Ratings based on 3,971 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 24-Aug-2016
Nice staff, the bathroom needs to be renovated....the door had a nasty crack in it. Other than that, the rooms were comfy and clean.
5out of 5
by A verified traveller from Clearwater,FL

One Of The Best In Orlando Area

Posted 23-Aug-2016
Everything was great with my stay. The staff, room, food...everything. Would recommend and will be staying again.
5out of 5
by A verified traveller from queens

Pleasant place to stay

Posted 20-Aug-2016
Pros: Comfort, clean, corteous
Location: Disney Springs Publix
This hotel is very convinient. The comfortness and clean. Near interstate 4 and shutle bus is the way we choose Best Western
4out of 5
by A verified traveller

Posted 18-Aug-2016
Good decent hotel and economical.The staff was good and room clean. Staff was quick with providing service if anything was needed.
3out of 5
by A verified traveller from Boca Raton

Great views from belcony.

Posted 17-Aug-2016
I will stay here again for the views of Orlando and the belcony. The location was also great. Although the room seems to need a renovation. The beds are nice but there was no safe or microwave in room. Also the remot needs to be replaced. I am pretty sure there was mold in the bathroom and possible mold on air vent in room. It was hard to open and close belcony door. I also didn't realize it until the next day that there was a small leak coming from the toilet. I also did notice long hairs folded up in the towels. I didn't like having to pay for parking everyday. If these problems could be fixed I would given it 5 stars.
5out of 5
by A verified traveller from Florida

Comfortable hotel in the heart of disney

Posted 17-Aug-2016
Stayed at Disney while moving into new home in Florida. Mini vacation before lots of work moving.
1out of 5
by A verified traveller

Posted 16-Aug-2016
Room was big but they made the bathroom small. Pillows were hard and puffed up to the max which had my head at a 90 degree angle, I highly suggest you bring your own. Room would not stay cold whatsoever. I had to pay extra fees after I already paid them online and overnight parking. I asked the lady at the front desk why and the she said "welcome to Disney". The only thing good about this hotel was the balcony.
3out of 5
by A verified traveller

Posted 14-Aug-2016
Hotel was ok. The top dresser drawer was broke, and though they did try to fix it, it still was not very usable. Shower vent did not work and it was caked on prob 20 years of dust. Towel quality is poor as is the extra blanket I asked for. Good location. Good price.
2out of 5
by A verified traveller

Posted 14-Aug-2016
Dirty bathroom Bad tv service Not bad but could be a lot better
5out of 5
by A verified traveller from California

Better than Expected

Posted 14-Aug-2016
Very nice house keeping service; very nice shuttle service to and from Disney World