Ratings based on 2,642 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from NZ

Hotel in lively Osaka

Posted 18-May-2017
Great location, right near Dotonbori,staff helpful, facilities good, bed was really comfortable. In a lively area so lots of people around at all hours but it felt safe and was pretty quiet a lot of noise was filtered by window.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australia

Holiday Inn Osaka Namba middle of Dotonbori

Posted 16-May-2017
Pros: Location to Dotonbori district
Location: Street food, restaurants and shopping.
Located approximately 800 meters from Shinsaibashi station. Hotel lobby and staff were welcoming. Check in smooth apart from the surprise additional tax of 300yen for 3 nights. Explanation of a new tax coming into effect at end of January 2017 that wasn't collected when I prepaid, even though my invoice said all taxes collected and I booked and paid for the hotel at the beginning of April, well after the introduction of the new tax. For the sake of approximately 4aud it wasn't worth arguing but it did leave an unfavourable impression of the hotel chain. Room was comfortable and the bed could be accessed from both sides and was a full sized queen bed. The room was one of the largest I've stayed at during my stay in Japan. There was an apology letter on the room desk for noise due to nearby construction work between May and July 2017. I was on the 2nd floor and during my stay I was not disturbed by any construction work, perhaps it had been delayed. If you like food and the hustle and bustle of city at night then this area is for you. Dotonbori street for street food and Osaka restaurants were a few minutes walk away.
5 out of 5
Recommended
for Everyone
by A verified traveller

Same Hotel

Posted 27-Apr-2017
This is the same Hotel we stayed at about 4-5 years ago. I did not recognize it because it was "re-brand" as the "Holiday Inn". It was as good as the previous stay. The previous name was "Hotel Vista Grande". ....because of the name-change, taxi drivers do know this Hotel. Expedia should make this known to future bookings. I would stay there again!
Comment from Hotel Management
12-May-2017 by Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are very pleased to learn that you have enjoyed our rooms facilities, location and services. We are glad that you enjoyed your stay and hope to see you again very soon. Holiday Inn OSAKA NAMBA
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to all the action

Posted 24-Apr-2017
helpful stafff close to all restaurants and market experiences and a huge display of nightlife and action nearby
Comment from Hotel Management
07-May-2017 by manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Holiday Inn OSAKA NAMBA
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Great location and great views

Posted 02-Apr-2017
We loved our stay here, it was simple but clean, comfortable and safe. Staff was very helpful and the views of dontomburi were great! I'd recommend staying here instead of any of the nearby Airbnb's due to cost.
Comment from Hotel Management
10-Apr-2017 by Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Holiday Inn OSAKA NAMBA
4 out of 5
Recommended
for Everyone
by A verified traveller from hong kong

Good location

Posted 24-Mar-2017
Close to shops and snd great variety of foods, easy traffic connects to undergrounds. A tourists must go area in Osaka. I will recommend this hotel to friends who wash to visit the Osaka Kyoto and Kobe area!
Comment from Hotel Management
28-Mar-2017 by Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Holiday Inn OSAKA NAMBA
4 out of 5
Recommended
for Everyone
by A verified traveller

very clean :)

Posted 15-Mar-2017
this Hotel is very clean and comfortable. but I was not able to enjoy this hotel as well, because of I got too much drunk lol
Comment from Hotel Management
17-Mar-2017 by Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Holiday Inn OSAKA NAMBA
5 out of 5
Recommended
for Everyone
by A verified traveller from Aus

Great location

Posted 21-Feb-2017
Got in late and they were happy to check us in. Great location with easy walk to mall and shops. Mad food everywhere. Cheap and easy to find. Just a 700 meter walk from the first main train station from the airport.
Comment from Hotel Management
03-Mar-2017 by Manager, Hotel Management
Dear Jethro, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Holiday Inn OSAKA NAMBA
5 out of 5
by A verified traveller

Good location

Posted 16-Feb-2017 on Hotels
Great location and service. Will stay here again and recommend to family and friends
Comment from Hotel Management
02-Mar-2017 by General Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Holiday Inn OSAKA NAMBA
5 out of 5
by George from UK

Excellent location

Posted 09-Feb-2017 on Hotels
Having just arrived off a long flight into Kansai airport we easily got the train to Namba and from there not a difficult walk with our backpacks to the hotel which was the perfect location for exploring Dotonbori. Would definitely recommend this area as your location if planning a trip to Osaka. It's a fair walk to the castle etc but not too bad if you're up for it. subway station handy to connect to elsewhere if needed.
Comment from Hotel Management
02-Mar-2017 by General Manager, Hotel Management
Dear George, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Holiday Inn OSAKA NAMBA