posted 22-Apr-2017
The hotel was peaceful, clean and in close proximity to the resturants (walking distance). The hot springs were excellent and felt great after a day of hiking.
Comment from Hotel Management
02-May-2017 by Karen Avery, Hotel Management
I'm so pleased that you enjoyed your visit with us! Our hot springs are indeed a great way to relax in the evenings, and despite being so close to restaurants and shops on Main Street, there is a peaceful serenity to the property that we cultivate. Thanks so much for sharing your stay with us, and we look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Mar-2017
Great place to relax. Very hot water in the tubs. It snowed on us; 8 inches.
Comment from Hotel Management
07-Apr-2017 by Karen Avery, Hotel Management
What a great adventure! My favorite time to soak is while it is snowing. The steam as snowflakes melt on the hot water creates such a magical ambiance! I'm thrilled you enjoyed your visit, and we all look forward to seeing you again soon.
5 out of 5
by A verified traveller

Posted 25-Mar-2017 on Hotels
Comment from Hotel Management
29-Mar-2017 by Karen Avery, Hotel Management
I'm so pleased to know you enjoyed your visit! Thank you for sharing, and we look forward to your next stay.