Ratings based on 1,577 verified reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 12-May-2019
dislike industrial look especially in restaurant area
Comment from Hotel Management
14-May-2019 by Front Office Manager, Hotel Management
Dear Guest, thank you for your review and we are so happy to see that you enjoyed your stay with us! I am sorry to hear that the industrial style was not as you preferred. Thank you again for your feedback and I hope that we will have the pleasure of welcoming you back in the future! Kind regards, Caroline Björnemalm Front Office Manager Story Hotel Riddargatan
5 out of 5
by a verified traveller

Posted 29-Apr-2019
Stayed at Story Riddargatan hotel with my adult daughter on April 18-22, 2019. The room type was ‘super squeeze’ and as the name suggests, was very small, but enough for two of us. Very comfortable bed, small but well done and very clean bathroom. Keep in mind - no storage, so all our belongings were in the luggage under our feet - nowhere to put it away. Cleaning was done daily. Great hotel stuff! Very friendly, very quick with responses, always at a front desk. Breakfast is absolutely amazing!!!! NOTE! One thing that was not that great is the street noise at night. The hotel has no AC, and even though the temperature was quite low at night, the room air got stuffy and we had to open windows. There was party noise up until 3am every night and then at 5am the garbage trucks would arrive. So, unfortunately, neither of us slept well. May be there are rooms with windows facing the courtyard, not sure. Other then that - great experience.
Comment from Hotel Management
01-May-2019 by MichaelI, Hotel Management
Hello! Thank you for rating us 5 out of 5 on Expedia. I am so happy to see how much you enjoyed yourself with us here at Story Hotel Riddargatan. As you said, our rooms do not have AC, but due to our Northern geographical location, it is not something that many hotels here in Stockholm have. Due to our central location, and as we are just a stone's throw away from the main party area of Stockholm, it can be noisy on the street sometimes. But taking everything into account, I am so happy to see how much you enjoyed yourself! Bst Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
5 out of 5
by a verified traveller

Posted 14-Apr-2019
We liked everything about this hotel. We only stayed one night but the staff was friendly and helpful and the room was clean and had great decor. We left too early for the breakfast so cannot speak to that. In the early morning the staff helped with getting a taxi when our Uber did not show up. Thumbs up for this hotel.
Comment from Hotel Management
14-Apr-2019 by MichaelI, Hotel Management
Hello! Thank you for taking the time to rate us 5 out of 5 on Expedia. I am so pleased to see how much you enjoyed your little stop over with us here at Story Hotel Riddargatan. I am so pleased to see how helpful the staff were, as that is exactly what I expect from them, and it is great to see that out guests notice it as well! We hope to have you stay with us again when you have a bit more time in this wonderful city! Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
5 out of 5
by a verified traveller from London

Trend driven interiors in a nice part of town!

Posted 14-Feb-2019 on Hotels
Fantastic hotel, with lovely staff, great amtosphere, and the decor and finish of hotel, bar and bedroom is really eye catching. Appreicate that the hotel has enable their TVs to allow you to stream/cast your own materials ie Netflix, Youtube etc. Breakfast is satisfactory but would like a bit more choice, but, overall I always enjoy my stays in Hotel Story!
Comment from Hotel Management
14-Feb-2019 by MichaelI, Hotel Management
Dear Roisin, Thank you for taking the time to rate us 10 out of 10 on Hotels.com. I am so pleased to see that you enjoyed yourself this time, and by the sounds of it, all of your stays with us! We are proud of the little extra touches we have made to the rooms to allow all of our guests to relax that bit more after a long day at the office, or exploring the city, and its great to see you took full advantage of that! We hope to see you again the next time you are in Stockholm. Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
4 out of 5
by a verified traveller

Posted 21-Jan-2019 on Hotels
Comment from Hotel Management
21-Jan-2019 by MichaelI, Hotel Management
Hi Julie, Thank you so much for rating us 8 out of 10 on Hotels.com. I am so happy to see you had a great time with us! We hope to see you again the next time you are in Stockholm! Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
5 out of 5
by a verified traveller from Scotland

Posted 13-Jan-2019
Friendly staff, very comfortable bed, good location
Comment from Hotel Management
14-Jan-2019 by Michael I, Hotel Management
Hello! Thank you for taking the time to rate us 5 out of 5 on Expedia! I am so happy to see that our wonderful team managed to make you feel comfortable and welcomed here at Story. We hope to see you the next time you are in Stockholm. Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
3 out of 5
by a verified traveller

Posted 06-Jan-2019 on Hotels
Both the restaurant and the bar were said to be open when booking. Once we arrived it was all closed for a private event.
Comment from Hotel Management
11-Jan-2019 by Michael I, Hotel Management
Hello! Thank you for taking the time to review us on Hotels.com. I am sorry that you were unable to go to our bar and restaurant, both are always open to hotel guests, but if either hits maximum capacity then unfortunately we cannot let extra people in for safety reasons. This being said, I will talk to the Restaurant and Bar and ask to see what happened on that night. Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
3 out of 5
by a verified traveller

Posted 01-Dec-2018
Hotel is centrally located especially for someone who likes shopping. All branded stores are just 5 minutes by walk. Room size and bathroom is extremely small unless you specially book a bigger took. Breakfast is too simple.
Comment from Hotel Management
04-Dec-2018 by Michael Igoe, Hotel Management
Dear R, Thank you for taking the time to write a review about Story Hotel Riddargatan. I am sorry to see that you were disappointed with the size of the rooms, our central location in Stockholm makes it slightly harder to have a wide range of large rooms. The breakfast although simple has been selected to best represent what we believe is a healthy and filling first meal of the day. Kind Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
5 out of 5
by a verified traveller

Well designed and comfortable stay in centre

Posted 21-Nov-2018 on Hotels
Great hotel in central Stockholm. Great design throughout. I booked the smallest room type in the hotel as it was just for one night but the room was much larger than expected which was great! Bed was very comfy and bathroom was really nice with a great rainfall style shower! Very impressed and would happily stay again!
Comment from Hotel Management
04-Dec-2018 by Michael Igoe, Hotel Management
Dear James, Thank you for taking the time to write a review about Story Hotel Riddargatan. I am so pleased to see you enjoyed our smallest room category. This is a room which we completely redesigned just before you came to the hotel, so it is very reassuring to know that this room is worth raving about! We look forward to having you stay with us the next time you are in Stockholm! Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan
5 out of 5
by a verified traveller

Posted 19-Nov-2018 on Hotels
Comment from Hotel Management
04-Dec-2018 by Michael Igoe, Hotel Management
Dear Petra Daniela, Thank you for rating Story Hotel Riddargatan 5 out of 5 on hotels.com, I am really happy to know you had a great time with us! Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan