Ratings based on 4,038 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from durham Rngland

Beware of charges such as parking and resort fees

Posted 27-Sep-2016
Great locality for Disney. Regular transport to parks
3out of 5
by A verified traveller from St Petersburg, Fl

Close to Disney springs

Posted 27-Sep-2016
Need to replace outlets. Cords did not stay plugged in.
5out of 5
by A verified traveller

Nice view of Mgm, Epcot and MK

Posted 26-Sep-2016
Older hotel, 18 stories. Spectacular view of the Disney parks and Springs, good room service, comfy beds, clean rooms.
4out of 5
by A verified traveller from Edmonton, AB, Canada

Great location and amenities for the price

Posted 26-Sep-2016
Pros: location and convenience
Cons: Air conditioning
Great location and amenities for the price, great value overall. Inside Disney but so close to a restaurant plaza with a supermarket - fridge in the room - makes a lot of difference in the budget ;-)
3out of 5
by A verified traveller from U.k

Hotel needs a revamp

Posted 23-Sep-2016
Bar service poor due to lack of staff Had to wait 1 hour for food.Bed sheets where dirty
3out of 5
by A verified traveller from orlando Florida

Room to room

Posted 22-Sep-2016
So we booked a room with a king bed and as soon as we checked in to our room we noticed it was 2 beds and that room was designed for a handicap. My husband called and notify the front desk about the room situation they went head and said that because we booked through Expedia that's the room that was assigned to us although I specifically paid for a 1 King bed room. Since we are rewards members the manager on duty said he was changing our room ONLY because of that.. In my opinion that's not fair because you're changing my room only because we are a rewards member not because of what I paid for .. So we were then moved and again this room had its problems, thetype of room we got was correct this time but the a/c was not working.. So again we called and they AGAIN moved us to another room.. After trying to rest for the entire day in the hotel we finally had a room that was right. We are locals and all we wanted was a small anniversary getaway and it was completely ruined. That evening before we went and headed out for a night into town we went to the front desk and spoke to the night manager on duty and expresed to him how he felt about the situation I can't believe all you did was give us just a voucher for a free breakfast... Next time before I book a staycation, I will definitely think twice before booking this hotel again.
4out of 5
by A verified traveller

Great spot in Downtown Disney. Perfect place!

Posted 21-Sep-2016
Hotel was fine. A little unclean (not really dirty, just needed a good scrubbing in the corners). Would stay there again though. Great for the price!
Comment from Hotel Management
22-Sep-2016 by Best Western Lake Buena Vista, Hotel Management
Thank you for your feedback and we will share your comments with our management team.
5out of 5
by A verified traveller

Enjoyed

Posted 14-Sep-2016
Pros: Everything
Cons: Everything
Location: Do everything
It was a fantastic experience which Ill remember all my life!
4out of 5
by A verified traveller from Nebraska

Posted 11-Sep-2016
All in all it was a good experience close to the parks! However there were a couple things I wasn't told there was a parking charge per night! $14 Outrageous! And we could never get the WiFi to work on our devices!
4out of 5
by A verified traveller

Nice Hotel, inside Disny resort area

Posted 11-Sep-2016
I enjoyed the balcony viewing the lakeside and green forest. Some amenities were out of order but the staff were very responsive. The hotel is located inside Disny resort area and they run free shuttle services between the hotel and the attractions