Ratings based on 1,197 Verified Reviews

4.7 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from ohio

Nice hotel close to Universal Studios

Posted 26-Apr-2017
I love that the kids could wake up to a breakfast buffet and have a dinner ready at 5:30 PM
3 out of 5
Recommended
for Everyone
by A verified traveller from Delaware

Busy and noisy area

Posted 21-Apr-2017
Bring headphones to sleep. Very busy, noisy area with lots of traffic and congestion. I had to use earplugs to sleep because of traffic noise. Took 20 minutes to drive blocks away, and you can't walk because it's next to the highway, which you can't cross. Nice hotel. Terrible location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Capitol Heights

Great staff, nice rooms

Posted 21-Apr-2017
Staff is so friendly, very clean hotel, great value for your money, free breakfast and dinner every day of your stay, plus free cocktails. Wonderful place to stay in Orlando. Very close to universal studios.
3 out of 5
by A verified traveller

Average

Posted 14-Apr-2017
Booked this for a quick trip to Universal and the location was great for that. We had to change rooms because the first room in this non-smoking hotel smelled like smoke. Staff was friendly about it. It was fairly clean but could use some updates. Couldn't get the temp right...no matter what we set the temperature for on the thermostat, the room had a mind of its own. Not a bad stay, not an "oh wow" stay either. Average.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel close to universal

Posted 14-Apr-2017
Only complaint was that when I booked the room it said it had a microwave and fridge. My room had neither, no big deal though.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas City, MO

Great hotel!!

Posted 12-Apr-2017
Friendly helpful staff from the start, great rooms, very spacious, clean & super comfortable beds! The buffets are amazing, saving time & money, we will be staying here the next time we visit the Universal Studios area in Orlando!
5 out of 5
Recommended
for Everyone
by A verified traveller from O.

Excellent hotel

Posted 02-Apr-2017
I really loved this hotel. The room was very clean. The breakfast was great and they even offered drinks and snacks each evening we were there. I highly recommend this place. And they are pet friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Jacksonville, FL

Great experience!

Posted 31-Mar-2017
Super clean. Super convenient. So thankful that I opted for this hotel after reading the reviews on another hotel where we intended to stay because we were attending a conference there. SO GLAD WE DIDN'T STAY THERE!!! This place was great!!
3 out of 5
by A verified traveller

not accommodating

Posted 23-Mar-2017
Our son had gotten sick. We called the front desk to ask for new linens and some cleaning supplies. They told us they had no idea where housekeeping kept these things. ??? When we stripped the bed there were stains all over it. We had to wait until the next morning to get what we needed. It was awful. Although the housekeeping manager apologized and was sincere, that is where it ended. When I worked in the hotel industry, we fully accommodated guests, especially in these situations to the absolute best we could. Offered another room, KNEW WHERE HOUSEKEEPING KEPT SUPPLIES, offered anything we could and compt a night. Not here.
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Nice hotel conveniently located

Posted 22-Mar-2017
The entire staff from manager to cleaning crew was very friendly. The rooms were very clean and comfortable. The rooms were also very quiet.