Ratings based on 1,303 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Bristol VA/TN

Excellent Accomodations

Posted 23-May-2017
Pros: Clean and well maintained and location was excellent.
Location: Only 2 - 3 miles from shopping and restaurants. Only 10-15 minutes or less from most of the parks.
The property was extremely clean and well kept. The staff was very courteous and professional as well as friendly and accommodating. Location was excellent as we jumped from park to park as well as shopping and restaurants was only a few miles away. We were only a few minutes from each park and all were easily accessible. Would give this property and excellent rating.
Comment from Hotel Management
24-May-2017 by GBR, Hotel Management
Thank you for staying with us. We appreciate your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Close to many restaurants, expressway, and Disney.

Posted 20-May-2017
The hotel stay would have been great if we were not disturbed by phones calls on a daily basis asking us to attend a presentation for a "Time Share." I liked the size of our room and the accommodations. I didn't like that you could smell the smoke of other guests when sitting outside on your porch (Florida Room.) I didn't like being near the Tennis/Basketball court because of the noise. One family actually brought loud music to the court then forced their child to play Tennis in 90 degree weather. I was so comfortable outside until this family forced to me to hear them argue while they annoying music played. I didn't understand why the hotel staff that walked past didn't ask them to lower the music or their voices. Other, than this the hotel was good, staff was friendly, and they always said, "hello."
5 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Comfortable clean and spacious hotel

Posted 16-May-2017
Beautiful resort near Disney. Was offered a free upgrade to a 3 bedroom suite upon check-in, it was really free! No hidden charges or offers. Room was clean and quiet with ample room. My only complaint: the bed. It wasn't uncomfortable but it was not extra soft and plush as you would expect in a resort. Aside from that everything else was wonderful. Friendly and knowledgeable staff. Would definitely return.
Comment from Hotel Management
17-May-2017 by GBR, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Great resort and great price

Posted 15-May-2017
We spent 4 nights here for a Disney vacation and really enjoyed the facilities. They upgraded us to a 3 bedroom suite at no charge. The staff was very friendly. I let them give us the sales pitch for Diamond's "vacation ownership" and then they got real pushy. I deserve that for letting them give me their spiel, but they bribed us with $200. The 90 minute pitch took almost 2 and a half hours and they didn't want take no for an answer.
Comment from Hotel Management
17-May-2017 by GBR, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic accommodation!

Posted 08-May-2017
Pros: The rooms were large, clean, comfortable and were equipped with full kitchens. I also liked that you could ship packages a week in advance, no fee.
Location: Hotel is right of SR 535 and within 5 minutes from Vineland, 417 and I-4. Hotel location is at Lake Bryant.
I attended an industry forum nearby for 3 days. Through my Expedia membership I received a recommendation for the Grand Beach by Diamond Resorts. The rate was terrific as was the service and quality of the accommodation.
Comment from Hotel Management
17-May-2017 by GBR, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller from Denver, CO

Beautiful location and excellent staff!

Posted 03-May-2017
The staff here make you feel like a VIP! Scheduled activities daily make this place so much fun for every age. Highly recommend this place!
Comment from Hotel Management
17-May-2017 by GBR, Hotel Management
Thank you for staying with us, we appreciate the feedback.
5 out of 5
Recommended
for Families
by A verified traveller from PEI, Canada

Beautiful Resort By The Lake

Posted 29-Mar-2017
Pros: The rooms, pools and grounds are well kept. It is such a peaceful resort with hammocks on the beach and gazebo docks to sit out on. Staff are great!
Cons: The only thing I would like to see changed is new couches in the rooms as they are fairly worn.
Location: It is a great location. It is located in the middle of all Orlando attractions.
This is a beautiful resort located on Lake Bryan. We have stayed here 2 years in a row and plan to go back to the same resort again next year.
Comment from Hotel Management
19-May-2017 by GBR, Hotel Management
Thank you for staying with us. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great grounds

Posted 24-Mar-2017
Pros: Everything
Cons: Fine as is.
Location: Centered around great amenities.
Enjoyed it very much. Very clean and quiet. Great location.
Comment from Hotel Management
19-May-2017 by GBR, Hotel Management
Thank you for staying with us. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lots of things to do right at the hotel

Posted 22-Mar-2017
A bit annoyed with the 10am checkout and front desk member didn't seem to care or offer me even an extra half of an hr. Then when I asked if they had free breakfast he emphatically answered "absolutely not"
3 out of 5
by A verified traveller from Moncton

Beautiful grounds

Posted 18-Mar-2017
Pros: Very family friendly. Beautiful grounds
Cons: Stop contacting guests after they have declined the offer for the time share session
Location: Very close to groceries and restaurants and several Disney parks, $6 cab ride to most areas
Beautiful grounds, staff are wonderful and pleasant. Very family friendly, however be prepared to be harrassed to attend a 90 minute session about time shares! We were there for 7 days and we were contacted 5 times. I had no idea that this was part of this resort when we booked or I would have booked somewhere else. Very very annoying when you are trying to relax and someone is pushing for you to attend something you are not interested in. Big disappointment....