Ratings based on 4,279 verified reviews

4.5 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21-Aug-2019
5 out of 5
by a verified traveller from Kingston by

Posted 20-Aug-2019
It was very family friendly. It was a lot of activities every day that you could do. The staff was friendly and very helpful and they truly seem to like their job.
Comment from Hotel Management
20-Aug-2019 by das, Hotel Management
We thank you for sharing your wonderful impressions for the lovely Sheraton Vistana Resort. We appreciate your kind comments for our amazing, friendly staff... We look forward to host you again soon. Best Wishes Dassie Resort Management Team
5 out of 5
by a verified traveller from CHARLOTTE, North Carolina

Posted 19-Aug-2019
They property had several pools and activity centers so none of the areas were crowded.
Comment from Hotel Management
19-Aug-2019 by das, Hotel Management
We are glad you enjoyed the sparkling pools and the variety of activities. We invite you to come back soon. Best Wishes Dassie Resort Management Team
5 out of 5
by a verified traveller

Posted 18-Aug-2019
Loved the "suite" with kitchen and separate living area. It was great with kids and offered a good "escape" from the chaos of the theme parks at the end of the day!
Comment from Hotel Management
19-Aug-2019 by das, Hotel Management
We are glad you have arrived here safely, and we thank you for selecting the lovely Sheraton Vistana resort. Thanks for the praises on your accommodation and amenities. Looking forward to host you again. Best Wishes Dassie Resort Management Team.
5 out of 5
by a verified traveller

Posted 16-Aug-2019
Comment from Hotel Management
20-Aug-2019 by das, Hotel Management
We thank you for your time to complete the survey through Expedia. We appreciate your selecting the lovely Sheraton Vistana Resort to spend your vacation. Looking forward to host you again soon. Best Wishes for a safe and pleasant week ahead. Dassie Resort Management Team.
5 out of 5
by a verified traveller

Posted 15-Aug-2019
Comment from Hotel Management
20-Aug-2019 by das, Hotel Management
We thank you for your time to complete the survey through Expedia. We appreciate your selecting the lovely Sheraton Vistana Resort to spend your vacation. Looking forward to host you again soon. Best Wishes for a safe and pleasant week ahead. Dassie Resort Management Team.
5 out of 5
by a verified traveller

Posted 14-Aug-2019
Loved the apartment style villa! Couldn’t have loved staying in the palms close to the pools a short walk to the market everything is near by! Was upgrade
Comment from Hotel Management
16-Aug-2019 by das, Hotel Management
We are glad you enjoyed the accommodation at the lovely Sheraton Vistana Resort. We look forward to host you and serve you again soon. We invite you to come back soon. Best Wishes Dassie Resort Management Team .
1 out of 5
by a verified traveller

Posted 13-Aug-2019
Comment from Hotel Management
20-Aug-2019 by das, Hotel Management
We thank you for your time to complete the survey through Expedia Partner. We appreciate your selecting the lovely Sheraton Vistana Resort to spend your vacation. We hope to serve you again soon. Best Wishes for a safe and pleasant week ahead. Dassie Resort Management Team.
5 out of 5
by a verified traveller from Puerto Vallarta

Posted 13-Aug-2019
The frame of the balcony door was like some black spots...humidity.
Comment from Hotel Management
16-Aug-2019 by das, Hotel Management
Thank you for the feedback on the balcony We are hopeful you showed the spots to our Housekeeping Team. Please know that you are welcome to tell us if you see something which bothers you. We can be reached at 0 anytime. Thanks for the villa #, please write to me at css@sheratonvistanaresortvillas.com Thank you again. Best Wishes for a safe week ahead. Dassie Resort Management Team
5 out of 5
by a verified traveller

Posted 10-Aug-2019
Comment from Hotel Management
20-Aug-2019 by das, Hotel Management
We thank you for your time to complete the survey through Expedia. We appreciate your selecting the lovely Sheraton Vistana Resort to spend your vacation. Looking forward to host you again soon. Best Wishes for a safe and pleasant week ahead. Dassie Resort Management Team.