Ratings based on 4,682 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveller

Great Stay

Posted 22-May-2017
Pros: Everything!
Cons: nothing
Location: shopping center, all the Disney resorts, outlet stores
I would stay at this Hotel any time that I am in Florida. The staff where very helpful & friendly. The rooms where GREAT. I was there with my daughter & granddaughter and we had the best time ever! Thank you, Tracy
5 out of 5
Recommended
for Everyone
by A verified traveller from Maine

Very nice!

Posted 21-May-2017
The concierge was very helpful and very friendly. When she found out it was our anniversary, she upgraded our room! :-) The waitstaff in the dining room was awesome as well!! Inwould definitely recommend this hotel. Clean and very quiet as well. They also have shuttles that go to the Disney parks, while the wait time could be tedious, it was better then having to take multiple shuttles every time!!!
3 out of 5
by A verified traveller

Unexpected charges

Posted 19-May-2017
Charged for parcking, shuttle busses that don't always come.on time.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel itself is in a good location. Room not good

Posted 16-May-2017
The rooms are outdated, and we had a leak over our vanity area. Staff did compensate.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-May-2017
Very friendly staff, helpful,clean, bus to parks a big plus.Would recommend to everyone.
Comment from Hotel Management
15-May-2017 by DOSM, Hotel Management
Thank you for staying with us! We appreciate your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tallahasse, FL

Great place near Disney

Posted 13-May-2017
I have nothing bad to say about this place! Large, clean and comfortable rooms with a shuttle service to all of the Disney parks. I couldn't have asked for better. I will definitely be staying again and will suggest it to friends when they're staying in the Orlando area.
Comment from Hotel Management
15-May-2017 by DOSM, Hotel Management
Thank you Clara Jean! We appreciate your review and hope we will see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Woodstock Ga

Close to Disney Springs

Posted 12-May-2017
Busses to parks. Staff especially Deniesha were terrific.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Close to Disney Springs

Posted 12-May-2017
Great hotel right in the heart of all the fun. They provide transportation to the parks and Disney springs (all included). Clean rooms, great views, and great staff. I would recommend friends and family to stay here next time they plan a trip to Disney or Universal. Will be returning!
4 out of 5
Recommended
for Everyone
by A verified traveller

clean rooms, near everything, bus are available

Posted 10-May-2017
Pros: easy to find, clean, easy bus ride to anywhere
clean rooms, near everything, bus are available, helpful staff
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 08-May-2017
The Staff was Awesome, Deniesha everyday connected with us above and beyond.
Comment from Hotel Management
10-May-2017 by DOSM, Hotel Management
Thanks so staying at the Best Western! We would appreciate if you would complete the Best Western International survey when you receive it. Come back and visit us soon!