Reception

Reviews of Motel 6 Oriskany, NY

2 out of 5
Motel 6 Oriskany, NY
5920 Airport Rd, Oriskany, NY

Reviews

6.0
Rating 10 - Excellent. 109 out of 755 reviews" "
Rating 8 - Good. 187 out of 755 reviews" "
Rating 6 - Okay. 187 out of 755 reviews" "
Rating 4 - Poor. 120 out of 755 reviews" "
Rating 2 - Terrible. 152 out of 755 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Renee'

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

BobbyJo

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and quiet. Will definitely stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Roxane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Oriskany specifically to be on our way to viewing the solar eclipse the next day. So, for us, it could have been less impressive, especially at the low price we got (while everything else was $800/night). It was Canine Central that night, which was great, since we travel with 2 dogs. What was particularly impressive was that when we complained about the something not working, the manager explained that we hadn't used it correctly (and he was right), but then gave us a discount, anyway! That night, there was a smell in the hallway when you'd leave the lobby area turning left, moving passed the door marked Hotel Manager. I think it's because the garbage can is there, and maybe people were depositing dog waste there. I'm sure it was an unusual situation due to so many traveling on a budget with pets for the once-in-a-lifetime solar event.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Roxane,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

4/10 Poor

Seimary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Seimary, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Lorraine, Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, the place is totally fine.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So this morning as I went to grab a towel to dry off , opened the towel and found a large bug rolled up in a pile of hair. Beyond nasty . Towels are already not that clean then to find this little surprise . Should have payed attention to the negative reviews . Avoid this place if you can .
Response from Nancy Y. on 18 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Aziz

Liked: Cleanliness, property conditions & facilities
Fine
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Aziz,Thank you for the amazing review! Maz K.#Team6

6/10 Okay

Sergio

Business traveller
Disliked: Amenities
Old property needs facelift
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Sergio,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Samantha

Stayed 1 night in Feb 2024

10/10 Excellent

Yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 14 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Tay gay

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 14 Feb 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Michael

Disliked: Cleanliness
I could hear the people next door all night long. Poor noise management. Never again.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Eliza

Stayed 1 night in Dec 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Amenities
Stayed 2 nights in Dec 2023

6/10 Okay

Chad

Business traveller
Disliked: Amenities
The staff were friendly, The room I stayed in was modest. There was no ironing board, no iron , one bedside table, no lamps , nothing decorative…. There’s a huge lobby and breakfast room however only coffee is available.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Kurt, Wauseon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean, well maintained. Staff was pleasant and helpful. Bare bones. Vending machines in lobby. No in room coffee makers. No breakfast/breakfast staples. Physically, rather remote. No restaurants, grocery store or gas station/convenience store near by.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Kurt, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service
It's perfectly adequate for staying overnight. Very plain inside the room. Bed is fine. Not enough electric outlets. The couple behind the front desk is very nice and accommodating.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Martin,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick in and out/Job interview.
The hotel was what I was expecting. Definitely served it's purpose. The only thing missing was an iron and ironing board.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 16 Nov 2023
Hi Erik, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oriskany review
Needed to plug my laptop in, but my 6-foot cord did not reach from the desk to the nearest available wall outlet some 15 feet away. No washcloth in the bathroom for my morning shower. The list of TV channels said it had HBO. It did not!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 16 Nov 2023
Hi Timothy,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
No coffee pots inrooms
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Scott,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Kathleen

Travelled with group
The room was missing washcloths, hand towels, tv remote, shampoo samples. Made a few trips to the reception desk for these missing items.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Kera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second time staying will go back
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 7 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Brooke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Staff & service
Everything was exactly as pictured.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi David,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Orville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marcy

Helpful
The room was very nice. We needed an extension cord for my husbands CPAP machine and the were able to help us. They also helped me print a paper I really needed. The staff went above and beyond. Would recommend and would stay again.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Marcy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

sean

Stayed 2 nights in Oct 2023

10/10 Excellent

Ryan

Stayed 3 nights in Sep 2023

10/10 Excellent

griffith

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Sep 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Jeri

Disliked: Cleanliness, amenities, property conditions & facilities
I liked it was away from any busy section….and was easy to get back and forth to my destinations
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Jeri,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

8/10 Good

Trisha

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad smell. The tub and shower didn’t look like it was cleaned. The two towels that were in the room was dirty/stained up. The ceiling above the shower head was leaking cold water.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Jennifer,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

nathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible. After the forth room that had dirty bathrooms and the last one a urine soaked mattress. We left.
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Nathan,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Nicole, PEARL RIVER

Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
We will come back next year.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 3 Oct 2023
Hi Suzanne,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Poor

Traci

Travelled with partner
Disliked: Amenities
The bed was broken, the toilet ran and ran and a portion of my car fender was stolen. Would not recommend
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Sept 2023
Hi Traci, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not happy!
The room was not the same size as descibed. It was much smaller and the room didn’t even have a closet. The bathroom was not clean.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi William,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was nice just get different blankets they look old
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
clean, quiet, friendly staff
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Erin, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Debra, Snohomish

Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access ,plenty of parking,quiet clean rooms very friendly staff.24hr coffee available
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Michael,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs some TLC
Mattresses were decent. Pillows need to be replaced. Shower head had very good pressure and temperature was very good. Place is in need of major overhaul. Stairwell was dirty. In the morning, there was a pile of garbage in the hallway. Overall, if I had to stay there again, I might just choose to sleep in the car at a rest area.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Nancy,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Yuck
Our room was gross. The bathroom is the easiest part of the room to clean and there was toothpaste spit all over the sink faucet and the shower was full of black mildew and random pieces of hair. The white towels were grayish and stained. The chairs were all stained. We were so grossed out we just left.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Poor

Maureen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointingly dirty
Traveling with my dogs and I just wanted a cheap pet friendly place close to the highway. This place was all that except it was filthy. Clean towels but would it have killed you to wash the sink. The bed was like a covered cardboard box but the sheets were fresh. Do yourself a favor pay a bit more and get a place that can afford soap.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Maureen,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN
Not a Good place to Stay. Over priced for the condition and upkeep (If Any) of the place. Smell was Horrible... Garbage stacked up in hallways next to very Dirty, Leaking ice machines. Dirty towels and linens were piled in hallways. NO ELEVATOR to get to 2nd Floor. Stair well reaked and had filthy Dirty concrete. Didn't dare touch the Handrails. Room smelled of Bleach and Stale Dirty clothes. Bathroom was Horrible. Floors had hair and dirt from previous occupants. Walls had either dirt or mold. The room floors were dirty and Sticky and the window latch didn't Lock. I wouldn't recommend staying at this place even if it was last room available. I would much rather Sleep in my car at a Thruway rest stop. All Around Bad Place.
Stayed 1 night in Aug 2023

4/10 Poor

Sabrina

Stayed 1 night in Aug 2023

6/10 Okay

Raymond

Travelled with group
Disliked: Cleanliness, property conditions & facilities
could be a lot better
Hotel smells. Stairwell looks like it came from a horror movie. No shampoo in shower. Towels are less than optimal. OK if you need to spend a night and can not find other accommodations
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Raymond,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6