Ratings based on 3,307 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
76% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from CDMX

Todo lo que necesitas esta aquí

Posted 19-Sep-2016
Pros: La amplitud de las habitaciones y el silencio
Cons: Los horarios para hacer el check in, se pierde valioso tiempo al dia siguiente para hacer el check in
Location: Hay todo, todo, todo, todo
Realmente haces que tus vacaciones o viaje de negocio sea una memoria mágica, lugar seguro, tranquilo, convives con tus amigos y tus seres queridos todo el tiempo, es muy divertido vivir juntos las experiencias del viaje al 100%
3out of 5
by A verified traveller

agradavel e bom custo beneficio

Posted 19-Sep-2016
Pros: o fato de ter cozinha no apto e mais espaço dentro dos quartos
Location: bem localizado perto das atrações
Hotel condomímo com um bom custo benefício. Ficamos bem instalados e acomodados. Valeu o quanto pagamos
2out of 5
by A verified traveller

Bad bed and non refundable deposit

Posted 14-Sep-2016
To expensive for very bad bed, and charge 95 dollars for cleaning service detail the clean service it is not ever day it is when you live And I need to throw the garbage this is ridiculous Sry And have 35 dollars deposit fee if you break things. When I gonna ask were my money he say is not refundable And charge 15% over 95 dollars and 35 dollars total I need to pay more for nothing it is $147 And one more thing the check in it is until 8pm I get there 7:10pm and don't have nobody. Only one number in the door, and I call and answer one lady .I gonna give the number for the save and there gonna have your keys and a map to you get in your condo really cmon And the lady say I need to pass tomorrow and the office to do my check in If I have somebody today I don't need pass tomorrow. But next day the phone ring 8am sharp and one guy say only to remember you need to do the check in and I say cmon it is 8am and I am in vacation.Can be a little late For this reason I don't gonna stay anymore in this hotel. Have lots of good hotels in Orlando And chipper!!!
Comment from Hotel Management
18-Sep-2016 by The Team @ Magical Memories, Hotel Management
Thank you for your feedback. The Departure Clean and Damage waiver is stated in your confirmation when you made your reservation. Check in is any time after 4pm and we provide a lock box for check in if you arrive when the office has closed. It is required to register at the office the next morning, I will note that you would have liked a later call as a reminder to register and pay any balances due. Again thank you for your feedback
4out of 5
by A verified traveller

Posted 10-Sep-2016
Great apartment very clean, easy acces . Nice pool. Really quiet.
Comment from Hotel Management
18-Sep-2016 by The Team @ Magical Memories, Hotel Management
Thank you very much for your feedback, we hope to see you again in the future.
1out of 5
by A verified traveller from connecticut

Never book with memorial villas, horrible

Posted 29-Aug-2016
We are so des appointment with Expedia, we booked one hotel in memorial villas which the pictures was so nice and everything looks beautiful and when we gets the hotel everything was duty, with molds and spiderweb, they charged $135 for cleaning what cleaning? Never book in memorial villas you don't know the place since you gets there!! We called the police because we tried to change the hotel and waist 2 days talking with Expedia because the memorial villas told us if you booked with Expedia they have to give your money back then after the police show up the hotel pay us back for 4 nights we have paid for 8 nights! What a vacation? I can tell you guys more and more about what's happened with us in the pool!
Comment from Hotel Management
18-Sep-2016 by The Team @ Magical Memories, Hotel Management
Thank you for your feedback. There is a $35.00 Damage Waiver and a $95.00 Departure Clean plus FL Lodging Tax of 13% which is stated n your confirmation when booking on Expedia for Magical memories.
2out of 5
by A verified traveller from New york,NY

Close to everything but room need to be updated .

Posted 29-Aug-2016
Pros: The front desk building is updated and staff is every informative .
Cons: The Manager needs to check the rooms before guest check in the rooms.
Location: Location is great you have most of name restaurants you also have fun spot for kids and adults .
There were roaches in the premises hair on towels also they was stain on the comforters . I know it's not the housekeeping staff idea of guess putting thermostat in 80.putting dishes in dishwasher also they want us to watch a place to to make it easy for the company not for housekeeper.
Comment from Hotel Management
18-Sep-2016 by The Team @ Magical Memories, Hotel Management
Thank you for your feedback. This is not the normal standard for our properties on check in and we hope you come back and stay with Magical Memories again in the future.
5out of 5
by A verified traveller from Phoenix AZ

Nice place to come to and relax after a full day

Posted 29-Aug-2016
Great place to come to and relax after a full day of fun at the parks. Very center to shopping stores, restaurants and the parks.
Comment from Hotel Management
30-Aug-2016 by The Team @ Magical Memories, Hotel Management
Jose we are so pleased you enjoyed your stay. Our team works very hard at making your stay here in Central Florida a Memorable one!! We hope to see you again in the near future.
5out of 5
by A verified traveller

felt like home

Posted 25-Aug-2016
Amazing location Just minutes away from every tourist destination Orlando has to offer. Clean, comfortable, well stocked. Would highly encourage anyone to go!
Comment from Hotel Management
25-Aug-2016 by The Team @ Magical Memories, Hotel Management
Thank you so much for your feedback. Our team works very hard to provide the best experience possible. We hope to see you again soon!
4out of 5
by A verified traveller from Leonding Austria

US Haus

Posted 21-Aug-2016
Pros: Lage, Zimmer, Raumangebot
Cons: die Reinigungskosten in den Angebortspreis miteinrechnen
Location: nähe 192 - Disney Parks, nicht weit zum Factory Outlet
Die US-Villas liegen optimal damit man eigentlich rasch zu Disney, Factory Outlet oder auf den Highway 4 (Hauptroute) gelangt. Walmat zum Einkaufen in der Nähe. Zimmer sind groß angelegt. 2 Bäder. Clubhaus mit Fitnessgeräten und Pool. Die gesamte Anlage ist sehr sehr sauber und ordentlich gepfelgt. Leider ist das Vermietungspersonal bei Problemen nicht gerade hilfreich. Aufpassen auf die zusätzlichen Kosten wie Reinigung !!!! - erhöht den Preis deutlich
Comment from Hotel Management
24-Aug-2016 by The Team at Magical Memories, Hotel Management
Danke für Ihre Rückmeldung. Wir arbeiten sehr hart um Ihren Aufenthalt hier in Florida , um sicherzustellen, ist ein guter. In Bezug auf die zusätzlichen Gebühren wie Reinigung , sollte es auf Ihrer Bestätigung festgestellt wurden , wenn Sie die Buchung über die Endreinigung gemacht . Nochmals vielen Dank für mit Magical Memories bleiben und wir hoffen, Sie wieder zu sehen!
5out of 5
by A verified traveller

Wonderful hotel for family

Posted 20-Aug-2016
Was really good place for family and every one like to have a perfect vacation
Comment from Hotel Management
22-Aug-2016 by The Team @ Magical Memories, Hotel Management
Thank you for your feedback, we hope to see you again in the future!