Great Property but sofas and bed not comfortable
My overall experience was good but sofas and bed were very terrible could not sit on it without getting sucked in, had a back ache, even worst was bed not comfortable at all could not sleep at night had back pain had to sleep on the floor to get some sleep.
What i loved was the cleanliness of the property, good security, good pool, gymn, outdoor playing facilities, the staff was very nice except the person who takes emergency calls was rude, i understand my question was not emergency related but you can nicely decline my request.
I will rent from them again but good assurances need to me made that they have good sofa and mattresses.
Comment from Hotel Management
22-Aug-2016 by The Team @ Magical Memories, Hotel Management
Thank you for your feedback. We have noted the condition of the sofas and the bed and will contact the owner of the property and request some attention to those items. We are happy to hear you will be coming back to stay with Magical Memories in the future!