Loads of activities for families and great clubs and activities for the kids. We really enjoyed being on the lake and having a heated pool to swim in. This was a last minute get a way weekend for us, so we enjoyed the relaxation.
Thought we would check in at 1:00 PM but room was not available until later. Said they would call when when it was ready but never received call. We checked in at three and the room was ready.
On check in, out TV was in the wrong ratio and it was fixed immediately with a portable device brought in with staff but was not available in the room.
We tried the Hot tub but the circulating jets were not working. I commented to staff about the problem and they immediately showed me how to turn the jets on. It was not obvious and the attendant suggested that we should of called and said that there were no bad questions and we should not hesitate to ask.
After a late night, we arrived for breakfast around 10:00 am and was told that it ended at 10.00. There was no notice on breakfast times. They had put away the hot items but said we could have coffee, cereal, muffins, fruit,etc.
Asked what the check out time was and said it was 11:00 AM but that we could get an extension which we received.
It was a learning experience and realized that we should of asked for all the details to avoid disappointment. Hope this helps the next guests.
Traveller from Toronto
A Luxury Boutique Hotel in OrilliaStone Gate Inn offers luxurious all-suite accommodations, gracious hospitality and …More
Staff could not find our booking even after giving him our reservation no. He does not know which room to put us in and was looking for his manager's contact. After almost 10 minutes of looking, we have to assist him by showing the open boxes (with keys in it and a note, which is just beside the check-in counter).
We go to the Engebert Humperdinck concert once a year, me from Picton and my daughter from
Kitchener. We always stay here. It's so pleasant, and we take the shuttle to the casino. We have missed a couple of visits due to previous commitments.
We are both looking forward to seeing you again, next year. It was a really positive experience and we wouldn't stay anywhere else!
Traveller from Picton, Ontario
This Orillia hotel in Ontario offers superb amenities including an onsite bistro, fitness facility, seven person hot tub and …More
A clean, comfortable room. The girl at the front desk was very knowledgeable about the area. She answered any questions we had and if she didn't know she did some research and called our room with the results.
Traveller from Smithville, On
Located next to boat rentals and Washago Cruise Lines, this Ontario hotel is also 1 km (0.5 mi) from the Trans Canada …More
Ontario's Sunshine City entices thousands of visitors every year with its lakeside parks, beaches, boardwalks and even an open air lakeside theatre. Several festivals are held here, including the Mariposa Folk Festival, which has been running for over 50 years. Lake tours and fishing are popular, while the more cerebral visitor will enjoy the Leacock Museum.
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