Ratings based on 610 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from london

Great location for Disney springs

Posted 23-Feb-2017
Hotel was fine with good pool and restaurant, rooms are very noisy in the mornings with doors slamming (soft close doors needed urgently) and staff Radios on full blast, housekeepers need to be quieter in there daily duties.
Comment from Hotel Management
24-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the issues you encountered during your stay and have forwarded your concerns to management for future corrective action. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
5out of 5
Recommended
for Everyone
by A verified traveller from Port Saint Lucie, FL

Posted 20-Feb-2017
Amazingly beautiful hotel...loved everything about it & look forward to staying there again!
Comment from Hotel Management
21-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know that you enjoyed a five star stay with us! We are happy you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
5out of 5
Recommended
for Everyone
by A verified traveller from Ontario, Canada

Perfect location!

Posted 20-Feb-2017
As a family of 4 (including 2 small children), this was perfect. The pool area was a must have for our down time away from Disney, and the short walk to Disney Springs was fantastic too. All the staff was super friendly and made sure our stay was comfortable. We had a gorgeous view over Disney Springs and looking towards the parks, which was great to watch some of the fireworks if we had headed "home" early for the night - for reference we were on the 17th floor. Definitely recommend this place and would gladly stay again.
Comment from Hotel Management
21-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know that you enjoyed a five star stay with us, we sincerely appreciate your valuable feedback! We are excited that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Feb-2017
VIP hotel, but no VIP benefits. Had to pay for self parking. Shower drain was slow. Beds were ok but firm. No microwave in the room. Decent hotel for the price, but shouldn't be advertised as VIP when they give you nothing.
Comment from Hotel Management
16-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the issues you encountered during your stay and have forwarded your concerns to management for future corrective action. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
5out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Loved It!

Posted 15-Feb-2017
Beautiful lobby, rooms, and pool area. We enjoyed the hotel amenities a lot. But the access to Disney Springs with all the restaurants and Disney atmosphere give this hotel an extra bonus. We will be back.
Comment from Hotel Management
16-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are so happy to know that you enjoyed a five star stay with us! We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
4out of 5
Recommended
for Everyone
by A verified traveller

Five night stay with children and grandchildren.

Posted 13-Feb-2017
Pros: I have to say that both my husband and I noticed how helpful, gracious and friendly your staff was. Everyone!
Cons: There was nothing I could see.
Location: Location was great. A short bus drive away.
We spent the better part of the week with Wyndham. The hotel was so clean (which is very important to a lady) and the cleaning of the rooms.Checking in and out was made so easy. But it was your excellent staff that work so hard to make us feel comfortable they are the ones that need to be recognize.
Comment from Hotel Management
15-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are happy to know you enjoyed your stay with us. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2017
Weren't at hotel long, but was nice & clean and friendly staff!
Comment from Hotel Management
15-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are happy to know you enjoyed your stay with us. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
2out of 5
by A verified traveller from Danvers, MA

Too Old and dated for the price

Posted 12-Feb-2017
Pros: See above
Cons: Updating small old hotel.
This tower room was small and the bathroom badly needed updated. With a million rooms in this area, I wouldn't choose this hotel. There were so many fees that the room rate wasn't even competitive with equivalent hotels. Young people in charge of the valet couldn't even describe properly where we could find our car and my son and I spent 1/2 hour looking for our car to retrieve a sweater !! Breakfast buffet meat was very very fatty but our waiter was excellent.
Comment from Hotel Management
15-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for the issues you encountered during your stay and have forwarded your concerns to management for future corrective action. We hope that you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 11-Feb-2017
Very nice and maintain hotel, very friendly staff, near attractions and eating place. The small coffee shop in the Lobby is excellent, good coffee and great cakes/donuts. Will return.
Comment from Hotel Management
13-Feb-2017 by Stephanie, Hotel Management
Dear Valued Guest, Thank you for taking the time to write a review. We are happy to know you enjoyed your stay with us. We are thrilled to know you will consider staying with us when returning to the area. Kindest Regards, Voice of the Customer
4out of 5
Recommended
for Everyone
by A verified traveller

Cómodo, práctico, recomendable

Posted 10-Feb-2017
Excelente hotel, a un puente caminando de Disney springs, con todas las comodidades necesarias para unas buenas vacaciones. La transportación práctica y a tiempo. La comida igual de cara que dentro de los parques,
Comment from Hotel Management
13-Feb-2017 by Stephanie, Hotel Management
Estimado cliente, Gracias por tomarse el tiempo para escribir una crítica. Estamos felices de saber que disfrutó de su estancia con nosotros. Esperamos que usted considere quedarse con nosotros cuando regrese a la zona. Saludos cordiales, Voz del Cliente