Ratings based on 1,494 Verified Reviews

3.7 out of 5
73% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice Hotel

Posted 29-Jan-2017
The apartments are spacious and comfortable. The pool is wonderful and clean. The staff is attentive. The only thing that bothered us was the bed sheets, they are old and uncomfortable, the pillows are extremely thin and the duvets are so old that they are ripped at the ends.
3out of 5
Recommended
for Everyone
by A verified traveller

Ok stay very spacious

Posted 09-Jan-2017
It was a great location but bathrooms were not clean and rugs were very dirty and worn.
2out of 5
by A verified traveller from New Jersey

Dirty and old townhouses

Posted 05-Jan-2017
The resort consist of independently owned Houses. For my bad luck, I was assigned to a terrible unit, old and dirty carpeting, ripped furniture, old and stained sofas, not kitchen accessories to cook. Old bedware and not enough sheets and blankets. The pool area is nice but too small.. you have to buy your own floating device to use the lazy river,. Not activities in the resort, access to the bar and restaurant is locked so you have to go around the complex to get food.. not convinient at all. Expensive cleaning fees...Never again
2out of 5
by A verified traveller

Rip in couches shades are broken

Posted 28-Dec-2016
House had bare necessities. I THOUGHT it would have at least all kitchen utensils but no. Not even a pot holder to take stuff out of the stove. Couldn't open patio door, shades broken couldn't open them and a rip in couch cushion. Was t happy with the place
5out of 5
Recommended
for Families
by A verified traveller

Nice location, Close to Orlando.

Posted 20-Dec-2016
Pros: location. Customer service.
Location: Seaworld. Busch Gardens. Disney World.
Very nice, Clean and Quiet hotel. Excellent customer service. Pool and fitness room super nice.
3out of 5
Recommended
for Everyone
by A verified traveller

Nice resort, not the greatest room.

Posted 13-Dec-2016
Pros: Pool area
Cons: As mentioned in my experience
Location: We drove to Disney each day (25 minutes)
We rented a 4 bedroom villa for 2 nights while going to Disney. The kids loved the pool area and the service around the bar area was good. The resort itself as a whole is nice. The room looked nice at first glance but certainly had it's issues. Cabinets are all water stained, scuffed up walls from chairs, safe did not work, shower in one bedroom would only allow for a very cold shower, shower in other room would not drain. Main room couch was nearly broke and would not stay folded in. No simple amenities can be found. Had to go get our own soap, shampoo, coffee, coffee filters, salt, cups, etc. I'm sure we would have found more stuff but we were really only there a few hours each day and to sleep.
1out of 5
by A verified traveller

Posted 28-Nov-2016 on Hotels
the worst place I have ever stayed in
1out of 5
by A verified traveller

Do not book it.. disaster..

Posted 27-Nov-2016 on Hotels
It was the worst stay ever. There were no toilet papers and no soaps in the Townhome. When called and asked the front desk, he said he cannot do anything until next morning. Had to call Hotels.com where I booked the room from, he talked to them and got the same reply that no one is available until next morning. Wifi will not work either.
1out of 5
by A verified traveller

The worst place ever

Posted 27-Nov-2016 on Hotels
It was the worst stay ever there was feces on the toilets, dirty carpet, dirty sheets and comforter. No wifi managment acted like they fake cared about our concerns maintence came did nothing left promised to come bacm never did. Do not stay here the pics look nice but it is a disaster not to mention theu nickel and dime you for everything no toilet paper
5out of 5
Recommended
for Everyone
by A verified traveller from PR

Nice hotel, comfortable

Posted 26-Nov-2016 on Orbitz
The rooms are comfortable, clean. Nice location. The check in is not flexible,the pool is nice.