Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Not a short stay hotel - nor for singles

Posted 15-Feb-2016
Pros: Location near to Disney Springs shops, restaurants and services
Cons: Adequate information both on line and in the room about the services being provided and more importantly, those not provided at this type of suite set
At the price (over $600 per night) and the hyperbole in the description I expected a full service hotel, not a spiffed up extended stay doubletree. Sorry, not my cup of tea. Bad decision.
5 out of 5
by Christopher

This traveller left a rating score only Posted 25-Jan-2016 on Hotels
5 out of 5
by A verified traveller from Bethesda, MD

Posted 01-Dec-2015
Pros: Everything.
Cons: Maybe more restaurant or eating place.
Location: Evening walking to downtown Disney was always fun.
Excellent hotel with great customer service! Will definitely stay there again.
3 out of 5
by A verified traveller from Durham NC

Expedia needs work better with Disney

Posted 23-Nov-2015
I only received an email confirmation and no follow up on resort regarding park tickets, transportation, resort options. I had to call Expedia (hour on the line once call picked up) to get Disney Confirmation Number to log into My Disney to arrange tickets. No notices for this process. I had to initiate the process myself and only a week ahead of time. Collaboration/coordination between Expedia and Disney needs major work! I will only book through Disney directly from now on.
4 out of 5
by A verified traveller

El hotel es comodo No limpio

Posted 23-Nov-2015
Es comodo pues tiene el transporte a lis parques La limpieza es media y desde hace 14 años no hacen ninguna mejora al hotel
5 out of 5
by A verified traveller

Hotel is Outstanding!. Hotel.com CS is bad

Posted 21-Nov-2015 on Hotels
Outstanding Hotel. Only complaint was when I called Hotels.com, CS told me that we have not paid the reservation and when I insisted that our Treehouse Villa,was prepaid, she transferred me to EXPEDIA.COM.When I called again, the guy told me that Yes, it was showing as fully paid. The woman CS needs training Bad.
5 out of 5
by A verified traveller from Buffalo, MN

Beautiful Quiet Resort

Posted 07-Oct-2015
Pros: Beautiful. Peaceful.
Cons: Nothing. 5 Star.
Location: Close Bus transport to all Disney Attractions
Close to Disney Springs. Easy walking distance.Clean & Friendly Service.
5 out of 5
by A verified traveller

Perfect location

Posted 04-Oct-2015 on Hotels
WE stayed at Congress Park which was the perfect location for a short walk to Downtown disney and to the Lynx bus stop. Views over Downtown Disney and the lake. Stunning.
5 out of 5
by A verified traveller from Anguilla

Wonderful Resort

Posted 28-Sep-2015
Great Resort, great area. Loved the room product. Everything you need in a villa with kids.
5 out of 5
by Eduardo from Santiago de Chile

Muy buen hoyel

Posted 20-Sep-2015 on Hotels
Muy buena experiencia, hotel como y con buenas instalaciones. Además una excelente atención,