Title: Beautifully Decorated Luxury 9BR villa with pool/spa/game Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=32819398&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Beautifully Decorated Luxury 9BR villa with pool/spa/game ## Photo gallery for Beautifully Decorated Luxury 9BR villa with pool/spa/game ![Outdoor pool, a heated pool - Beautifully Decorated Luxury 9BR villa with pool/spa/game (Kissimmee)](https://images.trvl-media.com/lodging/33000000/32820000/32819400/32819398/8fc6eb2e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Beautifully Decorated Luxury 9BR villa with pool/spa/game (Kissimmee)](https://images.trvl-media.com/lodging/33000000/32820000/32819400/32819398/aa334f59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Beautifully Decorated Luxury 9BR villa with pool/spa/game (Kissimmee)](https://images.trvl-media.com/lodging/33000000/32820000/32819400/32819398/e62195a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Beautifully Decorated Luxury 9BR villa with pool/spa/game (Kissimmee)](https://images.trvl-media.com/lodging/33000000/32820000/32819400/32819398/1b70a799.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Beautifully Decorated Luxury 9BR villa with pool/spa/game (Kissimmee)](https://images.trvl-media.com/lodging/33000000/32820000/32819400/32819398/d9a7c1e0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to this luxurious 9BR/6BA home in Windsor At Westside Resort, perfect for large groups and families. Enjoy a private pool and spa, gourmet kitchen, spacious sitting area, loft with games and big screen TV. This beautiful property offers comfortable amenities like high-speed WiFi internet access in unit. ## Reviews 8.8 Excellent ### Entire home 9 bedrooms6 bathroomsSleeps 224200 sq ft ## Popular amenities - Pool - Hot tub - Kitchen - Washing machine - Dryer - Air-conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Beautifully Decorated Luxury 9BR villa with pool/spa/game Splendid luxury 9BR/6BA home in Windsor At Westside! Absolutely perfect for multi-family groups, or golf groups, this property features all the comforts of home and more! Book your vacation now at this beautiful home with pool and spa located in the gorgeous Windsor at Westside Resort. Features: \- 9 Luxurious Bedrooms (4 King, 1 Queen/Queen, 2 Twin/Full Room, 1 Twin/Twin, 1 Twin/Full Bunk Bed) , 1 Crib, sleep for 23 people \- 6 Full Bathrooms \- 3 Bedrooms With Private En-Suite Bath \- Loft with Big Screen TV, Game Console, and Pool Table, Foosball table \- Gourmet Kitchen \- Spacious Sitting and Dining Area \- Private Pool and Spa \- Free long distance phone calls to USA, Canada, and Mexico \- Complementary high speed WiFi internet access in unit \- Digital Cable TV included \- Baby gear included (crib, high chair) \- Fresh towels and linens included \- Fully equipped dine-in kitchen with stainless appliances \- Full sized washer and dryer included in unit \- Hair dryer, ironing board & iron included \- LCD TV with DVD player and Nintendo gaming console \- Friendly customer support from a dedicated manager throughout your stay \- Gated community with 24 hour security guard \- Free on site parking for up to 5 vehicles \- Garage for parking Plus as our guest you get to enjoy all the amenities of the resort such as the lazy river, splash pool for the kids, 2 other large pools, tennis courts, fully equipped exercise room, on site cinema, arcade games, and family restaurant. Optional Pool + Spa Heat $35 per day (tax included) Optional BBQ Grill Three burners Grill is $85/week (tax included) and $15 for each additional day. Four burners Grill is $105/week (tax included) and $15 for each additional day. Please let us know which type of grill you would like to reserve. \- Early check-in/late check-out (depends on availability) is $45/hr Note: A starter of complimentary toilet rolls, paper towel, hand soap, dishwasher tabs, trash bags, body wash, shampoo and conditioner are provided for your initial convenience, as well as selection of current brochures and a welcome letter. Renters are then responsible for purchasing all further supplies required for the duration of their stay. \- Windsor at Westside is a new resort. You may see some construction around some area in the resort. ## Property amenities ### Beach - Beach loungers ### Pool/Spa - Communal pool - Heated pool - Hot tub - Outdoor pool - Private pool ### Internet - Available in the villa: WiFi ### Parking and transport - Car recommended - Limited on-site parking (max 5 spaces) - Onsite parking options include a garage ### Kitchen - Blender - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Hob - Ice maker - Kitchenette - Lobster/crab pot - Microwave - Oven - Paper towels - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 9 bedrooms - Bedsheets provided ### Bathroom - 6 bathrooms - Bathtub or shower - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - DVD player - Games - Smart TV with cable channels - Video game console - Video games ### Outdoor areas - Barbecue grill - Outdoor furniture - Patio ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Concierge services - Iron/ironing board - Phone ### Things to do - Arcade/game room - Billiards/pool table - Foosball table - Gym - Heated pool - Theme park nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Gated community - Property located in a resort - Unit size: 4,200 square feet ## Similar properties ![House, 5 Bedrooms | Pool](https://images.trvl-media.com/lodging/55000000/54630000/54623900/54623855/ae72167f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solterra - 5 Bedrooms House w/pool-7035SR Home by RedAwning Solterra Resort - Pool - Kitchen - Washing machine - Dryer 8.0 Very good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=54623855&PinnedHotelID=54623855&HadPinnedHotel=true®ionId=-1&adults=2) ![Villa, 5 Bedrooms | Pool | A heated pool](https://images.trvl-media.com/lodging/76000000/75820000/75813600/75813514/f3be9f46.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1719cvt Orlando Newest Resort Community Town Home 5 Bedroom Villa by RedAwning Kissimmee - Washing machine - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=75813514&PinnedHotelID=75813514&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/72000000/71570000/71563400/71563378/0ef0ae18.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Disney Area Standard Homes by Oceanbeds Kissimmee - Pool - Air-conditioning - Microwave - Kitchen [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=71563378&PinnedHotelID=71563378&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/120000000/119680000/119672900/119672877/52b4a3ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Large 3BR Unit with 2 Kitchens - 5 Minutes From Animal Kingdom - Avail Dec 19-26 Kissimmee - Pool - Hot tub - Air-conditioning - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=119672877&PinnedHotelID=119672877&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/74000000/73070000/73063000/73062928/w1197h673x0y0-9e2b4f8a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 3 outdoor swimming pools, children's pool, tennis court, & fitness center Kissimmee - Pool - Air-conditioning - Laundry room [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=73062928&PinnedHotelID=73062928&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42410000/42407200/42407106/75d979f9_edited_8c63.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bay Lake Tower at Disney's Contemporary Resort \*\*available 12/24-12/29/22\*\* Bay Lake - Pool - Air-conditioning - Gym - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=42407106&PinnedHotelID=42407106&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/32000000/31360000/31353000/31352916/75cca266.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Resort fun awaits! 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We advise guests to purchase Trip Insurance or CSATravelProtection. Please refer to VRBO for the specific cancellation policy: Firm60/30DayPolicy.In addition,a $75 admin fee will be applied to process the cancellation. Power/weather-related cancellation: NVH does not issue refunds due to acts of nature such as weather,road conditions, snow conditions, power outages. ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is recommended for transport to and from this property ### Property is also known as Beautifully Decorated Brand New Luxury 9BR /spa/game Beautifully Decorated Luxury 9BR Villa With Pool/spa/game Villa Beautifully Decorated Brand New Luxury 9BR Villa /spa/game Beautifully Decorated Brand New Luxury 9BR /spa/game Kissimmee Beautifully Decorated Brand New Luxury 9BR /spa/game Beautifully Decorated Brand New Luxury 9BR Villa /spa/game ## About the area Located in Kissimmee, this villa is near theme parks. ChampionsGate Golf Club and Mystic Dunes Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Disney Springs™. Travelling with kids? Make time for Walt Disney World® Resort, or head to an event or a match at ESPN Wide World of Sports Complex. [Visit our Kissimmee travel guide](https://www.expedia.co.uk/Kissimmee.dx7927) [View more Villas in Orlando](https://www.expedia.co.uk/Orlando-Villas.d178294-aaVillas.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.30848%2C-81.64336&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7A32ZLsPJqAxgEdc9uM573I3wRg=) Kissimmee, FL ### What's nearby - Northeast Regional Park 3 min drive \- 1.7 miles - Lake Davenport 4 min drive \- 1.7 miles - Four Corners FC 6 min drive \- 3.2 miles - Highland Reserve Golf Club 6 min drive \- 2.5 miles - Orange Lake Golf 8 min drive \- 5.3 miles ### Getting around - Kissimmee Station 33 min drive - Kissimmee, FL (ISM-Kissimmee Gateway) 31 min drive ### Restaurants - McDonald's 5 min drive - 7-Eleven 17 min walk - Dutch Bros Coffee 6 min drive - Circle K 6 min drive - Twistee Treat Berry Town 5 min drive ## Frequently asked questions ### Does Beautifully Decorated Luxury 9BR villa with pool/spa/game have a pool? ### Is Beautifully Decorated Luxury 9BR villa with pool/spa/game pet-friendly? ### How much is parking at Beautifully Decorated Luxury 9BR villa with pool/spa/game? ### What time is check-in at Beautifully Decorated Luxury 9BR villa with pool/spa/game? ### What time is check-out at Beautifully Decorated Luxury 9BR villa with pool/spa/game? ### Where is Beautifully Decorated Luxury 9BR villa with pool/spa/game located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Beautifully Decorated Luxury 9BR villa with pool/spa/game Reviews ## Reviews ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 26 8 - Good 8 6 - Okay 4 4 - Poor 4 2 - Terrible 0 ### 8.0 Cleanliness ### 8.4 Location ## Reviews ### 10/10 Excellent #### Karthikeyan K. 18 Apr 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice resort to stay! It was good experience everything as expected and more spacier and we had nice stay. ##### Karthikeyan K. Stayed 5 nights in Apr 2022 ### 10/10 Excellent #### Alec M. 7 Jan 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great stay! Beautiful property! Close to Disney, we would stay here again! Very nice! ##### Alec M. Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Wayne M. 17 Sept 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place as good as advertised Everything was perfect a great start to our holiday ##### Wayne M. Stayed 3 nights in Sep 2019 ### 8/10 Good #### jasmin o. 29 Jun 2020 Liked: Check-in, communication, location, listing accuracy #### I think it needed to be more clean. Other than that we enjoyed our experience! We had a very good time!! ##### jasmin o. Stayed 6 nights in Jun 2020 ### 8/10 Good #### BRIAN F. 1 Apr 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Getaway We had 20 people and plenty of room. The pool heat was really warm which was extremely nice for everyone. the stay was great and would recommend this house. ##### BRIAN F. Stayed 7 nights in Mar 2022 ### 10/10 Excellent #### Temperence F. 1 Sept 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Awesome home Property looked exactly like pictures. Home was very clean , great location. ##### Temperence F. Stayed 5 nights in Aug 2020 ### 10/10 Excellent #### blondell b. 17 Jun 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family short trip We love the house. It was amazing. We are planning to come back again. Love it ##### blondell b. Stayed 4 nights in Jun 2019 ### 10/10 Excellent #### William S. 9 Jun 2019 #### The home was very clean and inviting ! The home was very clean and inviting. It was perfect and just as described. It had a dream kitchen and family room. The pool was very nice. There's so much space and the beds were so soft and relaxing. This is the perfect setting for people who love nature, space. We had a lovely time and will definitely return. ##### William S. ### 10/10 Excellent #### Marina Q., Tracy ca 21 Mar 2019 #### BEAUTIFUL HOME ❤️ We love the house,spacious,clean and it looks new just like the pictures. Great location,we enjoy playing in the game room with the kids,the pool area is really nice,great for kids. This property have all you need,.Great management,customer service and cleaning crew. Yes we would stay at this property again. Yes I would recommend this property to my friends. ##### Marina Q. Stayed 5 nights in Mar 2019 ### 10/10 Excellent #### Scott F. 3 Jul 2019 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing house for youth or groups with teenagers and adults! Amazing experience in renting this home this past week for my U15 girls soccer team. The house had plenty of room for my girls and house parents, the game room upstairs was a favorite of my players, and the bedrooms and bathrooms truly depicted the pics put online! Highly recommend to any large family or groups!!! ##### Scott F. Stayed 4 nights in Jun 2019 ### 10/10 Excellent #### Michael G. 28 Jan 2019 #### Great Place, Great Owners, Great Experience! House was brand new. Very well laid out. Very quiet area without a lot of shops and restaurants nearby, but still only 5 minutes away. Commute to Disney is easy from this location. Kids and Familirs will love this house. ##### Michael G. Stayed 4 nights in Dec 2018 ### 10/10 Excellent #### Alyssa S. 25 Jan 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Wonderful Experience (All Adult Group) We stayed here with a group of friends all 21+ and absolutely loved the house. It was clean and so much fun, even for a group of all adults (who still fought over the themed rooms). The only feedback I have is that I wish the kitchen was stocked with just a few more cooking utensils/dish soap and the laundry room had soap to run the towels. Other than that, it was a great distance from WDW and a wonderful neighborhood. ##### Alyssa S. Stayed 4 nights in Dec 2021 ### 10/10 Excellent #### Tiffany J. 4 Jun 2019 #### Beautiful House! Everything went smoothly. I was disappointed that the ice and water on the fridge did not work but the rental company sent someone out to look at. They were not able to fix it but the rest of the house more than made up for it. We had 18 people in our group and there was plenty of room for is and more. We will be back to this property in the future. ##### Tiffany J. Stayed 7 nights in May 2019 ### 8/10 Good #### Verified traveller 14 Jun 2021 Liked: Cleanliness, check-in, location, listing accuracy #### Family vacation 2021 The house was great, location was perfect we had lots of fun in the house after getting back from the parks...but had major issues getting through the gates, was always a long line and took awhile for them to open the gates. I was told y’all had just recently change the protocol for getting into the Community which may have been the problem. I was also told we were getting heated pool because the Wi-Fi was out but never did. One of the TV’s didn’t have cable the message said it was deactivated. Other than that it was perfect. I would definitely stay here again and have already told friends about it. ##### Verified traveller Stayed 8 nights in Jun 2021 ### 8/10 Good #### Hector P., Danville, CA 22 Jun 2021 Liked: Cleanliness, check-in, communication, listing accuracy #### Great proximity to theme parks, large and spacious Home was very spacious and accommodated our families (10 total) with room to spare. Proximity to the theme parks was also a plus. Having a pool was nice and the property already came with some floaties. The only issues we had were with loud neighbors playing music till close to midnight (homes are very close to each other), trash and general overcrowding and traffic in the streets in front of the house. Each home appeared to have about 4-5 cars parked in front making the area very crowded. Not sure if this is common or just everyone traveling this summer. Also, our trash bin was already 3/4 full of loose trash when we checked in. Trash is picked up everyday but they have to be bagged so our bin was never completely emptied. ##### Hector P. Stayed 7 nights in Jun 2021 ### 8/10 Good #### KIM R. 26 Nov 2022 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Family vaca the house was great, the floors however looked clean but were actually filthy... House could use some paint and repairs, showing alot of wear and tear. Some other things that would make it better, towels...we had 20 people there and there just were not enough towels and since there is a pool it would be nice to have beach towels as well. All the bathrooms had hand soap dispensers, but all were empty, I wouldn't expect shampoo and body soap, but simple hand soap would have been nice we wound up leaving all 8 bottles that we purchased there for the next guests. I am also pretty positive i paid additional for early check in, which I did not get and I also paid for heat for the pool, I was told it wasn't paid for and had to pay again. I will remember next time to make sure I print out my payment list before submitting since it can't be reprinted after payment is made. We would definately do this again, the house was plenty spacious with lots for the kids to keep entertained. ##### KIM R. Stayed 8 nights in Nov 2022 ### 6/10 Okay #### Jayne M. 28 Jul 2022 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Kissimmee house After planning for a year to have a family reunion, we arrived on July 8, 2022 to stay for a week. The home was centrally located for easy access to the Disney World, Universal and Sea World resorts. The teenagers in our group had a great time in the pool and enjoyed the game tables upstairs. We found the house needing repairs to kitchen chairs and cupboards and a few other things in the house. We found the upstairs bedsheets needed to be cleaned and some beds missing the top sheets. There were dirty marks and other signs of not being cleaned. After my daughters washed the sheets, the dirt marks and the other dirty appearance were gone. We sent a list of items that needed fixing to the managers. The next day a maintenance man showed up without notice to fix things. He pounded on the door and rang the door bell and then proceeded to enter the house. My daughter-in-law was alone in the house with a sick child and wasn’t able to get to the door before the maintenance man entered. His sudden appearance scared her half to death! Fortunately, the maintenance man said he would come back later to fix things. Advance notice would have saved everyone from this experience, and should be required. Despite this negative experience, we enjoyed staying in this house. ##### Jayne M. Stayed 8 nights in Jul 2022 ### 4/10 Poor #### Denise H. 17 Aug 2021 Liked: Check-in Disliked: Cleanliness, communication, listing accuracy #### Disgusted with filthy house!!!!- We arrived to this property after driving 7 hours from Florida to fine this home unkept😞 there was trash in the yard. The house front entrance is damage and dirty. There is a torn rug at the dirty entrance. Upon entrance there are stains on all walls like dripping of some type. The kitchen table has stains and is old. The grout in the floors are filthy. The stairwell carpet is filthy. The walls are filthy. There was food left on top of the refrigerator. The rug in the living room is dirty. It looks like 5 dirty pigs played on it. The curtains in the living room had visible stains on them. The wall in the kitchen , couches and chairs are dirty. . There is chalk outside on the patio. The patio cushions are stained. The patio table is broken. The stove is disgusting and the refrigerator is dirty. For over 3 grand this home should be top notch. The carpet was extremely gross. I texted the host for someone to come and clean it up for me. They told me to contact Nova. When a number given states to contact and text for maintenance and issues. To no avail we had to go to Walmart. So we could clean the house After filing my complaint I received notification that I would be refunded a couple of hundred of dollars. That does not compensates for the stress of the total ordeal. We lost a day of relaxing due to cleaning the house. We wasted two hours trying to connect with someone about the issue. After realizing we weren't going to get any help we went to Walmart to purchase cleaning products and experienced the long and crazy mob of vacationers . Stood in line for an hour drove back to the house and cleaned to 1 in the morning. We couldn't sit on the cushions in the pool area because they were filthy. I feel we should have been compensated for at least a day and cleaning fees. The second day we were on the phone with you and had different cleaning people and cable people calling interrupting our vacation while they did a job at the house that should have been completed before hand. Rental per night is twice the amount refunded. Cleaning fee is half that amount, I had to purchase cleaning supplies bedding and towels due to the filth. Do not rent this home. It’s beautiful if it’s clean. Unfortunately this owner doesn’t believe in cleaning. ##### Denise H. Stayed 5 nights in Aug 2021 ### 6/10 Okay #### sarah s. 15 Mar 2022 Liked: Check-in, communication, location #### Comfortable, but lots of issues... Our group consisted of 17 people, 10 children (ages 2-17), and 7 adults. Overall, we were disappointed with the cleanliness and inconvenienced by some other issues, but the house worked well for what we needed. We all slept well each night. Due to the nature of our vacation, we didn’t spend much time in the house, though. Just needed it for sleeping and showers. These are the issues we had... •Upon check-in, it was immediately obvious that the home needs an extensive DEEP cleaning. The walls were dirty, the grout in the bathrooms needs replacing (looks moldy), the baseboards have THICK dust, the linens are dirty, and the walls need repainting. •Several rooms did not have any type of dresser, which is annoying when you plan to stay for 7 days. •The listing says that all of the bathrooms have a combo tub/shower, in fact, only 1 did. The master has a very deep soaking tub, but not a combo. There is ONE combo shower/tub upstairs, all others are shower only. •On the first morning after check in, while attempting to shower in the upstairs combo, I noticed the shower curtain was covered in mold, the tub did not drain, and the light above the shower did not work. (I addressed these concerns and property management came out on day 2 to replace the curtain and fix the draining problem.) •On night one, I noticed that our king sized bed didn’t have a fitted sheet, rather a flat sheet just tucked around the mattress. And instead of a king sized flat sheet, a full sized flat sheet, turned sideways, to fit the king bed width-wise. (Also addressed these issues and property management put acceptable sheets on the bed on day 2.) •The overhead light in the Harry Potter (bunk) room did not work. And, for some reason (unknown to me), there was painters tape on the floor, around the threshold of the closet in the hallway of the bunk room. It just looks unfinished. •The kitchen is VERY bare bones. Don’t expect to be able to make large meals, there just isn’t appropriate cooking utensils. The ice maker/fridge water never worked during our stay. •There are some HVAC venting concerns in the wash room. (Ie, it’s not vented to the outside of the house, so the dryer just pushes all that back into the room.) •The neighborhood is crowded, but we didn’t have any noise issues. •The property management instructions regarding trash pickup were conflicting. (Ex - the email says “place trash in brown bench outside front door,” only problem is, no bench.) ##### sarah s. Stayed 7 nights in Feb 2022 ### 4/10 Poor #### Chris M. 4 Jan 2022 Liked: Check-in, communication Disliked: Cleanliness, location #### Loud Christmas vacation We reserved this property the week after Christmas for our 5 families. There was plenty of space for all, but we encountered several issues with this rental house and the property next door. When we arrived the floors were very dirty, some beds still had sand in them. The kitchen had plenty of dishes, glasses, and silverware but the pots and pans were a mess. It made cooking meals very difficult. There were towels, but no dish towels, wash clothes , or hand towels. We had paid for the pool to be heated but it was cold. We called the management company and someone came out to look but the pool wasn't warm until our 5th day. On the sixth day our freezer started making noises, again we called and a tech came out immediately. The next day the whole fridge stopped working, tech came immediately but unable to fix. The management company sent over a freezer for all of our food. So the last two days of our vacation we had no working refrigerator. By far the worse part of the trip were our next door neighbors. When we arrived they were playing music by the pool so loud we could not sit out by our pool and talk. We asked them to turn it down they refused, we lodged a noise complaint and they still refused to turn it down. We lodged several noise complaints, we learned we were not the only ones to do so, the security guard talked to them but to no avail. We would not recommend staying at this home. The management company did attempt to solve many of our issues but were unable to fix these issues. It was disappointing to have to deal with theses issues on our vacation. ##### Chris M. Stayed 7 nights in Dec 2021 ### 8/10 Good #### Justin M. 17 Nov 2021 Liked: Check-in, location, listing accuracy #### Great for large family trip to Disney Great layout and features for our extended family trip to Disney. Kids loved the game tables and pool. Good location and access was super easy. Surface areas were clean but house does need a deep cleaning, maintenance and new carpet. ##### Justin M. Stayed 7 nights in Nov 2021 ### 6/10 Okay #### Chantale B. 17 Oct 2021 Liked: Check-in Disliked: Cleanliness, location, listing accuracy #### Great at a glance When we first arrived everything looked so great til you start looking around.. this house looks like it hadn’t been cleaned in months. Nasty dirt all over the baseboard, at the bottom of the refrigerator, something sprayed on the wall and not wiped. We had to wear shoes or socks the entire time walking around the house or our feet would be black. Carpet upstairs has a huge split in the carpet out little ones kept tripping over. Also at the entrance to one of the bathrooms the tack strip sticks you every time. Looks like blood is on the back side of the curtains that lead out to the pool area. Couldn’t find the right remotes for some of the TVs. The gaming system did not work, air hockey table looks like it’s about to fall apart and the foose ball table didn’t have a ball. This neighborhood is also very loud with cars flying up and down the street. Also had a car try to pass us in the subdivision because we were going the speed limit. Waste of time calling the property manager because they do not answer the phone but only answer you in text. Definitely will not be staying at this property again. It could definitely use a good deep cleaning and a lot of repairs fixed. ##### Chantale B. Stayed 7 nights in Oct 2021 ### 10/10 Excellent #### Nicole B. 13 Sept 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### The BEST Experience Amazing experience, home was beautiful very clean we really enjoyed our stay ##### Nicole B. Stayed 4 nights in Sep 2021 ### 10/10 Excellent #### Cynthia C. 9 Sept 2021 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Absolutely Amazing I planned this trip last year for my family. The house looks just like the pictures. I loved how much space it had to accommodate our large group. The house was clean upon arrival. I was very impressed because I seen the previous reviews and was nervous. All the appliances worked and the house has dishes, cookware, and all the utensils for cooking. Due to Covid we purchased a lot of our own. The club house amenities included with your booking was excellent the kids loved it. I would most definitely book this house again. ##### Cynthia C. ### 6/10 Okay #### Pamela P. 14 Jul 2021 Liked: Check-in, location Disliked: Communication #### Biggest issue was hundreds of dollars of food was spoiled due to malfunctioning refrigerator Refrigerator/freezer never worked properly. So much food was spoiled because we shopped for the week as soon as we arrived. Requested grill large enough to feed 22 people. We had a small charcoal grill big enough to grill for maybe 5 people. Property upgrades definitely needed. Living area rug needs replacing. The beautiful living table shown in marketing photo needs refinishing (especially the top). Pool tiles and furniture cushions needs replacing. Nails sticking up on carpet in master bedroom between bedroom and bathroom. Game room pool sticks broken just to name a few. ##### Pamela P. Stayed 7 nights in Jul 2021 ---