Ratings based on 1,241 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from Atlanta, GA

Be careful not as nice as the pics!

Posted 11-Apr-2016
Pros: Rooms in Tower were ok....Staff was pleasant at Golf course, pro shop and restaurant. Seemed to be run independently of hotel.
Cons: making towels available at all outdoor pools. Hiring more staff. Training-cooks need to make consistent items. recommend using fresh food vs. frozen
Location: good location disney nearby.
At this price point plus claiming 4 diamonds, please note this hotel is significantly understaffed. The villas are very old and outdated. Entrances and hallways reminded me of a old holiday inn-do not stay there.. Hotel rooms in tower were nice. Bed/ living areas very comfortable. Pool Food very inconsistent. Same items purchased at different pools varied in taste and quality. Virtually impossible to obtain food/drink from pool staff. Eleven Restaurant-truly one of the worst meals. Only steak i can remember where i sent my meal back 2 times! My food was cold, sides were luke warm. Of all my travels this is definitely a restaurant to avoid if possible.
5 out of 5
by A verified traveller from columbus, oh

Beautiful resort experience

Posted 02-Apr-2016
We loved this hotel & will stay here at any future trips to Orlando. Absolutely wonderful! Close to Disney, but not too close. Has so many pools & food at restaurants was great! Highly recommend staying here.
5 out of 5
by A verified traveller from Neusiedl/See, Burgenland

Ganz toll für Familien! Vollausstattung!

Posted 23-Mar-2016
Pros: Alles!
Location: wenn man einen Mietwagen hat, ist es perfekt für den Besuch der Parks (<15 Min. Fahrt). Wenn man selbst kochen möchte: Publix nur 2 Min. entfernt!
Über unseren Erwartungen! Ganzes Haus, 3 Schlafzimmer mit vollausgestatteter Küche bekommen (bis zu 6 Pers. zu gleichen Kosten möglich!). Putzservice erledigt sogar das Geschirr! Mit etwas Glück ist einer der Pools nur <1 Min. von der Terrasse entfernt! Hoteleigener Wasserpark ist für Kinder ein ganzer Tag voll Spass und inkl.. Für Besuch von Disneyworld ist ein Mietwagen empfehlenswert - kein Shuttleangebot vom Hotel!
5 out of 5
by A verified traveller

Reunion Resorts Villa Florida

Posted 09-Mar-2016
We stayed in a 3 bedroom Villa with a full kitchen, living room, 3 balconies and washer/dryer in room. Fully stocked kitchen with utensils pots, dish washer, microwave, blender ect... Rooms were very spacious and clean and TV in each room. Bathrooms very clean. Nice location close to Publix and CVS and Highway for trips such as to Lakeland to catch a Detroit Tigers Baseball Game. Pools and Jacuzzi's nice and rooftop pool very nice on 11th floor with view of all Orlando and flat screen TV on ESPN. Nice kitchen eating table also. Overall a very nice place and in good location convenient to Disney/Orlando/Universal/Other. Plenty of parking in front of unit and suite was very quiet at night for good sleeping.
2 out of 5
by A verified traveller

Be very careful when booking your room

Posted 04-Mar-2016
I booked a king bed suite at this 5 star rated resort expecting to be in the main hotel building. The hotel pictures show nice restaurants, a beautiful lobby, great swimming pools, a health club, etc. I was very disappointed upon check in to be shuttled off to a complex that was about 2 miles away from the main hotel building that was more like a very average condition 3 bedroom condo on the resort grounds. We had to drive to get to any of the hotel amenities and the condo itself was in no way up to the level of a 5 star facility. The actual hotel looked nice when I was checking in and the staff were nice. However, I would never stay at this property again without being 100% sure that I was in the main hotel building.
2 out of 5
by A verified traveller from Florida

Never stay again.

Posted 02-Mar-2016
We booked the 3 bedrooms deluxe villa for three nights during our 4-year old grandson's visit. We did not asked for room services except remove the trashes. Everything went well for us until the morning we have to check out. My grandson was not feeling well with a temperature of 101+ degree, we asked for an hour extension so his parents can go get him some medicine before checking out. We are rudely refused. I will never stay with them.
5 out of 5
by A verified traveller

Clean and well managed.

Posted 01-Mar-2016
This is a large closed in community and all of it was very clean and well cared for environment. The pool area was beautiful and fully heated. It was perfect for our 8 year old.
4 out of 5
by A verified traveller from Tampa, FL

I would not call the Villa a 5 Star

Posted 29-Feb-2016
Pros: Landscaping beautiful. Very safe as well since is gated community!
Cons: The rooms are outdated.
Location: If you looking into Disney, this is a good location like 15 min. If you looking into Orlando, International Dr, that's kind of far. And traffic is bad
Nice 4 star hotel, but cheap looking for a 5 star. Central building was very nice, villas were ok. Hallway dirty, flush did not work.
4 out of 5
by A verified traveller from MEXICO

HOTEL EN ORLANDO

Posted 26-Feb-2016
Pros: LOS CUARTOS
Cons: PODRIAN ESTAR MAS NUEVOS
Location: ESTA CERCA DE LAS FERIAS
ES UN MUY BUEN HOTEL MUY COMODO PARA FAMILIAS Y A BUEN PRECIO
1 out of 5
by A verified traveller from Massachusetts

Terrible, rude staff

Posted 20-Feb-2016
Pros: Size of the room
Cons: Service, manager, operator, staff, rude and terrible people
Location: It is far from Disney and far from Universal
Nice rooms but almost all the resorts in Orlando have nice installations. Terrible and rude service. My key of my room never worked due to a system error and we were look inside and outside of our room several times, they always promised a solution in 5 minutes, of course they never came. After several hours and missing the whole day I requested a hard key late that night (signing all kind of affidavits) and finally I got access to my room. We were in the pool and called 5 times for towels they always promised the towels in 5 minutes but of course they never fulfill that promise and then they were extremely rude when we call again after 2 hours, to a point of insulting my wife. Terrible service one of the worst hotels/resort in the area. It's not a quality Resort. Too expensive for the kind of service that Reunion Resort provides.