Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 29-Sep-2016
Very good experience with comfortable and quite hotel
5out of 5
by A verified traveller

Next to Disney Springs

Posted 28-Sep-2016
Nice hotel. Close toDisney Springs. Great view of fireworks.
5out of 5
by A verified traveller from New Albany, Indiana

Great hotel!

Posted 26-Sep-2016
Pros: Closeness to Disney Parks and other hotels.
Cons: The only thing I would like would be a luggage rack in the rooms so I don't have to put my suitcase on the floor.
Location: Disney Parks, Disney Springs/Downtown Disney, Goodman's Tourist grocery store, restaurants
Great hotel, super close to Downtown Disney/Disney Springs, and the parks. The only thing I would like would be a luggage rack in the rooms so I don't have to put my suitcase on the floor.
Comment from Hotel Management
27-Sep-2016 by Katie, Hotel Management
Dear valued guest, Thank you for your review and we're glad you enjoyed our location on Disney property. We sincerely apologize for any inconvenience caused by the amenities in the room, your comments will be passed along to the appropriate managers and we hope you would consider staying with us again for your next trip to Disney. Sincerely, Voice of the Customer
5out of 5
by A verified traveller

Great views

Posted 26-Sep-2016
Wonderful staff, great location, close to Disney springs literally bam it's there, great view from room to Disney springs and fireworks from nearby Disney parks
Comment from Hotel Management
26-Sep-2016 by Katie, Hotel Management
Dear valued guest, Thank you for your feedback and we're glad you enjoyed the view from your room, our location next to Disney Springs and that you received great customer service from our staff. We will pass along your kind words to all of our department managers and we hope to see you again for your next trip to Orlando. Sincerely, Voice of the Customer
5out of 5
by A verified traveller from I

Walking distance to Disney Springs

Posted 25-Sep-2016
Great room, over looked Disney Springs and could watch Hollywood Studios and Epcot fireworks. Pool and bar was awesome. Walked over to Disney Spring was ease.
Comment from Hotel Management
26-Sep-2016 by Katie, Hotel Management
Dear valued guest, We're glad you enjoyed your stay with us, especially the interior of your room, our location next to Disney Springs, the view from your room as well as our pool and pool bar. We value your feedback and we hope you would consider us again for your next Disney vacation. Sincerely, Voice of the Customer
5out of 5
by A verified traveller from NY

Would definitely stay again

Posted 25-Sep-2016
Beautiful hotel on Disney property with every accomodation you can think of, beautiful pool, great food, room service, valet, and a 24 hour mini mart. Room was updated, clean, and comfortable. Staff was very friendly and accommodating. When asked what he wanted for breakfast my son replied " French fries" the waitress went into the back and came out a few minutes later with French fries. Great stay! We will be back!
Comment from Hotel Management
26-Sep-2016 by Katie, Hotel Management
Dear valued guest, Thank you for your review and we're glad you enjoyed your stay with us, especially the amenities we offer, our pool area, food and beverage options, room service, valet, 24-hour Sundial cafe, the interior and cleanliness of your room as well as the customer service you received from our staff. We're glad our restaurant staff were able to add a bit of magic to your stay and we will be greatly looking forward to seeing you again for your next Disney vacation. Sincerely, Voice of the Customer
5out of 5
by A verified traveller from Brandon, FL

Across from Disney Springs

Posted 22-Sep-2016
Pros: Cleanliness. That is a huge deal for me and was glad to know that the room was great!
Cons: I can't come up with anything that they need to improve on.
Location: We loved that is was within walking distance to Disney Springs.
When we checked in at midnight after a concert at the Amway, the staff was ready for us and gave us no issues. The hotel was very clean and pleasing. Loved everything about our room. Would definitely use this hotel again.
Comment from Hotel Management
23-Sep-2016 by Katie, Hotel Management
Dear valued guest, Thank you for your review and we're glad you enjoyed the cleanliness of our hotel as well as the location next to Disney Springs, the interior of your room and the customer service you received from our staff. We will pass along your kind words to our Front Office Manager and we'll be greatly looking forward to your return visit. Sincerely, Voice of the Customer
4out of 5
by A verified traveller

Posted 21-Sep-2016
Very nice hotel. Staff was friendly. Room was very clean and valet service is very prompt
Comment from Hotel Management
22-Sep-2016 by Katie, Hotel Management
Dear valued guest, We're glad you enjoyed your stay with us, especially the cleanliness of your room, our valet service and the customer service you received from our staff. We will pass along your kind words to all of our department managers and we hope to see you again for your next Disney vacation. Sincerely, Voice of the Customer
5out of 5
by A verified traveller from Fort Lauderdale Fl

Excellent location and awesome facilities

Posted 17-Sep-2016
Pros: The Staff
Cons: little repairs
Location: It has buses every 30 min to the parks saves you 20 bucks and finding your car. Disney springs right across the street
Shelton was our first meeting, oh you want him to take care of your luggage, what a personality. All the staff at the front desk are so helpful with questions about the parks and stuff while checking in. Zachary is fun to talk to and knows all you need to know. Also Gee the guy that manages the bar and pool area the nicest person. A hotel full of happy faces. Even the maid service, so hospitable, and will give you coffee and towels no problem.
Comment from Hotel Management
19-Sep-2016 by Katie, Hotel Management
Dear valued guest, Thank you for your review and we're glad you enjoyed you stay with us, in particular our shuttle service, location on Disney property and the customer service you received from our staff. We will pass along your kind words to all of our department managers, especially Shelton, Zachary and Gee's managers as well as the Head of Housekeeping. We value your feedback and we hope to see you again for your next Disney vacation. Sincerely, Voice of the Customer
5out of 5
by A verified traveller from staten island

Posted 17-Sep-2016
We actually booked this hotel because the one we originally booked said there was roaches and peoples things were being stolen. Upon arrival the hotel staff greeted us and helped with the bags. The lobby was beautiful as well as the pool area. We were lucky enough to have a room in the tower and were able to see the fireworks every night from Epcot and Hollywood studios. i would definitely recommend this hotel. It was also very reasonable. Just don't get sucked into their timeshare presentation at their sister resort
Comment from Hotel Management
19-Sep-2016 by Katie, Hotel Management
Dear valued guest, Thank you for your review and we're glad you enjoyed your stay with us, especially our lobby area, pool, location and view from your room as well as the customer service you received from our staff. We will pass along your kind words to all of our department managers and we apologize for any inconvenience caused by our Wyndham Vacations Club desk. We value your feedback and we hope you would consider staying with us again in the future. Sincerely, Voice of the Customer