Lobby sitting area

Reviews of Magic Moment Resort and Kids Club

4 out of 5
Magic Moment Resort and Kids Club
5200 West Irlo Bronson Memorial Highway, Kissimmee, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 709 reviews" "
Rating 8 - Good. 138 out of 709 reviews" "
Rating 6 - Okay. 87 out of 709 reviews" "
Rating 4 - Poor. 57 out of 709 reviews" "
Rating 2 - Terrible. 61 out of 709 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Luz

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Clean. Is the only thing I can say about it. Facilities are really old, bathroom doesn’t have ventilation and extractor sounds like a 1950 train.
Stayed 3 nights in Mar 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty.. mold smell..no change of towels..no making up of room.. one toilet paper roll had to go searching for someone to help because we called 3 times and no one came!
Stayed 3 nights in Mar 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Was very nice and a good breafast… mattress could use an update
Stayed 7 nights in Mar 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Trisha

Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

6/10 Okay

Truc

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room too noisy, bathroom fan & light in 1 light switch. Strong smell of floor cleaning product. Charge $17 for breakfast for 1 guest.... way toooo expensive.
Stayed 3 nights in Mar 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

6/10 Okay

Adenilton

Breakfast is horrible. Cleaning is not good.
Stayed 4 nights in Mar 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

6/10 Okay

Savannah

Travelled with group
Liked: Cleanliness
Overall, it was a good motel for what we paid for. However, the worst resort was misleading. I also didn't get my security deposit back and they didn't say why.
Stayed 2 nights in Mar 2024
Response from Magic Moment Resort Management on 23 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

6/10 Okay

Mitesh

Disliked: Cleanliness, staff & service
I get that cleaning was every 3 day however they can at least pick up the trash every day or every second day. Few more issues that need improvements such as Bathtub faucet was leaking, hot water option was not working on the water filter, Laundry room was open and in use past 11:30 etc.
Stayed 3 nights in Mar 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 Good

Mya Michelle Reyes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I loved how the playground was open until late allowing the kids to burn energy off before bed. Loved the location close to many restaurants and stores. Didn’t have any issues with parking there was plenty. I wasn’t able to get my room serviced not sheets changed and the only reason I got towels was because I requested them after 3 days. Night staff was very welcome at check in didn’t have any issues at all it was nice to be welcomed with a smile and proper manners specially after a long flight. However, the security guard was rude just walked up and started turning things off and unplugging the bouncy at the playground without saying a word to anyone not even a simple hello were closed. The check out crew in the morning of 03/21/24 the gentleman that helped me blue eyes was rude af definitely killed the vibe for the day. They don’t greet nor thank-you after service. I don’t know if it’s just me but I’m used to ppl greeting you when you arrive and saying you’re welcome after you’ve said thank-you. Other than that it was nice to have breakfast onsite.
Stayed 3 nights in Mar 2024
Response from Magic Moment Resort Management on 23 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

MARIA, MIAMI

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was easily accessible as well as plenty of parking. Staff is attentive especially Daily who made our staff extra special. The breakfast buffet was wonderful providing plenty of options and this year was moved to ballroom which allowed more dining space for families. Easy check in and check out process.
Stayed 2 nights in Mar 2024
Response from Magic Moment Resort Management on 23 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Earnestine L, Avon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the property was family friendly. The staff was absolute amazing, prompt and professional. Upon enterimg the room you could smell that the linens were clean. Theu tidied upnour room every day, emptied garbage and gave us fresh towels. Great atmosphere and experience and Majic Moment Resort and Kids Club
Stayed 4 nights in Mar 2024
Response from Magic Moment Resort Management on 23 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Stela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very good breakfast, nice location. Thank you
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 23 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Desirree

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Mar 2024
Response from Magic Moment Resort Management on 20 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Sandri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Feb 2024
Response from Magic Moment Resort Management on 20 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the parks!
Stayed 5 nights in Mar 2024
Response from Magic Moment Resort Management on 17 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

ALIS

Liked: Staff & service, amenities, property conditions & facilities
Very professional staff, a fun place. If you have kids, rooms are modern and updated. The only negative is there were some crumbs of food on the floor and the bathroom had a little bit of mold in the grout on the floor, which an be easily fixed with molding after it's cleaned. It was a quick One night stay after pushing a flight back.
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 16 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Enid Y.

Liked: Cleanliness, staff & service, property conditions & facilities
Mi experiencia fue muy buena. Buen servicio, buena atención y amabilidad. Las habitaciones limpias, al igual que todas las facilidades del hotel. Las áreas para niños son buenas. Y el salón para desayunar y desayuno Excelente. Lo Recomiendo. Y en mi próximo viaje lo escogería nuevamente para hospedarme.
Stayed 4 nights in Mar 2024
Response from Magic Moment Resort Management on 16 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the breakfast!
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 14 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
good telly
Stayed 3 nights in Mar 2024
Response from Magic Moment Resort Management on 15 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here with our two year old. Nice playing area and pool for the kids. The entire property is fenced in which was nice to keep little ones from wandering off and to keep unwanted guests off the property. A bit rough in some areas, but we could tell they are actively putting in the work to improve the resort. Would definitely return on the next trip to the area.
Stayed 4 nights in Mar 2024
Response from Magic Moment Resort Management on 13 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

ChihYang, Urbana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options, fun for kids
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 13 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

Rosaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and room clean and excellent breakfast in dining room
Stayed 1 night in Feb 2024
Response from Magic Moment Resort Management on 13 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

6/10 Okay

Andrea, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. I wouldn't have booked it though if I knew the door to our room was outside just due to safety. It was an okay hotel. Probably good for families with small children.
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 13 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 Excellent

Winter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was nice.
Stayed 5 nights in Mar 2024
Response from Magic Moment Resort Management on 13 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

DENISE

Travelled with family
Liked: Cleanliness, staff & service
Property was fine. Room was fine. Items were brought for room when requested.
Stayed 2 nights in Mar 2024
Response from Magic Moment Resort Management on 11 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 13 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

Parris Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property feels like a renovated motel. It’s very clean and the free breakfast was really good - you can’t go wrong with unlimited Mickey Mouse waffles and really good coffee. It’s walking distance to Chili’s and Ihop as well as a couple of other walkable options. Make sure you rent a car. It’s good for families of small children that want to save money. I would stay there again for a quick trip. The staff is really friendly as well. Not bad for the price.
Stayed 2 nights in Feb 2024
Response from Magic Moment Resort Management on 9 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Pacita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a Great price! We plan of coming back to stay here!!
Stayed 2 nights in Mar 2024
Response from Magic Moment Resort Management on 10 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

GIANA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD FOR MALILY WITH KIDS, BREAKFAST VERY GOOD
Stayed 2 nights in Mar 2024
Response from Magic Moment Resort Management on 9 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

6/10 Okay

Michele

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The room and the lobby area were very nice. The property itself was average - no bells and whistles, and needs updating, but we weren't looking for those things for this trip. The plus is they don't charge for parking; however, they will nickel and dime you for things like an early check-in. The only true negative was they came in while we were out to leave fresh towels and take out any garbage from the cans. They took the garbage bags out and left them in the bathroom sink, and left us one fresh towel. Clearly an oversight.
Stayed 2 nights in Mar 2024
Response from Magic Moment Resort Management on 8 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, specially for kids good breakfast!
Stayed 3 nights in Mar 2024
Response from Magic Moment Resort Management on 8 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

6/10 Okay

Tasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The child friendly amenities were a in plus to have on location.
Stayed 4 nights in Feb 2024
Response from Magic Moment Resort Management on 8 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 Good

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money. If are visiting the parks with your family your kids it’s a good alternative
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 8 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

2/10 Terrible

criztalix

Stayed 3 nights in Feb 2024
Response from Magic Moment Resort Management on 27 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 Excellent

mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was last minute, booked it online, with the option to pay when we got there. the room was clean and well maintained, except the bathroom door handle was very loose. breakfast, which is included, was excellent. lots of choices and the staff were very pleasant. the outside area was vast and relaxing...i.e., pool play area and lawn. we will return and recommend to others about this place, for its location and cleaniness and staff
Stayed 4 nights in Mar 2024
Response from Magic Moment Resort Management on 8 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and close to some decent fast food places like del taco and ihop. I read reviews that there would be roaches or other bugs but I didn't encounter a single one, but I was on the second floor so that could've helped. The walls are also a bit thin so I could very clearly hear people roaming about. It's not the Ritz or anything, but for how much you are paying it is more than enough.
Stayed 3 nights in Feb 2024
Response from Magic Moment Resort Management on 5 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

Ivana, Nantucket

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our 3.5 yo had the best time. The hotel offers an amazing large kids’ area where kids can run, jump, climb and play away from vehicles. And parents can watch them from picnic tables. Breakfast is nice, but it doesn’t change at all, so if you are there for a full week you’ll eat the same exact food every day. The biggest issue we had was the cleanliness of our room. We arrived to dirty floors and hair in the bathroom. We moved beds to push them together and discovered horrible pile of dirt underneath. Housekeeping is not offered daily.
Stayed 5 nights in Feb 2024
Response from Magic Moment Resort Management on 5 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrades are nice since last year and would definitely stay there again
Stayed 6 nights in Feb 2024
Response from Magic Moment Resort Management on 5 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Marceline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the place
Stayed 1 night in Mar 2024
Response from Magic Moment Resort Management on 3 Mar 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Aya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great to deal with and excellent for kids
Stayed 3 nights in Dec 2023
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

2/10 Terrible

Toula

Disliked: Staff & service, property conditions & facilities
Very disappointed
Stayed 1 night in Feb 2024
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

2/10 Terrible

SanKalp

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All photos are false advertising. Beware. Expedia customer care also did not help us after reaching out to them multiple times.
Stayed 3 nights in Feb 2024
Response from Magic Moment Resort Management on 3 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I was there for one night, and by myself, I found it to be a good hotel for families with little ones.
Stayed 1 night in Feb 2024
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

patty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its totally kid friendly. Lots of things to do on property. Loved it. We will be back soon.
Stayed 2 nights in Feb 2024
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

ivica

Liked: Cleanliness, staff & service, property conditions & facilities
Good place,clean,nice kuds area...breakfast poor,same every day!
Stayed 5 nights in Feb 2024
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

Mark, Clemmons

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice update to a Days Inn style (motel). The room entrance is off a sidewalk. Smaller rooms. Very clean and nice breakfast area (crowded when we were there). The beds were loud when you rolled around. The bathroom is very small with a vanity in the room. Nice pool area -- lots of kids.
Stayed 3 nights in Feb 2024
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

6/10 Okay

Rosemarie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a place that I thought was convenient.
Stayed 4 nights in Feb 2024
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all furthermore, I will personally supervise that all your complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 Excellent

MABEL, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Feb 2024
Response from Magic Moment Resort Management on 2 Mar 2024
Thank you for the great review, dear guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the ideal hotel for a family with young kids. Expansive playground with lots of equipment, heated pool, several xboxes and other arcade games, air hockey, ping pong, very good breakfast, very very comfortable beds and probably the best shower I have ever had at a hotel. Great water pressure.
Stayed 6 nights in Feb 2024
Response from Magic Moment Resort Management on 28 Feb 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.

8/10 Good

Richelle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Resort on a budget- this appears to be a recently upgraded motel. They are working hard to make it convenient and affordable for families to the Orlando area. There are tons of fun details and play areas for young kids. Great breakfast.
Stayed 1 night in Feb 2024
Response from Magic Moment Resort Management on 28 Feb 2024
Thank you for the great review, Dear Guest! Our goal is to exceed your expectations, and deliver outstanding service; we are glad to fulfill your experience. We truly appreciate your comment. We can't wait to welcome you back for another Magic Moment.