The location of the property necessitated hiring Uber for anywhere we needed to go. The shuttle provided for guests was very limited and was provided at an additional cost.
The room was not clean. There were limited towels for 3 people, and no sheets were provided for the pull out bed. The floors were obviously not cleaned for some time, and our room was only cleaned once over the time we were there. Twice we had the do not disturb sign out, but it was late afyernoon, so the room should have been cleaned earlier.
The staff, on the other hand, was great. From the front desk, concierge and numerous people at the gift shop and pool.