Ratings based on 4,829 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from miami

Posted 25-Mar-2017
Overall great exp.... staff was ok .. room was great and very close to the themes parks
4out of 5
Recommended
for Everyone
by A verified traveller from New Port Richey, FL

Nice hotel, close to highway & convenient

Posted 23-Mar-2017
Had an issue with reservation, manager stepped up & fixed the issue. Very Nice!
4out of 5
Recommended
for Everyone
by A verified traveller from CLT

Great location. Needed a room just for the night

Posted 22-Mar-2017
Cons: parking
I booked this room for a business trip. Even though it is near all the parks, it was a great location and clean facilities. Did the job for the night! Parking lot is small and was over crowded.
4out of 5
Recommended
for Everyone
by A verified traveller from florida

Nice hotel close to sea world and universal

Posted 21-Mar-2017
Great place. We loved the cleanliness. Stay one bedroom two full size very comfortable beds. Just bring your pillow the ones they have ate square and not comfortable.
3out of 5
Recommended
for Everyone
by A verified traveller from w

Posted 20-Mar-2017
The room smelled a little weird and we could hear our neighbors pretty clearly but other than that everything was good. Staff was very nice and took care of our loud neighbor problems.
5out of 5
Recommended
for Families
by A verified traveller from Florida

Nice hotel. Close to the outlet malls.

Posted 20-Mar-2017
Pros: The location for one. I also liked that it had a restaurant and a deli/snack store inside.
Cons: The only problem we had was the card reader on the door was a little tricky.
Location: The outlet mall, different outlet stores, Bass Pro Shop, and even Fun Spot are all very close. Any restaurant you can think of too!
I had a great stay in this hotel. The staff was all very friendly. The hotel was at a good locations. Plenty of restaurants and stores close by. It was quiet and relaxing.
5out of 5
Recommended
for Everyone
by A verified traveller

Would highly recommend!!

Posted 20-Mar-2017
My boyfriend and I were just there for a week vacation and I have to say it was the best hotel. Free shuttle to Universal and staff was very kind. Would definitely stay there again! Plus the room was very nice and was cleaned every time we came back!
4out of 5
Recommended
for Everyone
by A verified traveller from Miami

Nice hotel close to Universal Studios.

Posted 19-Mar-2017
Cons: We requested wake up calls that never happened. Twice we reported the incident to customer service , Hope that it will be corrected,
..For the most , it was a good experience, Room was always done on time and clean.
3out of 5
Recommended
for Everyone
by A verified traveller

Walking distance from universal

Posted 18-Mar-2017
I loved how close the hotel was to universal park. The bathroom was really small but the rest of the room was a good size. There were two hot tubs that were nice and secluded. The restaurant was under construction so that was a bummer but you could still get breakfast there. We wanted to use their shuttle but they filled up really fast and we would have had to wait until the second day of our vacation. We just walked instead and the location was perfect for that.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2017
Great location and great staff. We were very pleased with our stay!