Ratings based on 86 verified reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 05-Aug-2019
We were both rely enjoy the last grouse pub great staff welcoming and frisndly. Brassier restaurant was good food wasnt up to its best as very busy, shame really as we were looking forward to the meal bit small not very hot unfortunately!! Bit was made up with restaurant next nite was wounderful but no fillet steak !!! But menu very inviting. Really enjoyed stay will.be returning very soon .
Comment from Hotel Management
06-Aug-2019 by J Thomas, Guest Relations Manager, Hotel Management
Thank you for sharing your review with us. Although I am pleased to read that you enjoyed the hotel's excellent location I am sorry to learn that your dining experience in the in the brasserie did not meet your expectations, for which I apologise. I have passed your comments on to our Head Chef to ensure that this does not happen again. We look forward to welcoming you back to Lake Vyrnwy again soon. Kind regards
5 out of 5
by a verified traveller

Posted 28-May-2019
It has a wonderful atmosphere and the staff are so obliging and helpful. The dinner was excellent. We had a superb room overlooking the lake. Thoroughly recommend this place.
Comment from Hotel Management
11-Jun-2019 by Victoria, Hotel Management
Thank you for your comments of your recent stay with us.
5 out of 5
by a verified traveller

Posted 20-May-2019
Comment from Hotel Management
24-May-2019 by Victoria, Hotel Management
Thank you for your kind review.
5 out of 5
by a verified traveller

Posted 13-Apr-2019
Needs a few tiles replaced and a lick of pant here and there but that did take away my wife and I return visit after 23 years our last stay. But if those points mentioned are not taken care of soon it will quickly go down hill and it’s not a joke.
Comment from Hotel Management
13-Apr-2019 by Victoria, Hotel Management
Thank you for your comments from your recent stay.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Mar-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Mar-2019
4 out of 5
by a verified traveller

Posted 14-Mar-2019
All staff friendly and helpful. The gym is a big let down 0 out of 10 . Supposed to be a 4star hotel
5 out of 5
by a verified traveller

Posted 10-Mar-2019 on Hotels
Comment from Hotel Management
10-Mar-2019 by Victoria, Hotel Management
Thank you for your review, we are delighted that you enjoyed your stay with us, and look forward to welcoming you again. Kind regards Victoria Owens Deputy General Manager
4 out of 5
by a verified traveller

Great views and walks.

Posted 27-Jan-2019 on Hotels
Great location and lovely, albeit small, spa.
Comment from Hotel Management
30-Jan-2019 by Victoria, Hotel Management
Thank you for your review of our hotel. We certainly are located in a lovely area overlooking the lake and Berwyn hills. Victoria Owens Deputy Manager
5 out of 5
by a verified traveller

Posted 20-Jan-2019 on Hotels
Large clean room, excellent views. Menu a little limiting for vegans and vegetarians Good sevice helpful staff
Comment from Hotel Management
23-Jan-2019 by Victoria, Hotel Management
Thank you Martin for your kind review. The comments you have made regarding the menu options have been noted and will be passed on to our kitchen brigade. Kind regards Victoria Owens Deputy Manager