Waterslide

Reviews of Reunion Resort & Golf Club

Reunion Resort & Golf Club
7593 Gathering Drive, Kissimmee, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 654 out of 1111 reviews" "
Rating 8 - Good. 241 out of 1111 reviews" "
Rating 6 - Okay. 105 out of 1111 reviews" "
Rating 4 - Poor. 66 out of 1111 reviews" "
Rating 2 - Terrible. 45 out of 1111 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

George Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed everything at the resort but was dissapointed how early everything closes.
Stayed 3 nights in Mar 2024
Response from JK on 27 Mar 2024
Hello George Joseph,We're glad we could welcome you to Orlando to bask in the sun and relax by the pool. We're grateful for your high marks.We do note your disappointment with some of the venue operating hours and trust this was the only blemish on your stay.We'd love to have you back to enjoy yourself again soon.All the best,Your friends at Reunion Resort & Golf Club

10/10 Excellent

Meng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from JK on 27 Feb 2024
Hello Meng,Your perfect score warms our hearts. Thanks for joining us and sharing your satisfaction.We hope you enjoyed all the amenities and venues available across our 2,300 acres and that your accommodations were as comfortable as being at home. We'd love to see you again soon.All our best,Your friends at Reunion Resort & Golf Club

8/10 Good

Curtis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great villas in close proximity to water park which is great for the kids, when we went it was a bit cooler and the water park and splash pad pools aren't heated so we weren't able to use those as much as we would've liked. A lot of other pool options available that were heated which helped! Drinks at the waterpark were quite $$$$$ but great resort for families, nice quiet rooms, also had parks for kids to play at. Close to disney attractions and easy to navigate.
Stayed 8 nights in Jan 2024
Response from JK on 16 Feb 2024
Hello Curtis, We're grateful for your high marks and delighted that your stay was all you had hoped for. Our 2,300 acres do allow for many pool options that let everyone find the space that's just right for them. We hope you've found your new favorite resort for your next visit, and we look forward to welcoming you back. Best regards, The team at Reunion Resort & Golf Club

10/10 Excellent

Takeila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Steve at check in was amazing. So friendly, accommodating and making sure to meet all of our needs
Stayed 2 nights in Feb 2024
Response from JK on 12 Feb 2024
Hello Takeila,Our thanks for your high marks.We're glad to know your stay got off to a fantastic start when you were greeted at arrival by Steve. He's one of many hospitality superstars on our team and you're kind to mention him.We hope to see you again soon.Your friends at Reunion Resort & Golf Club

8/10 Good

christopher J

Liked: Cleanliness, amenities, property conditions & facilities
Old money property. Great stay and reasonable prices. Just a little dated and the smalles shampoo bottles ive ever seen. We would go again.
Stayed 3 nights in Jan 2024
Response from JK on 2 Feb 2024
Hi Christopher J,It's a joy to earn your high marks and a delight to know we will see you again.We're glad you found good value in your resort choice, and we are here whenever you're ready to return.More sun and fun await.The team at Reunion Resort & Golf Club

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from JK on 16 Jan 2024
Hi Luis,Our thanks for your visit and the perfect score.We trust you found your accommodations comfortable and much like a home away from home. Our seven resort pools surely offered an oasis to relax and unwind. We hope you can make it back again before long.All our best,Your friends at Reunion Resort & Golf Club

8/10 Good

SUNG

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from JK on 24 Jan 2024
Hello Sung,Thanks for joining us and offering your high marks.We trust you made full use of our resort amenities and enjoyed the sunshine and relaxed environment across our 2,300 acres.We'd love to see you again when it's time to recharge, Orlando style.All the best,Your friends at Reunion Resort & Golf Club

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay itself was great, really nothing bad to say. Staff was nice, friendly and accommodating. The only issue we had, was the water park wasn't as pristine as the pics, definitely needs some updating.
Response from JK on 6 Nov 2023
Hi Cheryl,It's a delight to earn your high marks and the mention of our team's hospitality and warm smiles. We appreciate you taking a moment to recognize those efforts.We do note your mention of the water park and apologize if everything wasn't just right. Your thoughts will be shared with the appropriate managers.We hope the resort experience left you considering a return trip. Please join us again.Warm regards,The team at Reunion Resort & Golf Club

6/10 Okay

SHANE

Travelled with family
Liked: Property conditions & facilities
Would not go back. Orange lake is better
Stayed 5 nights in Oct 2023
Response from JK on 6 Nov 2023
Hello Shane,Thanks for joining us. We're sorry to learn your stay wasn't all you had expected.Best regards,The team at Reunion Resort & Golf Club

10/10 Excellent

Tawanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was BEAUTIFUL
Response from JK on 19 Oct 2023
Hi Tawanda,We're glad you enjoyed your time at the resort enough to award us your perfect score.We're glad you found everything ready to allow you to sit back and relax in the Florida sun. Please make it back soon.All our best,The team at Reunion Resort & Golf Club

10/10 Excellent

Alonzo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay!!
Stayed 2 nights in Oct 2023
Response from Reunion Resort on 9 Oct 2023
Hello Alonzo,Thank you for endorsing us here at Reunion Resort! It was a treat to welcome you to our comfortable and inviting retreat, and we hope to repeat the experience soon.Kind regards,The team at Reunion Resort & Golf Club

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from JK on 12 Oct 2023
Hi Mark,Thanks for visiting Orlando and joining us at the resort.Judging by your perfect score, we gather that you enjoyed your time with us, lounging by the pool, drifting through the water park, or taking on one of the three golf courses.Whatever your pleasure, we're pleased we could welcome you.All our best,The team at Reunion Resort & Golf Club

2/10 Terrible

edvin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not only was bad and we found bugs all over but even after arriving the first night @ 1 am we barely slept there overnight and we left early morning skipping the second day as we had to go to another place to be safe this is horrible. On top of everything we reached out and they never got back to us with any refunds or anything. We will contact the credit card company. Incredible how this could happen in 2023.
Stayed 2 nights in Aug 2023
Response from JK on 9 Sept 2023
Hello Edvin,We appreciate hearing from you and we're sorry to learn your stay wasn't fully enjoyed.While it's unclear if your unit is one that's managed by our resort team, we'd like to learn more about your experience and apologize more personally as well. Please reach out by e-mail to our Director of Operations, Haley Hall at hhall@reunion resort.com. We hope to be in touch with you in the days ahead.Best regards,The team at Reunion Resort & Golf Club

10/10 Excellent

Vladimir, Seymour

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was one of the best vacation for my family in this beautiful resort. I highly recommend all people to visit this resort and get a fantastic vacation
Stayed 5 nights in Aug 2023
Response from Guest Services Team on 20 Aug 2023
Hello Vladimir,Thanks for staying with us and sharing your perfect score. We're always eager to welcome returning guests to sample more of our endless resort amenities and we hope we can count you as a member of the family for years to come.Warm wishes,The team at Reunion Resort & Golf Club

8/10 Good

Lydia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is nice and clean. Restaurants were awesome. Golf course in good condition.
Stayed 3 nights in Aug 2023
Response from Guest Services on 10 Aug 2023
Hi Lydia, We're glad you were impressed with the resort and appreciate your high marks. We trust your accommodations were well prepared and offered a relaxing respite after a day of activities and Florida sunshine. We would be delighted to welcome you back and hope we see you soon.Best regards, The team at Reunion Resort & Golf Club

10/10 Excellent

Christalene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023
Response from Guest Services on 10 Aug 2023
Hello Christalene, We're glad you were impressed with the resort and appreciate your high marks. Thank you for giving us perfect score! We trust your accommodations were well prepared and offered a relaxing respite after a day of activities and Florida sunshine. We would be delighted to welcome you back and hope we see you soon.Best regards,The team at Reunion Resort & Golf Club

6/10 Okay

John

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We've stayed at the property a few times and while it's nice, it is definitely showing its age. There's a lot of rust on the stairs from the rain and they're starting to come apart. My young kids tripped on multiple occasions on the seams that were cracked. While clean, the beds were separated from the frames, the sliding back door didn't lock properly, etc. I know it'll be expensive, but I think it might be time to put in new carpet/upholstery. It's definitely showing its age.
Stayed 3 nights in Aug 2023
Response from Reunion Resort on 8 Aug 2023
Thank you for choosing Reunion Resort for your recent time in Orlando and sharing your comments with us.We apologize that the experience left such a blemish on your stay. Be assured we will share your feedback with the leadership.We do hope you otherwise enjoyed the resort and we can regain your confidence on a future visit.Sincerely,Your friends at Reunion Resort & Golf Club

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Family atmosphere
Stayed 2 nights in Aug 2023
Response from Guest Services Team on 4 Aug 2023
Good Afternoon Mr. Barry!We are thrilled to hear you and your family enjoyed your stay at Reunion Resort. Looking forward to welcoming you back in the near future. We thank you so much for choosing us as your vacation destination!

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 3 nights in Jul 2023
Response from JK on 1 Aug 2023
Hi Ashley,Many thanks for joining us and extending your perfect score.We hope you enjoyed each and every moment of your getaway and hope to welcome you again.All our best,The team at Reunion Resort & Golf Club

10/10 Excellent

Reima

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from JK on 18 Jul 2023
Hi Reima,Our thanks for visiting and awarding us your perfect score. Please make plans to come back for more sunshine and relaxation here at Reunion.All the best,The team at Reunion Resort & Golf Club

8/10 Good

ROWENA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Villas in need of updating, but spotless and spacious so was a very comfortable stay.
Stayed 5 nights in Jul 2023
Response from Reunion Resort on 17 Jul 2023
Thank you for choosing Reunion Resort for your recent visit to Orlando. We are glad to hear cleanliness of our units impressed you. Your feedback regarding the conditions of the villas will be passed onto our higher management. We look forward to welcoming you back in the near future.

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Villa was great! Enough room for everyone and easy to get to. The one thing I don’t like was the “surprise” parking fee per night and also that every amenity aside from the pools was extra. Most resorts I’ve been to, things like putt putt and bikes were included. Check in staff was great! Very pleasant and quick!
Stayed 2 nights in Jul 2023
Response from JK on 12 Jul 2023
Hi Valerie,Thanks for joining us and sharing your comments with our team.We're glad you were greeted warmly and found your accommodations just right for everyone to settle in and unwind. We do apologize that our fee structure wasn't clearly outlined at the time of your booking.It would be our pleasure to welcome you again.Warm regards,Your friends at Reunion Resort & Golf Club

10/10 Excellent

Clevil

Stayed 2 nights in Jul 2023
Response from JK on 1 Aug 2023
Hello Clevil,Thanks for staying with us and sharing your perfect score.We're always eager to welcome returning guests to sample more of our endless resort amenities and we hope we can count you as a member of the family for years to come.Warm wishes,The team at Reunion Resort & Golf Club

6/10 Okay

Dena

Images on the pool at the Eleven gives the appearance that the pool is larger than it is. You also have to pay for mini golf on property.
Stayed 6 nights in Jul 2023
Response from JK on 10 Jul 2023
Hello Dena,Thanks for joining us to enjoy a summer getaway at the resort.We hope you found all the activities and amenities for a complete vacation and your accommodations allowed you to relax and unwind.We'd love to have you back.Warm regards,The team at Reunion Resort & Golf Club

4/10 Poor

Karim

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this place. They need to have someone come in and clean every day. We didn’t have anyone come to clean the rooms at all during the stay. Unacceptable!!! They charge way too much for resort fees and parking. We won't be back!!
Stayed 5 nights in Jun 2023
Response from JK on 8 Jun 2023
Hello Karim,We're appreciative for the opportunity to welcome you.It's disappointing to see that your stay wasn't all you expected. Please know that daily service is available, though it does require separate fees.We hope you'll reconsider and allow us an opportunity to regain your confidence.Best regards,The team at Reunion Resort & Golf Club

2/10 Terrible

Maureen

Stayed 2 nights in Jun 2023
Response from JK on 26 Jun 2023
Hi Maureen,We're sorry your stay left you disappointed. If you'd like to share some details, please be in touch.Regards,The team at Reunion Resort & Golf Club.

6/10 Okay

Shefki

Travelled with family
Stayed 7 nights in Apr 2023
Response from Tmatson on 1 May 2023
Greetings Shefki, thank you for choosing the Reunion Resort for your vacation. Please let us know if we can assist any further.

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Response from Hotel Management on 20 Apr 2023
Hello Mr. Jackson, Thank you for joining us and awarding your perfect score. We are glad you enjoyed the variety of our 7 community pools and we hope you made a visit to our Water Park as well. We look forward to welcoming you again soon. Our best wishes,The team At Reunion Resort & Golf Club

8/10 Good

Kelly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our Villa was very clear and spacious. It was well equipped. Our living room TV had a blue tint, but we didn’t complain. The staff was super friendly. I wish there was more information about their amenities and restaurants at check in. I think we would have taken advantage of more if we knew everything there was to offer.
Stayed 4 nights in Apr 2023
Response from Hotel Management on 15 Apr 2023
We are so happy you enjoyed your stay with us at Reunion! With our spacious accommodations and an array of amenities, it's hard not to love Reunion as much as we do! We will share your feedback with our front desk staff. We cannot wait to have you return back again soon!

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Guest Services on 14 May 2023
Hi Jessica, We're glad you were impressed with the resort and appreciate your high marks. We trust your accommodations were well prepared and offered a relaxing respite after a day of activities and Florida sunshine. We would be delighted to welcome you back and hope we see you soon.Best regards,The team at Reunion Resort & Golf Club

10/10 Excellent

Pelayo

Travelled with family
Liked: Amenities, property conditions & facilities
Enjoyed the stay. I would do it again.
Stayed 5 nights in Apr 2023
Response from Tmatson on 12 Apr 2023
Greetings, We are thrilled to hear you and your family enjoyed your stay at Reunion Resort. Looking forward to welcoming you back in the near future.

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unit was so dirty, carpets dirty, kitchen dirty, old appliances, smoke detector with no battery making an annoying sound every 30 seconds, property far from attractions, horrible view to the highway. Website pictures are totally different from reality.
Stayed 7 nights in Apr 2023
Response from Omaira Cintron on 9 Apr 2023
It was wonderful speaking with you earlier Mr.Amozurrutia. Our teams are being notified with your concerns; they will be looking into the details. Once again please except our sincere apologies. Our resort does not provide daily cleaning services to the villas. This services has to be requested and it has a fee. If you have any issues in the future, please give us a call right away for us to address them. This would give us an opportunity to fix the issues once you report them. We hope that this doesn't change your view on us. We hope you have a wonderful rest of your day!

8/10 Good

Lorien

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice. Toilet was clogged upon arrival and kitchen outlets didn’t work. All was repaired but toilet paper never replenished. Everything else was good.
Stayed 3 nights in Apr 2023
Response from JK on 10 Apr 2023
Hello Lorien,Our thanks for your high marks and thoughtful comments.We're delighted that our colleagues offered the hospitality and gracious service we strive for and made you feel welcome. It's always frustrating to find something in need of repair but we're gratified that your concerns were quickly addressed.It would be our pleasure to welcome you again soon.Warm regards The team at Reunion Resort & Golf Club

10/10 Excellent

Soledad

Travelled with family
Liked: Cleanliness, room comfort
I like that it was very comfortable and clean I would recommend this property and the water park it very nice toowe had a lots of fun
Stayed 5 nights in Apr 2023
Response from Tugce on 7 Apr 2023
Greetings Soledad, It is wonderful to hear you enjoyed your stay with us. We look forward to welcome you back in the near future

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness
Great off-site property for families visiting Disney.
Stayed 2 nights in Mar 2023
Response from JK on 3 Apr 2023
Hello Mike,Our thanks for joining us and recognizing the resort with a perfect score.As you noted, Reunion offers 2,300 acres of family-friendly activities, from seven pools, our five-acre water park, and 54 holes of world-class golf. And, it's all just minutes from the Disney gates.We hope you have found your go-to resort for your next family getaway.All the best,The team at Reunion Resort & Golf Club

10/10 Excellent

charles r

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
we loved the course and staff
Stayed 3 nights in Mar 2023
Response from JK on 21 Mar 2023
Hi charles r,We are thrilled to earn your perfect score and delighted you enjoyed the best golf in Orlando.We trust you were challenged by the layouts of the three courses, with the variety of elevations and contours that you won't find anywhere else. We're also proud to be home to the Golfzon Leadbetter Golf Academy. If your game needs a tune-up, we hope to see you soon.All the best,Your friends at Reunion Resort & Golf Club

6/10 Okay

marcey

Outdated, not a lot of seating near pool area..
Stayed 1 night in Mar 2023
Response from JK on 15 Mar 2023
Hello Marcey,Thanks for joining us for your getaway. We hope you enjoyed the Florida sun and the chance to relax and unwind.We're sorry that your accommodations weren't as expected, though we hope you enjoyed the spacious interiors allowing everyone to settle in comfortably. Regarding your comment about pool seating, please know that all of our seven community pools are available to our guests. While our main pool complex may reach capacity, you can usually enjoy lounging at one of the smaller pool venues.We hope you enjoyed the resort amenities and easy access to the nearby theme parks. It would be our pleasure to welcome you again.All the best,The team at Reunion Resort & Golf Club

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from JK on 30 Mar 2023
Hello Edward,It's our pleasure to have you join us for some time in the sun and we're grateful to earn your perfect score.We hope your found your way to a few of the seven resort pools and the water park or took on the challenging golf courses from the trio of Palmer, Watson, and Nicklaus. Whatever your interests may be, there's something for everyone across our 2,300 acres.It would be a delight to welcome you back soon.Our very best wishes,Your friends at Reunion Resort & Golf Club

4/10 Poor

Maria, Delray Beach

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The unit we stayed in was not maintained as the others I have stayed in through the years.Broken cabinet, broken bathroom tile, small living room, broken dryer, outside hot tub not working.Furniture in hallways and unit looked very used.
Stayed 2 nights in Jan 2023
Response from JK on 2 Feb 2023
Hello Maria,We hope you enjoyed your time in Orlando and thank you for sharing your feedback.We're sorry your accommodations were not all you expected. As you may know, our villas and homes are individually owned and, in some cases, managed by a third party. We want every resort guest to fully enjoy their vacations and we will share your comments with our partners.We trust you otherwise enjoyed the amenities, dining, and recreation choices available across our 2300 acres and hope to see you again soon.All the bestYour friends at Reunion Resort & Golf Club

2/10 Terrible

Pervaiz

Stayed 3 nights in Jan 2023
Response from JK on 6 Nov 2023
Hello Pervaiz,We're sorry to note that your stay wasn't all you expected. Please be in touch if we can ask you to provide more details so we might better serve you next time.Many thanksThe team at Reunion Resort & Golf Club

6/10 Okay

David

Travelled with family
Disliked: Amenities
We've stayed at this property 3 times. This was our first visit since the pandemic. We absolutely loved it the first 2 times we stayed. And this visit was good, but not great like the last 2 visits. We were greeted at check-in with a nice bottle of wine. But the room was showing its age with little things in the room being problematic. The electrical outlets in the room didn't work well and pushed the electrical plugs out. There were loud sounds coming from the plumbing that were loud enough to wake you up in the night from a light sleep. The water pressure was also very low (water was shut off 1 day) and the refrigerator needed maintenance and was extremely loud as well. Also, the resort fee is significant, but the amenities were very limited. We wanted to play mini-golf and were led to believe at check-in that they were included in the resort fee, but when we went to play mini-golf we were informed that it is $14 / person (even for guests with wristbands). The pool on the 11th floor, that was previously open to hotel guests is now only open to club members and the pool that is heated was very mirky and dirty. Also, guests are not provided with towels. We stayed over New Year's Eve and the hotel had a nice party. We did not attend and it was very loud, with fireworks being shot off like cannons at midnight. The housekeeping and door services were excellent. Overall, still an excellent property. Just showing its age and could use some maintenance.
Response from JK on 10 Jan 2023
Hello David,Thanks for starting the New Year with a visit to Reunion. We hope you and yours had a chance to relax and unwind while celebrating the holiday together.Our housekeeping team will be delighted to know that you found your villa well-prepared upon your arrival and throughout your stay and we also appreciate hearing that the service at the front drive was always courteous and professional. Thank you for recognizing our hard-working colleagues.We do note the comments about your villa and we apologize that you were disappointed.David, we are always excited to welcome returning guests and we thank you for making the resort your preferred getaway here in Orlando. We would be delighted to welcome you back soon. Happy New Year.Your friends at Reunion Resort & Golf Club

10/10 Excellent

Annie-Claude, Quebec

Travelled with family
Liked: Cleanliness, amenities
Very clean, with excellent service. Better than we expected, large rooms that fit the needs of the entire family. Golf course, pickle ball court, and miniputt on site was very convenient. Will come back!
Response from JK on 9 Jan 2023
Hello Annie Claude,Thanks for joining us and awarding us a perfect score and a promise to return. We couldn't ask for a better compliment and we are delighted your family enjoyed the resort to the fullest.Reunion does indeed have something for everyone and we hope you made it to one of our 7 community pools and perhaps the water park as well. We will be sure to share your kind words with the housekeeping team and we're glad your villa was just right for everyone to be comfortable.We will look forward to seeing you back with us again soon.All the bestYour friends at Reunion Resort & Golf Club

8/10 Good

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Solid B
Response from JK on 9 Jan 2023
Hi Christopher,We're glad you were impressed with the resort and appreciate your high marks. We trust your accommodations were well prepared and offered a relaxing respite after a day of activities and Florida sunshine.We would be delighted to welcome you back and hope we see you soon.Best regards,The team at Reunion Resort & Golf Club

2/10 Terrible

guillermo

Stayed 1 night in Jan 2023
Response from JK on 9 Jan 2023
Hi Guillermo,Thanks for joining us for your getaway to Orlando. We hope you found plenty to see and do across the resort and the many nearby attractions that make Orlando such a popular vacation destination.We hope you will return soon.Best wishes,The team at Reunion Resort & Golf Club

10/10 Excellent

Yorleny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice
Response from JK on 9 Jan 2023
Hi Yorleny,We thank you for making Reunion your resort of choice and we're grateful to earn a perfect score. Our 2300 acres of golf, children's activities, pools, and a water park are unique in Orlando, and we hope you fully enjoyed your time with us.A warm welcome awaits when we see you again.Our best regards,Your friends at Reunion Resort & Golf Club

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very clean. Staff was helpful and friendly. Will stay there again!
Response from JK on 6 Jan 2023
Hello Justin,Thanks for joining us and sharing your perfect score with our leadership team. We always appreciate hearing that our colleagues provided a warm welcome and outstanding service that left a fine impression on you and yours.Knowing you will be back for another Reunion vacation is the ultimate compliment and we look forward to seeing you soon.All the best,The team at Reunion Resort & Golf Club

10/10 Excellent

SHANE

Stayed 5 nights in Dec 2022
Response from JK on 5 Jan 2023
Hi Shane,We trust you enjoyed your getaway to the resort and we thank you for your perfect score. A warm welcome awaits when your travels bring you back to Orlando for your next getaway. We hope to see you soon.Best wishes,The team at Reunion Resort & Golf Club

8/10 Good

Kelli

Response from JK on 7 Mar 2023
Hi Kelli,Thanks for joining us for some downtime at Reunion. We hope the resort offered everything you hoped for and more.We would love to see you back with us the next time your travel plans bring you to Orlando.All the bestThe team at Reunion Resort & Golf Club

6/10 Okay

Lindsay

Travelled with family
Needs Updating
We have been coming to this property for 8 years, and have mixed feelings. They have done a good job upkeeping the outside, but the inside of the units have not been updated, even if you choose the "premium" option. This trip the first room they gave us was on the 4th floor, but the elevator was broken so we had to go drive back to reception and get a new assignment. Second room was on the first floor, in ok condition, but it turned out to have mice. We saw both the mice and the droppings. I reported it to the manager and they promptly moved us to a newly renovated room in a different building. I have to say that everyone we spoke with who works there was lovely and helpful, but the actual property is not being well maintained and needs to be updated.
Stayed 6 nights in Dec 2022
Response from JK on 29 Dec 2022
Hello Lindsay,Thank you for making Reunion your vacation getaway for the eighth year in a row. We are always delighted to welcome back families and groups that find the resort the perfect getaway year after year.We're sorry that your accommodations were not as expected upon your arrival and apologize for the inconvenience. We are pleased that our team was able to quickly remedy the issue and get you settled in your villa so you could relax and unwind.We appreciate your kind words for our colleagues across the resort and to know they made you feel welcome and well cared for throughout your visit. Thank you for joining us and we look forward to welcoming you once again next year.Our best regards,Your friends at Reunion Resort & Golf Club

10/10 Excellent

Damion Keith

Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Would stay again.
Stayed 3 nights in Dec 2022
Response from JK on 27 Dec 2022
Hi Damion Keith,Thank you for joining us and sharing your perfect score with our team. We are delighted the resort was your ideal getaway and trust you enjoyed all of our recreation and dining options.Hearing you would join us again is the ultimate compliment and we look forward to extending a warm Reunion welcome.All the best,Your friends at Reunion Resort and Golf Club