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"The front desk staff was extremely helpful. "

"So disappointing! We got to the resort at 5:05pm. We were told our room was not ready. We watched other families come in after us and go right to their rooms. We waited over 2 hours to even be able to enter the room. They just kept telling us to check back in 30 mins. When we got to the room, there were no toiletries, towels or garbage bags in the cans. We were told they did not have any towels and to check in the morning. We slept on mattress covers because the beds were missing their fitted sheets. Once we got settled in the room, we had 1 hour to swim before the pool closed and without any slides since they had closed and hour before. The water and the temperature in the building was cold. There were not enough inner tubes for the lazy river while the slides were open the next day since one of the slides used the tubes too. We booked through Hotels.com and were not made aware that the wave pool or the big slide by the wave pool were closed. In the morning when we went to brush our teeth, there was no water coming out of the faucet or the tub. How does water get shut off to a room?! This was one of the most disappointing family trips we have ever been on. I really expected a grand experience with the price we paid."

"Parking felt safe, 25$ incidental lol you can’t beat that. They should add another pool table and actually take care of it. That was the main reason I booked it, just to see a bunch of teenagers hogging it took the experience away. Also, try out pappadeauxs 11/10. Everything else was fine. "

"The hotel is under construction, the workers like to slam stuff around and yell in the hallways. For some reason, the doors to the room all slam full force of you let them go. It was loud enough to make my girlfriend jump every single time. Employees are great, the hotel is subpar. Might want to stay somewhere else"

"There is no front desk. So before arrival I got text about my cabin name and key code. But there is no map. There are about 60 cabins scattered in the wood. I can’t find my cabin. I called the customer service. They said they were going to send me a map. Never got it. At the end, with the help of another guest, I found my cabin. On the second day, toilet water tank ran out of water."

"Took about 15-20 for the water to get warm. We were on the third floor, but in my opinion that shouldn’t matter. "

"See precious"

"Warm room. AC didn’t work very well"

"It was wonderful "