Initially quite confusing how to find hotel, as although very close to Bentencho station you can't walk in a straight line and instead have to go down an underpass or through an overhead tunnel and hotel is not signposted (in English at least).
Nice lobby with coffee bar, efficient service. Room small but with amazing view of city which more than made up for it.
Super friendly staff
Helpful to have complementary items on request
First hotel i did not have to pay extra to use the gym
Close to aquarium
Can't say enough good about this place
Having traversed Japan to get to Osaka to go to Harry Potter world we had booked this hotel for its location at the front entrance to USJ and their practical and spacious bedding for a family of four. We were not disappointed and in fact were overwhelmed with the richness and sense of grandeur of the opulent entry to this hotel.
The theme of time travel captures you, and adults and kids alike quickly succumb to the time travel lifts, the themed rooms (stylish without being too intense) and the studio set world that surrounds the hotel.
We looked out over USJ and the family loved watching the park ebb and flow during the day and we all fell asleep to the haunting music from Harry Potter quietly wafting past our window later that night. That said rooms are very quiet and no noise intrusion.
Facilities in the room are good quality with a vast array of amentities provided. Beds were some of the comfiest we have stayed in in Japan.
This hotel set the scene for two days of fun and fantasy in USJ... The perfect setting for this part of our trip... Kids didn't want to leave for trip to Tokyo!
Overall a true pleasure to stay here and would stay again. Let free your inner child and love this place as much as your kids will!
Very nice hotel. Rooms are clean and close to JR station. Across the street is the Universal Studio Japan and also a whole bunch of restaurants and convenience stores, which you will be happy that you will not go hungry even at the middle of the night. Enjoyed our stay very much.
Easy to find location. Close to subway with easy access to all of Osaka. Room is clean and neat. Breakfast is great but some of the customers are from countries without good manners or common courtesy.
The guesthouse was very modern and clean. It was also fairly convenient to Bentencho station, as long as it is not in the heat of summer, as it is about a 10 - 15 minute walk.
The check-in was strange. We had to check our email when we arrived to see the codes to get into the hotel and get our keys. Thank goodness we actually had a pocket wi-fi with us! There were guests who did not have email access and arrived very late at the hotel. They had no idea how to get in, so they buzzed all of the rooms at 2am, trying to get in. I was awakened in the night twice by guests who couldn`t get in. Had the owner of the guesthouse given people the information a few days before, it would have been so much better. It shouldn`t be assumed that guests have access to email at all times.
There is only one room to wash your face, do your hair/make-up, and take a bath. With 4 rooms, it is possible that you are sharing this one bathroom with up to 16 guests. There were no mirrors in the guestrooms, so we had to wait a long time to access a sink or mirror, as there were guests who were in the bathroom for up to 30 min at a time. It wasn`t convenient at all. Even when I just wanted to brush my teeth or wash my hands, it seemed that the bathroom was being used.
This area draws both domestic and international travelers with its modern attractions and Oceanside scenery. Universal Studios Japan is located here, as is the Kaiyukan Aquarium, which houses 580 species of sea life, including two whale sharks. Both families and couples come to see the views from a 112 meter high ferris wheel and the 55th floor observatory of the World Trade Center Cosmo Tower.
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