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One of the best hotels in city center which is also very close to Walt Disney World parks. I really recommend it.
Maksatmyrat
Stayed 4 nights in Apr 2024
10/10 Excellent
Meshaal
20 Apr 2024
Liked: Cleanliness
Meshaal
Stayed 3 nights in Apr 2024
Response from AP, Guest Services on 22 Apr 2024
Dear Meshaal,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us. We strive to provide exceptional service and create memorable moments for our guests. We look forward to welcoming you back soon.
Dear Sharon,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Buena Vista Suites soon!
Dear Rosa,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon.
Great property, breakfast was good. Good customer service. Will be staying again
Maria
Stayed 2 nights in Apr 2024
Response from AP, Guest Services on 15 Apr 2024
Thank you for your positive review, Maria! We are delighted you had such a great experience staying with us, and we are glad you enjoyed our complimentary breakfast and our service. We appreciate your feedback and look forward to welcoming you back to Buena Vista Suites.
Thank you for your positive review, Renata! We are delighted to hear that you had a great experience. Thank you for your feedback and we look forward to welcoming you again to Buena Vista Suites.
Check in and check out we’re smooth and easy. Rooms were clean and comfortable compared to many prominent ones in which I have stayed.
Marsha
Stayed 1 night in Apr 2024
Response from AP, Guest Services on 12 Apr 2024
Thank you for your review, Marsha! We are delighted to hear that your check-in and check-out experiences were smooth and that you found our suites clean and comfortable. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites, and we hope to welcome you back for another pleasant stay in the future!
8/10 Good
Leah
Travelled with family
9 Apr 2024
Liked: Cleanliness, staff & service, amenities
Elevators were down and I had to carry my luggage down the stairs.
Leah
Stayed 2 nights in Apr 2024
Response from AP, Guest Services on 9 Apr 2024
Dear Leah,Thank you for taking the time to leave us a review. We apologize for the inconvenience you experienced with our elevators during your stay. Rest assured that our team is actively working on this matter to ensure a smoother experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back to Buena Vista Suites in the future.
Dear Kemal,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
Dear Silvana,Thank you for choosing Buena Vista Suites for your stay. We are delighted to hear you enjoyed your stay with us, and we look forward to welcoming you back soon.
Very impressed with the staff and how assertive they are to take care of the property. The free breakfast and free parking was a large bonus to our stay and $20 a day wasn’t bad for a resort fee. Being a sister hotel of the caribe royale was very nice due to it being in walking distance and the ability to use their amentites.
Matthew
Stayed 3 nights in Apr 2024
Response from AP, Guest Services on 8 Apr 2024
Dear Matthew,Thank you for your review! We're thrilled to hear that you had such a positive experience during your stay. t's fantastic to know that you found our staff attentive, and the complimentary breakfast and parking added value to your visit. Your feedback is truly appreciated. Thank you for choosing Buena Vista Suites and we hope to welcome you back soon for another enjoyable stay!
8/10 Good
Brenda
2 Apr 2024
Liked: Cleanliness, staff & service, amenities
Brenda
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 22 Apr 2024
Dear Brenda,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
8/10 Good
Hector, Rancho Cucamonga
1 Apr 2024
Hector
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on 22 Apr 2024
Dear Hector,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
Dear Marlon,Thank you for the 5-star review! We're delighted to hear that you loved your stay with us. Thank you for choosing Buena Vista Suites. We hope to welcome you back soon for another fantastic experience.
Dear Celeste,Thank you for the 5-star rating! We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon!
Great property , very clean and other perks that will make your stay convenient and comfortable, highly recommend for family.
SUBRYAN
Response from AP, Guest Services on 27 Mar 2024
Dear Subryan,Thank you for the 5-star review! We're delighted to hear that you enjoyed our hotel's cleanliness and convenient amenities. Your feedback and recommendation are greatly appreciated. Thank you for choosing Buena Vista Suites, and we hope to welcome you back for another great stay in the future!
Very clean an nice rooms. Big and very well located
Louise
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear Louise,Thank you for your positive review! We're delighted to hear you had a great experience and enjoyed our spacious suites. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We hope to welcome you back soon for another enjoyable stay.
Hi Maya,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
10/10 Excellent
NaFeesha
Travelled with family, Travelled with family and small children
Perfect location for Disney World convenient shopping across the street
NaFeesha
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear NaFeesha,Thank you for sharing your experience with us! We're delighted to hear that you found our location convenient for visiting Disney. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites, and we look forward to welcoming you back for another wonderful stay in the future!
Great hotel! Clean, friendly and very accommodating!
Ty-Asia
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 25 Mar 2024
Dear Ty-Asia,Thank you for your positive review! We're thrilled to hear that you had a great experience with us and that you found our hotel to be clean, friendly, and accommodating. Your feedback is truly appreciated. Thank you for choosing Buena Vista Suites. We hope to have the pleasure of welcoming you back again soon for another fantastic stay!
Dear Ning,Thank you for taking the time to leave us a review. While we're delighted that you enjoyed your overall experience, we are sorry to learn that you were not completely satisfied with the hotel cleanliness. We appreciate your feedback as it helps us identify areas for improvement. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you again in the future.
This was a lovely property close to Typhoon Lagoon. Rooms were very spacious. I would stay again. My only caution would be it has a strong scent if that is a concern.
Marcia
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 22 Mar 2024
Dear Marcia,Thank you for providing a review of your recent stay. We're delighted to hear you enjoyed our great location just minutes from Disney and our spacious suites. We appreciate your comment regarding the strong scent. Your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We hope to welcome you again soon.
Dear Himanshu,Thank you for choosing Buena Vista Suites for your stay. We are delighted that you had a great experience staying at our location just minutes from Disney. Your feedback is appreciated. We look forward to welcoming you back soon for another wonderful stay.
I loved the fact that parking was free and there was a free hot breakfast buffet in their restaurant. Even better, I was able to use the amenities at Caribe Royals since they're owned by the same company. The best experience, however, was the front desk agent who greeted me as a VIP since I have VIP status through Expedia. That really put a smile on my face! The entire experience was awesome!
Corain
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 20 Mar 2024
Hi Corain,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had such a fantastic stay and that you enjoyed the complimentary parking and breakfast. We're also delighted that you enjoyed the amenities at Caribe Royale.It's wonderful to know that our front desk team made you feel like a VIP guest. Providing exceptional service and ensuring our guests feel valued is always our top priority, and we're thrilled that we could make your experience special.Thank you for choosing Buena Vista Suites, and we look forward to welcoming you back for another wonderful experience in the future!
6/10 Okay
Steve
Travelled with family
17 Mar 2024
Liked: Cleanliness, staff & service
Okay but wouldn’t stay again. Located at a dangerous intersection. Gym was small. Elevators took a while. Breakfast was good.
Steve
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Dear Steve,Thank you for taking the time to share your feedback with us. While we're glad to hear you enjoyed our complimentary breakfast, we're sorry to hear that there were aspects of your stay that didn't meet your expectations. Rest assured your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites, and we hope to have the opportunity to welcome you again.
Super close to Epcot.
Great staff, helpful and friendly.
Kimberley
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Dear Kimberley,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our hotel's proximity to the Disney parks and that you found our staff to be helpful and friendly. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing Buena Vista Suites!
Hi Susana,Thank you for your positive review! We're delighted that you had a great experience and that found our hotel to be very clean and well-maintained. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We hope to have the pleasure of welcoming you back in the future for another great stay.
10/10 Excellent
Cassandra
16 Mar 2024
Cassandra
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 8 Apr 2024
Dear Cassandra,Thank you for choosing Buena Vista Suites for your stay. We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon.
It’s been awhile since I’ve been to a nice hotel. I would recommend going.
Leonardo
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Hi Leonardo,Thank you for the wonderful review! We are delighted that you had such a great experience at Buena Vista Suites, and we look forward to welcoming you again in the future!
That’s our second stay. This time for a week. As always, everything about this hotel is excellent. From service, staff, breakfast, clean rooms, house keeping, everything is excellent. I will be coming back soon and will stay here again and again.
Dalia
Stayed 6 nights in Mar 2024
Response from AP, Guest Services on 18 Mar 2024
Dear Dalia,Thank you for your wonderful review! We're absolutely thrilled to hear that everything about your stay was excellent and that you found our service, staff, breakfast, and accommodations to your satisfaction. Your feedback is greatly appreciated. Thank you for returning to stay with us and we look forward to welcoming you back to Buena Vista Suites.
Staff was very nice and helpful. Special thanks to Carly at the front office. The only thing that was missing not too many options for restaurants at a walking distance.
samson
Stayed 5 nights in Mar 2024
Response from AP, Guest Services on 15 Mar 2024
Dear Samson,Thank you for taking the time to leave us a review. We are delighted to hear that you found our staff to be very nice and helpful, and we will certainly pass on your kind words to Carly at the front office. Regarding your feedback about the restaurant options within walking distance, we appreciate your input. We're always looking for ways to improve our guests' experience, and your feedback will be taken into consideration for future improvements. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you back in the future.
Hi Diana,Thank you for the 5-star review! We are absolutely thrilled to hear you had an amazing experience with us. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back for another amazing stay.
10/10 Excellent
Stephen
Travelled with family
14 Mar 2024
Liked: Cleanliness, staff & service, amenities
All great except for exercise room. Need more room and more equipment!
Stephen
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 14 Mar 2024
Hi Stephen,Thank you for taking the time to leave us a review. While we're delighted to hear you had a great experience overall, we are sorry to hear that you were not completely satisfied with our fitness room. Rest assured your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back for another great stay.
Good place to stay if visiting Disney - close to Epcot and Hollywood Studiios
Pam
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 13 Mar 2024
Dear Pam,Thank you for taking time to provide feedback on your recent stay. We are glad to hear that you found our location convenient for visiting the Disney parks. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites, and we hope to have the opportunity to welcome you again.
Hi Prashant,Thank you for choosing Buena Vista Suites for your stay. We're thrilled to hear that you had an awesome experience with us and that you're planning to return. We look forward to welcoming you back for another fantastic stay!
4/10 Poor
Nathaniel
Travelled with family
11 Mar 2024
Liked: Staff & service
Disliked: Cleanliness
Initially getting into the hotel was very good. Looked clean and smelled clean. But then immediately entering my room I was met with a foul almost rotting odor and it didn’t ever go away. There were also several deep set in stains in the couch in the suite area that made me very suspicious. The buffet breakfast and workers were the best part of the hotel. Other than that it was a poor to average stay. I was overall disappointed.
Nathaniel
Stayed 5 nights in Mar 2024
Response from AP, Guest Services on 15 Mar 2024
Dear Nathaniel,Thank you for taking the time to share your feedback with us. We are truly sorry for the unpleasant odor you encountered in your suite and the condition of the couch. Rest assured we take guests' feedback seriously, and we have shared your feedback with our leadership team so they may address these issues. Your feedback is valuable to us as it helps us identify areas for improvement. We appreciate you bringing this to our attention and apologize for any inconvenience caused. We hope to have the opportunity to welcome you back and provide you a better experience in the future.
Hi Heidi,Thank you for your wonderful review! We're delighted to hear that your experience at Buena Vista Suites was perfect. We look forward to welcoming you back for another perfect stay in the future!
We had a great time, convenient location, clean rooms
JESSICA
Stayed 4 nights in Mar 2024
Response from AP, Guest Services on 12 Mar 2024
Dear Jessia,Thank you for your positive review! We are thrilled to hear that you had a great experience and that you found our location convenient and our suites clean. Your feedback is greatly appreciated. Thank you for choosing Buena Vista Suites! We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Hi Pam,Thank you for your positive feedback! We're delighted to hear you enjoyed our spacious suites during your stay. We greatly appreciate your feedback and look forward to welcoming you again soon. Thank you for choosing Buena Vista Suites!
Hi Hieu,Thank you for taking time to leave us a review. We're delighted to hear that our hotel was convenient for your needs. We truly appreciate your feedback and hope to have the opportunity to welcome you again. Thank you for choosing Buena Vista Suites.
Excellent service, great location and value. Staff was extremely helpful and very close to Disney
Nicholas
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 11 Mar 2024
Dear Nicholas,Thank you for taking time to share your feedback with us. We're delighted to hear that you found our staff nice, enjoyed the complimentary breakfast, and appreciated the cleanliness of our hotel. We apologize for any inconvenience caused by noise from the nearby traffic. Your feedback has been shared with our team for further review and improvement. Thank you for choosing Buena Vista Suites. We hope to have the opportunity to welcome you back for another pleasant stay!
The room was clean and very large. Breakfast hours were great. The pool was a bit dirty with leave but that’s partial to be expected with an open pool in Florida. Staff was great. Parking was easy.
Christy
Stayed 1 night in Mar 2024
Response from AP, Guest Services on 11 Mar 2024
Hi Christy,Thank you for taking the time to leave us a review! We're glad to hear that you enjoyed our spacious and clean suites, as well as our convenient breakfast hours. We appreciate your understanding regarding the pool cleanliness, and we'll strive to keep it as pristine as possible despite the natural debris. Our staff will be delighted to hear your compliments, and we're happy that parking was hassle-free for you. Thank you for choosing Buena Vista Suites. We look forward to welcoming you back for another enjoyable stay!
8/10 Good
Ingrid
9 Mar 2024
Ingrid
Stayed 2 nights in Mar 2024
Response from AP, Guest Services on 1 Apr 2024
Dear Ingrid,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
Hi Brian,Thank you for your positive review! We're thrilled to hear you had a great stay with us. We appreciate your feedback and look forward to welcoming you again soon. Thank you for choosing Buena Vista Suites!
Because our room was not clean and I asked to clean it again they didn’t clean it as it should be in the water for the shower. It’s so hot actually boiling and also I asked somebody to fix it, but no one fix it and I asked from the desk employee to give me discount for at least hotel fees, which is we didn’t use any thing from them but the manager didn’t allow that’s what looks like so it’s really old hotel old bathroom
Noor
Stayed 3 nights in Mar 2024
Response from AP, Guest Services on 8 Mar 2024
Dear Noor,Thank you for taking the time to share your feedback with us. We regret to hear of the inconvenience you encountered during your stay. It is our understanding that you were in direct contact with our team, and they were able to provide a resolution that met your satisfaction. We hope to have the opportunity to welcome you back and provide a better experience.
Staff were pleasant and helpful. Rooms and common areas were clean. Breakfast was fine but not perhaps as yummy looking as in the photos. Area around the hotel has a fair amount of traffic and some nights it was incredibly difficult to safely turn left into the hotel. Not the hotels fault of course but something to be wary of. Our room had a fan that was VERY noisy when it shut off; to the point of keeping me awake. We just switched it to leave the fan on all the time and that seemed to fix it. Overall good value for money.
Alwynn
Stayed 3 nights in Feb 2024
Response from AP, Guest Services on 8 Mar 2024
Dear Alwynn,Thank you for sharing your experience with us. We're pleased to hear that you found our staff pleasant and helpful, and that you appreciated the cleanliness of our suites and common areas. We apologize for any inconvenience caused by the noise from the fan in your suite, and we're glad to hear that leaving it on helped resolve the issue.Your feedback regarding breakfast and the traffic around the hotel is valuable to us, and we'll take it into consideration as we strive to improve our services and facilities. Thank you for choosing Buena Vista Suites. We hope to welcome you back for another enjoyable stay in the future.
8/10 Good
Amiya Ranjan
7 Mar 2024
Amiya Ranjan
Stayed 5 nights in Mar 2024
Response from AP, Guest Services on 28 Mar 2024
Dear Amiya,Thank you for choosing Buena Vista Suites for your stay. We are delighted to learn that you had a positive experience overall, and we look forward to welcoming you back soon.
Dear Milagrin,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Buena Vista Suites and we look forward to welcoming you again soon.
Hi Maribel,Thank you for taking the time to share your feedback. We're delighted to hear that you found our hotel clean and safe. Providing a clean and secure environment for our guests is a top priority for us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Thank you for choosing Buena Vista Suites.