Ratings based on 1,251 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
79% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Never stayed there one night

Posted 23-Nov-2015
This is not a reflection on the entire property that I know of I do not want to bash the entire complex but do not rent, 140 Napoli Dr. We immediately checked out, after seeing the condo. The old carpet had stains clearly visible in the unit. The furniture was old and worn. In the year 2015 who still uses tube TV’s? This 4 br unit only had two tv's in the entire condo, a 13 inch tube tv in the master, and the remote did not even have batteries in them, and a 19 inch tube tv in the den. The 3 other br did not have a tv in them at all. I invited family members to stay with me and I called them before they arrived and told them not to come. So now I have to scamble and find somewhere else to accomadate my guest. Thankfully I was able to find another property about 5 miles away on the internet. Needless to say we ask for a refund. Still waiting. Oh yeah, I do have pics to back me up. I do want to say the checkin staff was really nice.
4 out of 5
for Families
by A verified traveller from Illinois


Posted 22-Nov-2015
Pros: the pool and how roomy it was
Cons: returning deposit. mattress comfort
Location: this is an up and coming area so there is really absolutely nothing to do unless you drive a few miles which in this area takes almost 20 min.
We stayed here after a wedding in Jacksonville so we could go to Disney with our family that was all there. The resort was overall really nice but the beds were very uncomfortable. After our stay is where our problems occur. we were told our deposit would be refunded in 3-5 days. We checked out Monday Nov 16 and it is now the 22nd and we have yet to receive it. I have since tried to call the resort several times only for the phone to be answered without a hello thank you for calling but to be picked up and then placed on a desk where i could hear other conversations taking place. It was also answered and then hung up or just not answered at all.
1 out of 5
by A verified traveller

Too far from reception and the amenities.

Posted 22-Nov-2015
Was put in a 3 bed town house, down a dark road about half a mile from the reception area. Was dark and quite scary. Would not recommend
2 out of 5
by A verified traveller from TCI

The quality has dropped dramatically

Posted 11-Nov-2015
Pros: Clean apartment. Trolley to use for the little kids at disney
Cons: Everything could be improved
Location: Great location
I have been there years ago and it was great. Currently: the bath was not working properly, toilette and shower, the mattresses were in terrible conditions and super unconfortable, not enough cups and plates for everyone, very old towels, the card sto open the gates dont work everyday and waste of time to recharge them at the front desk. Good points: the washing machine and dryer & staff at front desk.
4 out of 5
for Everyone
by A verified traveller from fort myers

Nice report for a large group

Posted 26-Oct-2015
Great resort stayed here with 5 others and it was great! Had wifi, 2.5 baths, 3 bedrooms, full kitchen! It was nice! Would I stay here again? Yes!
3 out of 5
by A verified traveller from Florida


Posted 25-Oct-2015
Room in need of refurbishment. Carpets were filthy. Ants in all rooms. I know the hotel charges a "cleaning fee", but they didn't clean well. Food still on carpets. Light falling out of socket in bathroom. 1 positive, kids loved the pool.
3 out of 5
for Everyone
by A verified traveller from Kirkcaldy

Pool area still a highlight

Posted 23-Oct-2015
Great pool area but too many staff rather surly and unwelcoming. Place seems to have gone rule crazy. Dennis in the bar was the main exception - a lovely friendly man Our house was fine but nothing special. Overall quite disappointing after a wonderful visit four years earlier.
4 out of 5
for Everyone
by A verified traveller from lake worth, fl

Overall decent for the price

Posted 19-Oct-2015
The resort itself is nice... However the carpets in the home we stayed in looked as if they hadn't been washed in months. The hand rails going up the stairs were sticky. And the comforters were worn and appeared dirty. Overall, it was a spacious townhouse and the staff was nice, but some more effort should go into cleaning and comfort.
3 out of 5
for Everyone
by A verified traveller

Posted 18-Oct-2015
Godt og møbleret hus. Dårlige madrasser. Godt poolområde. Mange m2 til pengene
3 out of 5
by A verified traveller from Langenfeld/Rhld.

In die Jahre gekommendes Resort

Posted 17-Oct-2015
Pros: Pool
Cons: Im Katalog darauf hinweisen, daß zu allen Aktivitäten der Weg sehr, sehr weit ist. Auch für USA-Verhältnisse.
Location: In Davenport. Zu weit ausserhalb von Orlando. Unternehmung in Hotelnähe? Nichts!
Wir waren vom 05.10. - 15.10.2015 mit 7 Personen (4 Erwachsene und 3 KInder) in diesem Resort. Das gemietet Stadthaus ist großzügig und verfügt eigentlich über alle Annehmlichkeiten. Aber alles ist in die Jahre gekommen und sämtliche Küchengegenstände bedurften einer ausgiebigen Reinigung vor Benutzung! Solche Pfannen und Töpfe würden bei uns schon lange im Müll landen! Außerdem mußte der Hausservice einen verstopften Badewannenabfluß reinigen und den Zerkleinerer in der Küche in Gang setzen. Die Klimaanlage machte einen Höllenlärm, so daß an schlafen in der ersten Nacht nicht zu denken war. Alles wurde jedoch schnell erledigt. Die Poollandschaft stimmt einen jedoch wieder friedlich und ist für Kinder ganz toll! Wir sind eigentlich nach um Orlando geflogen um die diversen Parks zu besuchen und hatten, was auch zu empfehlen ist, alle Tickets schon gekauft. Wir waren uns jedoch nicht darüber im klaren, daß wir so viel Zeit und Nerven (Staus) für die Fahten dorthin brauchen. Beim nächten Mal werden wir ein näher gelegenes Objekt buchen.