Convienent and Kid Friendly
The hotel was clean, staff was friendly. The beds were comfortable. The kids played in the splash pool (in February, brrr) but the hot tub/sauna was warm. Sure, resort fees and taxes are ridiculous, but you'll pay them at any of the hotels in the area (and were locals). We would and plan on staying again.
Comment from Hotel Management
05-Feb-2016 by Voice of the Customer , Hotel Management
Dear valued guest,
Thank you for taking the time to provide us with your feedback. On behalf of the entire staff, I am pleased to read about the great service and amenities you experienced. I apologize that our pool was cold during your visit. The Director of Engineering has since resolved the issue with our heating system. In regards to fees and taxes, I also apologize for the inconvenience you felt it caused on your stay. Since reading your review, I have shared all of these comments with the General Manager. If you should decide to provide us with another opportunity to serve you, please let me know.
Voice of the Customer