Ratings based on 4,395 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from NH

Great location!

Posted 19-Feb-2017
Pros: Location, price, staff.
Cons: Would like nicer towels at pool,
Location: Disney Springs and parks.
Wonderful location w/in walking distance to Disney Springs. Free shuttles to the parks. Everyone was friendly and helpful.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2017
Excelente ubicación, excelente servicio, habitaciones cómodas
4out of 5
Recommended
for Everyone
by A verified traveller from Flushing, NY

Budget friendly hotel that covers the basics

Posted 16-Feb-2017
Pros: -Shuttle to the Disney Parks -Many eating places nearby -Warm and friendly staff -Wifi was good (and free)
Cons: -Breakfast -Minor issues in room (ineffective heating, no bathroom locks)
It is probably one of the most budget-friendly hotels in the Disney area but it was still more than sufficient to provide a solid Disney experience. The staff was warm and friendly; the rooms were clean and comfortable, and there was a shuttle that ran every 30 minutes to the Disney parks (and back). Some downsides that are worth mentioning - the shuttle to the Disney parks stops at 3-4 other hotels before going to the park, and the same goes for the way back. Not a big problem but the ride takes about 20 minutes which can be cumbersome. I would end up taking Uber or Lyft on my way back after a long day at the park. The rooms although comfy had some issues. The heating was not working properly, luckily the Florida weather was warm enough but it got a little chilly at night and some heating would have been nice. The breakfast buffet was expensive and not that great. It came about to 40 dollars for two people table-side service, but it was a minimal breakfast that would usually be a standard free breakfast at most other hotels outside Disney. Luckily there are a number of other food places within a 10 minute walking distance and we ended up getting our food from elsewhere. I had a particularly good experience at the Uno Pizzeria and Grill in the area, also within distance are iHop, Denny's, Red Lobster and some fast food joints. The fitness room had some free weight dumbells (up to 30 pounds) which was nice.
4out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

close to all Disney parks

Posted 13-Feb-2017
Pros: The Hotel was pretty clean
Cons: The rooms could use a little attention
Location: Disney Springs is a five minute walk. they have buses every half hour to the Disney parks.
The only thing I didn’t care for was at all the hotel I have ever stayed at before this is the only hotel that charged for coffee and they even charged for a refill. I went to Epcot at Disney World and paid less for a cup of coffee then I paid for at the hotel. You would think that they want to make your stay comfortable and a great experience but they fully failed in that aspect. Then when I get home and reviewed the bill I found that they also charged $8.00 a day for parking and other hotel charges, for three day’s it came to $78.00, which is, totally ridicules.
3out of 5
by A verified traveller from Treasure Coast, FL

Nice location....service not as nice

Posted 12-Feb-2017
We arrived on a Thursday afternoon, Friday morning I asked for washcloths was told they would be delivered to the room. Friday night still no delivery, asked again...long story short I asked everyday and when I checked out on Sunday I had never received them. The bathtub & sink had hair in it when we arrived and the carpet had not been vacuumed. We usually stay at this location 6-8 times a year, but I believe we will be looking for a new hotel.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
Paying for parking is disgusting. Your restaurant is extremely expensive.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Feb-2017
No running water for the first 4-5hrs when we arrived. They offered no compensation for that. Convenient location to walk to Disney springs and bus shuttles to Disney parks were always on time.
3out of 5
by A verified traveller

Posted 09-Feb-2017
Rooms where not clean. Pool was not clean as well as the door to enter the pool is horrible yiu have to go threw resturant where people r eating in order to get to the pool.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice Place

Posted 08-Feb-2017
Enjoyed my stay. If you have a child in the Disney program this is a great place to stay based on location and easy access to interstate and food. Nice and clean with friendly staff. I will be back.
1out of 5
by A verified traveller from s

water leaked all over

Posted 07-Feb-2017
Not a good stay only got one park day in Our whole room filled with water. It took until 7 pm to get a new one. Then the mannager was super rude
Comment from Hotel Management
09-Feb-2017 by Pablo, Hotel Management
Dear guest, Thank you for your review, we are very sorry of the situation with the water and the attitude of the staff. we will pass this information to the respective Department Head. thank you and have a great day