Everything looked great until nighttime.
The check in was great and the room looked nice. When we got in the room Apollo 13 and moved our stuff in we saw one roach running under the fridge. I didn't think anything of it because the door was open and it was Florida. Then we went to Halloween Horror nights later and came back. When we opened the door we were greeted with roaches running around the kitchen, bathroom, living room area. We killed at least 8 roaches in 10 mins. These were the smaller roaches and not one that happen the come in when the door is opened. More kept coming out from the cabinets and from under the sofa. We called the front desk and they apologized and told us they would send pest control in the morning, but I asked for another room. We get another room, Gemini 11 and we made sure to check for roaches with the employee. We didn't find anything until 10 minutes after he left. We began seeing ants in one corner near the air conditioner. Then we saw ants crawling all over one of the dinning room chairs. I went to the front office and demanded my money back. It is now after 2 AM and I go to the offer and demand my money back. The person on duty said they didn't have the power to do anything so I demanded the contact info for someone that did. I contacted the GM at 2:30 AM and he apologized and he refunded us the money. I checked out that same night and went to another hotel. This may have been a bad luck experience because the property seemed nice, but I won't be staying here again.
Comment from Hotel Management
27-Sep-2015 by Orbit One Vacation Villas, Hotel Management
At the Orbit One Vacation Villas, we have an ongoing commitment to making improvements in the accommodations and services for our guests. We appreciate your feedback and patience with us as we continue on that commitment. Additionally, we appreciate your willingness to accept a refund.