Ratings based on 286 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Ottumwa, IA

Not as advertised

Posted 07-Aug-2015
Restaurant is closed, no breakfast, vending machines are literally empty, laundry room vending is out of order and none of this was known to us when I booked. My first review was rejected by Expedia, so hopefully you can handle a watered down version. Apparently, there's no room for the bad reviews.
1 out of 5
by A verified traveller

Gross

Posted 04-Aug-2015
The pictures must be from5 years ago. Looks beautiful online, gross in person.
2 out of 5
by A verified traveller

The pictures must be from 5 years ago

Posted 03-Aug-2015
Not maintained. Rooms old, carpet is gross, doors were hard to close. Trash everywhere, mini golf not taken care of, landscape not cared for. Pool was dirty!!! Goose poop on deck of pool never cleaned up. Not a good experience..Sad, pictures made it look wonderful
4 out of 5
Recommended
for Everyone
by A verified traveller from Lake St. louis, Mo.

Very handy as it is close to the Marina where I ke

Posted 03-Aug-2015
Pros: Clean, Close to my activities, and Pet Friendly!
Cons: NA
Location: The Marina that I store my boat.
Very handy to the Marina where I keep my boat and most importantly the hotel is Pet Friendly. That is a must for my travel to the Lake. I will be back sonn!!
3 out of 5
Recommended
for Everyone
by A verified traveller from St. Louis

This resort's amenities were enough for us to go.

Posted 02-Aug-2015
Pros: Location
Cons: Breakfast, restaurant serving meals and golf course.
Location: Restaurants, parasailing, shopping, Ha Ha Tonka Park, Swinging bridges, Bagnell Dam, State Park
The indoor and outdoor pools were very nice. The week-end only continental breakfast had few healthy choices. The miniature golf was a joke. The location was convenient to just about everything we needed. The rooms were adequate and clean. I had never used Expedia before and am not certain that I got the best rate considering I booked 3rooms with 4 and 5 day stays. .
3 out of 5
Recommended
for Everyone
by A verified traveller

Resort Port Arrowhead

Posted 27-Jul-2015
Pros: Continental Breakfast
Cons: Open back up the restaurant.
Location: Location is good.
We had stayed there about 3 yrs ago. It has gone down hill since then. The room was clean & friendly staff. They have closed the restaurant & lounge, but serve continental breakfast Sat. & Sun. The could do better up keep on the grounds also. The TV in our room was old & would blink off for a second then come back on. Also picture was blurry. Guess your not suppose to be in room watching TV.
3 out of 5
Recommended
for Everyone
by A verified traveller from Edwardsville Il

We were close to the marina where we keep our boat

Posted 27-Jul-2015
Pros: Location
Cons: It is very dated.
Location: We spend our days on the lake
The hotel was very dated but comfortable. The room was clean.
2 out of 5
by A verified traveller

Nothing like the pics on website.

Posted 20-Jul-2015
Was shocked to arrive to find a yucky looking MOTEL, not a hotel. I reserved a smoking room which my room had no ashtray or signs of smoking so I went out everytime in the heat. Why they advertise a resteraunt makes no sense, they simply don't have one. The mini golf is a joke, not sure why it's even there. If ur just looking for a simple room w ac, it's fine, but this is no RESORT. The room w the indoor pool had to have been over 100 degrees, so was unusable to guests. Just don't expect what they advertise for.
1 out of 5
by A verified traveller

Hotel look nothing like phots on your site!

Posted 08-Jul-2015
This hotel was run down , looked nothing like photos on website! Maid came in with clean towel and made the bed with No clean sheets! Restaurant was closed! Breakfast was biscuits and gravy! Not worth the money spent to stay there!! Locked out of room due to lock jam had to wait to have it fixed! Very disappointed! Would never recommend this hotel to anyone! Many guest felt the same. Due to holiday no other hotels available so we had no choice but to stay!
3 out of 5
Recommended
for Families
by A verified traveller from Alton, IL

Good location and Clean Room

Posted 06-Jul-2015
Pros: Location. Cleanliness.
Cons: Update gym equipment. Next upgrade should be the hallway leading to indoor pool, the indoor pool/gym area, & electronics in the rooms.
Location: Near restaurants, shopping, miniature golf, bumper boats, go-carts, & dock.
Overall, our experience at the hotel was pleasing. We were disappointed that the hotel restaurant was not open, and that the breakfast was limited to continental style. We knew going in that the hotel was not a new condominium, and so we were satisfied with the style and decor of the room. The outdoor pool area was very nice. The work-out facility needs some work and new equipment.