Don't book this hotel !
1.) the bed linen were not changed from previous guests! And that was the most frustrating part about this hotel. When I called the reception informing them about this, they told me that I had the washer and dryer in my room, and I could wash the bed clothes if I want.
2.) they charge $100 for cleaning, and the room is not clean. Also, this fee is kind of 'hidden' - you don't simply see it when you book the hotel. You need to find it somewhere in the terms and conditions.
3.) same with $35 - they charge the deposit just to charge this deposit. And it's not refundable.
Overall- do not book this hotel! With the dirty bed clothes it's my worst experience I've ever had staying in the hotels. $100 cleaning fee makes it even worse.
Comment from Hotel Management
17-Oct-2016 by The Team @ Magical Memories, Hotel Management
Thank you for your feedback Anna. Magical Memories strives to provide all of our guests with an enjoyable stay in the properties we manage. The cleanliness of the sheets is not the normal level or our service. In regards to the fees that are charged upon check in. All fees are presented on our partner websites at the time of booking and always stated in the proper areas determined by the site itself. We do hope to see you in the future and allow us to ensure you receive the level of service you expect.