Outdoor pool, pool umbrellas, pool loungers
Check availability

Reviews of Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel

3.5 out of 5
Holiday Inn Orlando - Disney Springs® Area, an IHG Hotel
1805 Hotel Plaza Blvd, Lake Buena Vista, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1051 out of 1674 reviews" "
Rating 8 - Good. 391 out of 1674 reviews" "
Rating 6 - Okay. 130 out of 1674 reviews" "
Rating 4 - Poor. 66 out of 1674 reviews" "
Rating 2 - Terrible. 36 out of 1674 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Online, it indicated that you had a restaurant in the hotel and it was actually a very limited menu that you got from the bar, not an actual restaurant where you could order dinner. Also, you had a breakfast bar for $24.99, but you couldn't just order toast or a bagel. We didn't want that much to eat before leaving on the shuttle bus for the park. The staff was very friendly, the room was quiet and comfortable. We ended up ordering a pizza from an outside source for dinner one night. Free shuttle to the parks was a plus.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Christine on 15 Apr 2024
Thank you for rating your recent stay, we look forward to welcoming you back real soon!

10/10 Excellent

RAJ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed stayed there 7 days
Stayed 6 nights in Mar 2024
Response from Christine on 12 Apr 2024
Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Christine on 12 Apr 2024
Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Would have been nice to have a shuttle to universal studio available. Food prices were overpriced. Overall enjoyed the experience
Stayed 3 nights in Apr 2024
Response from Christine on 8 Apr 2024
Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, big rooms, short walk to Disney springs. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Christine on 8 Apr 2024
Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Luggage courier person was extremely, extremely professional (gentleman worked on Monday and this morning),and kind, other than that, from the time we entered the hotel we were met with daily taxes and exuberant fees that had not been mentioned during the scheduling of the reservation. The breakfast was $25.00 per person. No one human being eats that amonunt diring one breakfast sitting. No one in their right mind should be paing $1,400.00 a month plus maintenace gees and oher fees to stay at a resort once a year. Other than that we enjoyed the stay I seriously doubt if we would attend another stay and presentation at the IHG and Time Share Presentation...thank you
Stayed 2 nights in Apr 2024
Response from Christine on 8 Apr 2024
Thank you for taking the time to write a review in regards to your recent stay with us. Our breakfast pricing is in line with the hotels in the Disney Springs Area which range from 22-28.

10/10 Excellent

Lisa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because it was close to disney springs. We wanted to spend the day there. It was only a 15 min walk to get there so thatbwas fantastic! The pool was nice and the room was clean and comfortable. We would stay here again :)
Stayed 1 night in Mar 2024
Response from Christine on 8 Apr 2024
Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to Disney Springs. Nice room, updated feel.
Stayed 1 night in Apr 2024
Response from Christine on 8 Apr 2024
Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

8/10 Good

Karen

Comfy beds Clean rooms Rooms replenished daily Shuttle to parks Breakfast price outrageous! Same food served at HI Express basically and it’s free! 25$/person is absurd.
Stayed 3 nights in Mar 2024
Response from Christine on 8 Apr 2024
Thank you for taking the time to write a review in regards to your recent stay with us. We look forward to welcoming you back real soon!

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from Christine on 8 Apr 2024
Thank you for taking the time to rate your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Laurissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Leslie on 2 Apr 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property super friendly staff.
Response from Leslie on 2 Apr 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 1 night to stay before checking into our Disney property hotel. This place was so nice and fit the bill perfectly. We were able to check in early because our room was available and enjoyed the breakfast buffet, lovely pool area and easy waking distance to Disney springs. I would not hesitate to stay here again for multiple nights.
Stayed 1 night in Mar 2024
Response from Leslie on 2 Apr 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic business hotel with upgraded pool and hot tub. Staff was friendly and hotel clean.
Stayed 4 nights in Mar 2024
Response from Leslie on 2 Apr 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness
Very close to Disney springs with about a 5-10 min walk. Clean room but dated. Was doubled charged for parking so look at your bill before you leave.
Stayed 1 night in Mar 2024
Response from Leslie on 2 Apr 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Haydee

Stayed 2 nights in Mar 2024
Response from Christine on 15 Apr 2024
Thank you for rating your recent stay, we look forward to welcoming you back real soon!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable beds, nice pool. $24.99 for breakfast is a joke..
Stayed 1 night in Mar 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

8/10 Good

Yuya

Stayed 3 nights in Dec 2023
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

6/10 Okay

Ryan

Travelled with family
Liked: Staff & service
For the price I felt like it was not worth it.
Stayed 1 night in Mar 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us.

10/10 Excellent

Stanley Cheuk-On

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building and rooms are clean. The hotel is within walking distance to Disney Springs. Staffs are friendly and helpful. Nice swimming pool with warm water temperature. Nice free lemonade. Nice free coffee in the morning. Minor issues: (1) my room phone can never reach anyone at the concierge or room service. I always have to go downstairs to talk to someone at the concierge for services. (2) the body wash bottle was not replaced when empty. I had to go to the concierge for room service.
Stayed 9 nights in Mar 2024
Response from Leslie on 2 Apr 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We will make sure management is made aware of the issues you encountered during your stay. We look forward to welcoming you back real soon!

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic. Room was outdated and very noisy. Hard to sleep. Will ask to stay in main building next time. Better with noise
Stayed 1 night in Feb 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We are happy to hear you felt our staff was fantastic! We look forward to welcoming you back real soon!

8/10 Good

Ershad

Stayed 4 nights in Mar 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Victoria, Chilliwack

Stayed 2 nights in Mar 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

6/10 Okay

TIFFANY

Liked: Cleanliness
Decent place to stay and walk to Disney Springs. Loud and rowdy cheer group was there during our stay. Bar area and pool were both overrun.
Stayed 1 night in Mar 2024
Response from Leslie on 19 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We are sorry to hear about the issues with the cheer group.

8/10 Good

Aljosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Leslie on 19 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Mar 2024
Response from Leslie on 19 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, it is walking distance to Disney Springs, all of the staff from valet to front desk to restaurant and housekeeping were excellent and very accommodating. The pool was nice and big for a hotel. The rooms were also large and clean. This is an older property but very well kept and managed well. Enjoyed our stay and would return if I am ever in that area again
Stayed 4 nights in Mar 2024
Response from Leslie on 19 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

8/10 Good

Robin

Would prefer the main bldg, too noisy facing pool.
Stayed 2 nights in Mar 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us.

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool was Awesome. Walkable to Disney Springs and Food at Hotel was tasty.
Stayed 9 nights in Feb 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large room. Very clean.
Stayed 1 night in Mar 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

8/10 Good

Suzanne, Shawano

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The balcony was so small it shouldn't be advertised. The hotel is rather old and it shows.
Stayed 1 night in Feb 2024
Response from Leslie on 25 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We are sorry you were disappointed in the size of the balcony, it is a standard sized balcony.

10/10 Excellent

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the cleanliness!
Stayed 2 nights in Feb 2024
Response from Leslie on 6 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

6/10 Okay

Catherine

Liked: Property conditions & facilities
Disliked: Staff & service
Great location!
Stayed 7 nights in Feb 2024
Response from Leslie on 6 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Lora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as great place to stay. Quiet, safe and so wonderful. The staff were so nice. Will stay again in the future.
Stayed 1 night in Feb 2024
Response from Leslie on 6 Mar 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Nathan, South Portland

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 1 night in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel is a great value as it is a Disney Springs Resort with early entry and free shuttle buses to the park that departs and returns hourly. Walkable distance to the Disney Spring shopping and restaurant area and also short driving distance to outlets as well. Thank you for the wonderful experience!
Stayed 6 nights in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Holiday Inn Disney Springs for our trip to Disney World and we couldn’t have been happier with the Hotel! From the friendly staff at the front desk to the manager overseeing breakfast in the morning and the work housekeeping did refreshing our room everyday! The entire staff made us feel welcome, safe and comfortable! I highly recommend staying at the Holiday Inn and taking advantage of the shuttle service with Fabulous Buses for your trip to the happiest place on earth!
Stayed 6 nights in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We are so happy to hear you enjoyed your stay with! We look forward to welcoming you back real soon!

10/10 Excellent

Denise

Travelled with family
Enjoyed our stay
Stayed 8 nights in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle to Disney properties. Welcome gift was nice. Staff unbelievably helpful.
Stayed 2 nights in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, 10 min walk to Disney Springs.
Stayed 1 night in Jan 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff and very convenient to Disney Springs
Stayed 1 night in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Patricia

Travelled with partner
Clean great price and get a way for family. Sabina at check inn was amazing. Great place to stay , eat and drink
Stayed 1 night in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

8/10 Good

LEWIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a quick Disney Trip!
Stayed 4 nights in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay except for a really noisy pipe that rattled hard every hour outside the room.
Stayed 4 nights in Feb 2024
Response from Leslie on 28 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Todd

Travelled with family
Very nice and clean. Great location!
Stayed 2 nights in Feb 2024
Response from Leslie on 21 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Leslie on 21 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Leslie on 21 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We look forward to welcoming you back real soon!

4/10 Poor

carolyn

Travelled with family
Loud not the room I wAnted
Stayed 5 nights in Feb 2024
Response from Leslie on 21 Feb 2024
Thank you for taking the time to write a review in regard to your recent stay with us. We are sorry you were disappointed with your room as it had actually been upgraded to a premium view room.