All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
For a single room it was fairly roomy. The Breakfast was excellent with a large variety of eastern and western dishes. It is also walkable to Osaka castle.
thank you very much for choosing hotel Monterey la Soeur Osaka from many hotels. we are very glad to receive your opinions while busy schedule. I hope that you have fully enjoyed your time here with us. we are always looking forward to seeing you again. Hotel Monterey La Soeur Osaka.
Hotel is in a grand central location - next to Kyobashi station & lots of food options
Thiam Poh
Stayed 2 nights in Jan 2024
Response from front manager on 24 Jan 2024
thank you very much for choosing hotel Monterey La Soeur Osaka from many hotels. we are glad to receive your opinions while busy schedule. we hope that you have spent a memorable time with us. and we hope that you will give the opportunity to take care of you again. Hotel Monterey La Soeur Osaka.
10/10 Excellent
Vivian
Travelled with family
11 Jan 2024
Liked: Cleanliness, staff & service, amenities
Hotel is at Kyobashi area. Walking distance to train about 7
Minutes and 15 minutes to Osaka Castle. There are also small malls and dining options around Kyobashi area. One train ride to Universal Studio and also 15 minutes train ride to Shn Osaka. Breakfast buffets is also good. But need to change few items every day. Overall the stay is great.
Vivian
Stayed 8 nights in Dec 2023
Response from front manager on 24 Jan 2024
thank you very much for staying at hotel Monterey la Soeur Osaka. we are very glad to receive your valuable opinions while busy schedule. and thank you so much for providing information in detail about hotel, visiting area, transportations and surrounding here. we hope that you have enjoyed your time very well. we are looking forward to seeing you again. hotel Monterey la Soeur Osaka.
I was amazed by proficiency of the staff. Cleaning staff was excellent - prompt and thorough. I truly enjoyed my stay.
Sung
Stayed 8 nights in Nov 2023
Response from Front Manager on 22 Nov 2023
thank you very much for choosing hotel monterey la soeur osaka. we are very glad to receive your valuable compliments and we hope that you have spent a wonderful time with us. we are looking forward to seeing you again. hotel monterey la soeur osaka.
thank you very much for choosing hotel Monterey la Soeur Osaka. we are very glad to receive your compliments. and we are pleasure to hear that you had enjoyed hot bath at our hotel. we look forward to seeing you again. hotel Monterey la Soeur Osaka.
Thank you very much for choosing hotel Monterey la Soeur Osaka. we are very glad to receive your meaningful comments. we hope that you had enjoyed your time. we are looking forward to seeing you again. Hotel Monterey la Soeur Osaka
THE ONSEN IS EXCELLENT BUT CLOSE AT 10 P.M. IS A BIT EARLIER, ESPECIALLY FOR PEOPLE AFTER DINNER AND WANT A MASSAGE OR ONSEN. IF CHANGE THE WORKING HOUR AND CLOSE AT 11 P.M. WOULD BE MUCH BETTER.
HERBERT
Stayed 2 nights in Oct 2023
Response from front manager on 22 Oct 2023
thank you very much for choosing hotel Monterey la Soeur Osaka. and we are all staffs very glad to receive your compliment. We have received feedback from many customers regarding the spa's business hours, and we will take this into consideration in the future. However, we currently close at 22:30 and the last reception is at 22:00. Thank you for understanding.we are looking forward to seeing you again. hotel Monterey la Soeur Osaka
6/10 Okay
Sungmin
15 Oct 2023
Sungmin
Stayed 2 nights in Oct 2023
Response from Front Manager on 20 Oct 2023
thank you very much for staying at Hotel Monterey La Soeur osaka. I hope, you enjoyed at our hotel this time. and we are looking forward to seeing you again. hotel monterey la soeur osaka
10/10 Excellent
chan
8 Oct 2023
chan
Stayed 4 nights in Oct 2023
Response from front manager on 12 Oct 2023
Thank you very much for staying at Hotel Monterey La Soeur Osaka. I hope that you enjoyed your stay at this Hotel. I am looking forward to seeing you again.
Thank you very much for staying at Hotel Monterey La Soeur Osaka. I hope that you enjoyed your stay at this hotel and spent a very good time. I am looking forward to seeing you again.
The bed was comfortable but the pillows were rock solid. A front desk employee went above and beyond helping with an Uber Eats order that was unable to be delivered.
Dan
Stayed 3 nights in Aug 2023
Response from Front Manager on 16 Aug 2023
Mr./Ms. DanThank you very much for staying at Hotel Monterey La Soeur Osaka. I am very glad to receive your valuable comments. And I am also happy for your comfort our hotel. I hope, you had a good time at this hotel. And I am looking forward to seeing you again.
Great hotel! The family style rooms were extremely roomy and had a lovely style. We had a beautiful view from the 19th floor of the waterways and city buildings. Walking distance to the Osaka Castle. Staff were very helpful. Variety of food options were available near us. Train stations were close to the hotel. My family had a wonderful time and we will definitely come here again.
Staci
Stayed 3 nights in Aug 2023
Response from Front Manager on 13 Aug 2023
Mr./Ms.Staci KameiThank you very much for staying at Hotel Monterey La Soeur Osaka. We are very glad to received your valuable comments. We hoped, you and your family spent a good time here with us. We are always looking forward to seeing you again.
The view…wasn’t so good. But the room was clean, decently sized and the bed was super comfortable.
The full sized bathtub was a huge bonus
Robert
Stayed 3 nights in Aug 2023
Response from front manager on 11 Aug 2023
Mr./Ms. RobertThank you very much for staying at Hotel Monterey La Soeur Osaka. And thank you very much for your valuable comments. I hoped, you enjoyed your stay with us. We are looking forward to seeing you again. Accommodation Department Front Manager
2/10 Terrible
Byung Doo
8 Aug 2023
Byung Doo
Stayed 4 nights in Jul 2023
Response from front manager on 2 Sept 2023
thank you very much for staying at hotel monterey la soeur osaka. I hope that, you spent very good time at this hotel. we are looking forward to seeing you again.
Mr./Ms. Thiam PohThank you very much for staying at hotel Monterey La Soeur Osaka. I hoped, you enjoyed your stay with us. We are looking forward to seeing you again.
Osaka Castle park is amazing and it was great to have a hotel viewing the park, with quick walking access. The hotel is beautiful. Unfortunately there were some old food crumbs on the floor between the beds. When we asked for extra pillows for the children we were told that we could not have extra pillows. That was frustrating. The area and the views were great, and we enjoyed our brief stay.
Bryan
Stayed 1 night in Jul 2023
Response from magar sankar on 28 Jul 2023
Mr/Ms BryanThank you very much for staying at hotel monterey la soeur osaka. we are very sorry for not cleaning the roomm. if you asked to front staff about crumbs, it was possible to change room. we apologize for that.about extra pillows we are very very sorry for inconvenience. next time we will do very properly for you. we are looking forward to see you again.
4인실에 묵었습니다. 전망도 좋고, 주변환경이나 교통도 훌륭합니다. 조식도 맛있었고요. 직원의 영어소통도 나쁘지 않았습니다. 1만원 정도 받는 온천은 1+1으로 해주었습니다. 1박당 주차비가 1500엔이 있습니다. JR 교바시역에서 간사이공항으로 직통 전철이 1200엔으로 이용가능합니다. 갈아타는 스트레스가 있는 오사카에서 이건 엑셀런트합니다. 아침 7시 23분 차를 탔는데 1~4호차에 타야 공항으로 갑니다. 뒤에 칸에 타면 중간에 분리되어 엉뚱한 곳으로 갑니다.
Chul Hyun
Stayed 1 night in Jul 2023
Response from magar sankar on 20 Jul 2023
Mr/Ms Chul HyunThank you very much for staying at hotel monterey la soeur osaka. we are very glad to heard that your family spent a good time with us. we are looking forward to see you again.
10/10 Excellent
Jungho
14 Jul 2023
Jungho
Stayed 2 nights in Jul 2023
Response from magar sankar on 16 Jul 2023
Mr/Ms Junghothank you very much for staying at hotel monterey la soeur osaka. we are always waiting for your stay.
Aside from the pillows being the worst pillows I've ever slept on, the hotel is great. Great location, clean, friendly staff, and the most beautiful lobby.
Rachel
Stayed 7 nights in Jun 2023
Response from magar on 30 Jun 2023
Mr/Ms Rachethank you very much for your comments. we hope you enjoyed your stay with us. we are always waiting for your stay in future.
A bit more of a walk from stations than expected but close to major train lines, shopping and dining if you take the pedestrian bridge. Bathrooms a bit older compared to newer facilities