Room, 2 Queen Beds, Non Smoking | Individually furnished, desk, laptop workspace, blackout curtains

Reviews of Days Inn & Suites by Wyndham of Morris

2 out of 5
Days Inn & Suites by Wyndham of Morris
80 Hampton Road, Morris, IL

Reviews

6.6
Rating 10 - Excellent. 143 out of 653 reviews" "
Rating 8 - Good. 181 out of 653 reviews" "
Rating 6 - Okay. 141 out of 653 reviews" "
Rating 4 - Poor. 102 out of 653 reviews" "
Rating 2 - Terrible. 86 out of 653 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Travelled with partner
Liked: Staff & service
Restaurants are very close. You could walk there from hotel. Staff was great. Breakfast is minimal but available. Hotel is dated, but comfortable. Shopping close by.
Stayed 2 nights in Mar 2024
Response from Manager on 16 Mar 2024
Hello Sharon,We appreciate your feedback on the convenient location of nearby restaurants, the great staff, and the comfortable stay at our hotel. It's wonderful to hear you found the breakfast available and enjoyed the proximity to shopping areas during your visit. Thank you for taking the time to share your experience with us.

2/10 Terrible

Justin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Don’t stay here, the room had bedbugs and the desk refused to issue a refund or make things right
Stayed 3 nights in Feb 2024
Response from Manager on 7 Mar 2024
Hello Justin, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Frank

Travelled with family
Disliked: Staff & service, amenities
PlAce was dated, I hardly call what 5hey serve breakfast, manager is grumpy in the wrong business
Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Frank,We appreciate your feedback and apologize for any inconvenience during your stay. Guest satisfaction is important to us and we will address your concerns internally for improvement. We hope you may consider giving us another chance in the future to provide a better experience.

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay here when visiting relatives in the area. Rooms have always been clean. Check in and out very easy. Staff friendly.
Stayed 3 nights in Dec 2023
Response from Manager on 15 Dec 2023
Hello Lawrence,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our rooms to be clean and our check-in and check-out process easy. It's also wonderful to know that our staff was friendly and made your stay enjoyable. We look forward to welcoming you back on your next visit.

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ive stayed at this motel before because of the Ihop and R's place restaurant close by,but this was my first time booking a jacuzzi room.The tub was nice but its extremely hard to get in and out with no grab bars in place.(Senior citizens enjoy the jacuzzi too) there was NO coffee maker in the room,and $139 for this room was a bit much,and the bed and pillows were harder than im used to...not comfortable for me.The breakfast,was no more than a snack bar with mini muffins and waffles without syrup!! Next visit will not be with DaysInn.
Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Hello Deborah,Thank you for sharing your feedback regarding your recent stay with us. We appreciate you choosing our hotel for your visit. We apologize for any inconvenience you experienced with the lack of grab bars in the jacuzzi room. We understand the importance of accommodating guests of all ages. Regarding the amenities, we regret that a coffee maker was not provided in your room. We strive to provide a comfortable experience for all guests and apologize if the bed and pillows did not meet your preferences. Additionally, we apologize for any disappointment with the breakfast options. Please know that we value your feedback and will take it into consideration for future improvements. We hope you'll consider giving us another chance to provide you with a better experience in the future.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 1 night in Nov 2023
Response from Manager on 2 Dec 2023
Hello Deborah,We're delighted to hear that you enjoyed the location of our hotel! Thank you for sharing your feedback with us. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Nov 2023
Response from Manager on 23 Nov 2023
Hello Deborah,Thank you for choosing our hotel for your recent stay! We're pleased to hear that our location met your expectations. We strive to provide a convenient and accessible experience for our guests. If you have any future travel plans, we hope to have the opportunity to welcome you back.

2/10 Terrible

Jerry

Stayed 1 night in Nov 2023
Response from Manager on 11 Dec 2023
Hello Jerry, We're sorry to hear that your experience didn't meet your expectations. We value all feedback and would appreciate it if you could reach out to us directly with more details about your stay. It is through constructive feedback that we can continuously improve our services. We hope to have the chance to make it up to you in the future.

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 21 Nov 2023
Hello Sarah,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your positive rating of our hotel. If there's anything else we can do for you, please don't hesitate to reach out.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Friendly staff, clean rooms. Pleasant stay.
Stayed 3 nights in Oct 2023
Response from Manager on 26 Oct 2023
Hello Michael,Thank you for your kind words! We're glad to hear that you had a pleasant stay with us. We hope to welcome you back soon!

6/10 Okay

CYNTHIA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked 2 rooms that slept 5 and was told upon arrival that their 5 person rooms were not available so i had to pay for an additional room. Rooms smelled funny too
Response from Manager on 14 Oct 2023
Hello CYNTHIA ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Dave

Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Dave,Dear valued guest, thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you had an excellent stay at our hotel. It's great to know that our team provided you with exceptional service and that you found our facilities to be in top-notch condition. Your kind words mean a lot to us, and we look forward to welcoming you back during your next visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 4 Oct 2023
Dear Guest,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Manager on 3 Oct 2023
Hello Brandon,Thank you so much for the incredible rating. We look forward to your next visit.

4/10 Poor

Robert

Business traveller
Disliked: Property conditions & facilities, room comfort
Room had a terrible odor
Stayed 2 nights in Sep 2023
Response from Manager on 28 Sept 2023
Hello Robert ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Scott

Stayed 2 nights in Sep 2023
Response from Manager on 22 Sept 2023
Hello Scott,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Lisa

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 28 Oct 2023
Hello Lisa,Thank you for giving us such a high rating! We appreciate your feedback and look forward to exceeding your expectations on your next visit.

6/10 Okay

Regina

Liked: Staff & service, room comfort
Stayed 5 nights in Sep 2023
Response from Manager on 14 Sept 2023
Hello Regina,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Dawn

Disliked: Cleanliness, property conditions & facilities
The room was non smoking, yet it smelt like smoke and our clothes and luggage all smelt like smoke when we left. We couldn’t use the pillows because they smelt like an ash tray.
Stayed 1 night in Aug 2023
Response from Manager on 7 Sept 2023
Hello Dawn, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

10/10 Excellent

Thomas, Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised with the property. Staff very friendly, room updated, clean, no musty smells, big bathroom. I would stay again if traveling through the area.
Stayed 1 night in Sep 2023
Response from Manager on 4 Sept 2023
Hello Thomas, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

2/10 Terrible

GAYLE

Disliked: Cleanliness, property conditions & facilities
The person that checked us in was very nice and cordial. The building is older. There were a couple of men standing outside across from the door smoking. Upon arrival in our room one of the first things we noted were car air fresheners hanging from the fire water sprinklers. The room was dark due to poor lightning. A member of our party went into the bathroom and discovered all kinds of hair on the floor and in the shower. As well as trash behind the door. We went downstairs to talk with the man that checked us in. He showed my daughter 2 more rooms. Both with the same level of cleanliness and one of them did not have a smoke detector. We asked for a refund and left. We are still waiting to hear of the will give us a complete refund.
Stayed 2 nights in Aug 2023
Response from Manager on 2 Sept 2023
Hello GAYLE,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

6/10 Okay

donna

Travelled with family
Liked: Staff & service, room comfort
The room had a few dead bugs
Stayed 1 night in Aug 2023
Response from Manager on 30 Aug 2023
Hello donna, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Jeffrey

Stayed 1 night in Aug 2023
Response from Manager on 9 Sept 2023
Hello Jeffrey,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Excellent

Georgiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay
Stayed 1 night in Aug 2023
Response from Manager on 18 Aug 2023
Hello Georgiana,Know that your voice is of tremendous importance to us and we value your comments about our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on 18 Aug 2023
Hello Stan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 Okay

Les

Stayed 1 night in Aug 2023
Response from Manager on 4 Sept 2023
Hello Les, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Clide

Stayed 3 nights in Aug 2023
Response from Manager on 2 Sept 2023
Hello Clide,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 Good

Mark

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Its fine
There was a clump of hair in the bathroom. Other then that the stay was really good
Stayed 1 night in Jul 2023
Response from Manager on 31 Jul 2023
Hello Mark, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 1 Aug 2023
Hello donna,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Some good, some bad.
Front desk person was friendly. Beds were comfortable. Rooms reasonably clean. Wi-Fi didn’t work and pool had no water. We were told the Wi-Fi equipment was 12 years old.
Stayed 1 night in Jul 2023
Response from Manager on 19 Jul 2023
Dear Guest, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

4/10 Poor

Verified traveller

Not happy
I will no longer stay here. Last fall it was ok this time awful as I did get a non smoking room but it didn’t matter as all the other rooms were smoking. The second band smoke was horrible. Bathroom needs some repairs Frig needs repaired or replaced for that matter. Not much for breakfast but ok
Stayed 2 nights in Jul 2023
Response from Manager on 19 Jul 2023
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

4/10 Poor

Dorothy

Travelled with family
Disliked: Property conditions & facilities
There was NOTHING in the room. No info on area - no phone book, no clock - didn't have any information on places to eat, just nothing. Ref. did not cool well and no space in it to put anything that needed to be kept cool. Just a total disappointment
Stayed 1 night in Jul 2023
Response from Manager on 19 Jul 2023
Hello Dorothy, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences, and we appreciate your feedback. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Mose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to sleep. Nice shower and comfortable beds.
Stayed 1 night in Jul 2023
Response from Manager on 15 Jul 2023
Hello Mose,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our shower. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Okay

Tyler

Stayed 1 night in Jul 2023
Response from Manager on 27 Jul 2023
Hello Tyler, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A tour bus full of rowdy teenagers invaded the hotel and were running the halls screaming all night as well as making out in the halls and lobby.
Stayed 5 nights in Jun 2023
Response from Manager on 7 Jul 2023
Hello Trina,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Please do consider us again on your next visit to the area.

4/10 Poor

Nicholas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best not the worst
The room wasn’t very clean the bath tub had hair everywhere and the air conditioner filters were gross and plugged not what I would expect out of a suite
Stayed 1 night in Jul 2023
Response from Manager on 5 Jul 2023
Hello Nicholas,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

10/10 Excellent

Brandon

Stayed 1 night in Jul 2023
Response from Manager on 27 Jul 2023
Hello Brandon,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 Good

Gerry

Stayed 1 night in Jul 2023
Response from Manager on 24 Jul 2023
Hello Gerry,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Poor

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
Pool was empty. Continental breakfast is a 👎 But it was a place to sleep 😴
Stayed 1 night in Jun 2023
Response from Manager on 27 Jun 2023
Hello Jennifer, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was not impressed at all by this resort at all. My room was dirty. Hair all over the bed. Do not recommend.
Stayed 2 nights in Jun 2023
Response from Manager on 23 Jun 2023
Hello Sarah, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jeff

Stayed 1 night in Jun 2023
Response from Manager on 19 Jun 2023
Hello Jeff,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Good

Margaret M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
This hotel is very convenient. Rooms are clean. Beds are on firmer side the way I like them. I am picky on my pillows so I bring my own but partner said choices were good. Most importantly, we had a bathroom mechanical problem which was fixed promptly. Breakfast had choices. We will stay here again.
Stayed 1 night in Jun 2023
Response from Manager on 12 Jun 2023
Hello Margaret M,Thank you for sharing this honest review and feedback about our breakfast and your comments about our pillows. We hope you'll return to see how we continue to improve our service and hospitality.

6/10 Okay

Char

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was OK for an overnight stay. The furniture looked new, but cheap. The chair in the room was not at all comfortable. When we checked in we were given one card. When we received 2 key cards, they did not work.
Stayed 1 night in Jun 2023
Response from Manager on 8 Jun 2023
Hello Char, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 Poor

Rodney

Business traveller
I chose this property because online it shows that they have a pool, they didn't mention anything about it being closed for renovations.
Stayed 14 nights in May 2023
Response from Manager on 3 Jun 2023
Hello Rodney,We appreciate the time you have taken to bring to our attention your feedback with regards to our property and comments about our pool. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 Excellent

Franciska

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff! Great value
Stayed 1 night in May 2023
Response from Manager on 27 May 2023
Hello Franciska,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff and your comments about our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Good

Thomas

Stayed 1 night in May 2023
Response from Manager on 15 Jun 2023
Hello Thomas,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Okay

Isha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool is closed temporarily and we didn't know this until checking in. The complimentary breakfast is very limited....cereal, muffins, toast, waffles, no eggs, yogurt, or any type of fruit.
Stayed 2 nights in May 2023
Response from Manager on 26 May 2023
Hello Isha, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty (dead roach on floor in bathroom), no tissue paper, beds unmade for second night, hairdryer and coffee pot missing, drains were slow. Breakfast was bare minimum. Overall, poor maintenance. Appears management isn't managing. Doubt that we'd return.
Stayed 2 nights in May 2023
Response from Manager on 25 May 2023
Hello Steve, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Terrible

James

Disliked: Staff & service
Stayed 1 night in May 2023
Response from Manager on 23 May 2023
Hello James, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay in jacuzzi room after 4 weeks of hard work and i garantee i will be back soon
Stayed 2 nights in May 2023
Response from Manager on 12 May 2023
Hi Tim,We appreciate your review. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.