We arrrived, there were builders in the foyer, we had to step over tools to get in, then we were told to use a different door,we went to check in, I was told I needed to pay, I had already paid so I showed the girl on the app on my phone,she said ti would be rectified later, we went in through the cafeteria/bar area, we had to walk through dust etc to get to the lift, there was thick builders dust in all the corridors etc,the sound of drilling and banging was unbelievable, we went down to the cafe to eat, we had ta[as and that was quite nice, reasonably priced and the girl was friendly.Around 6.30pm the drilling/banging stopped, then around 8pm the drunken builders started trawling the corridors, shouting at the top of their voices to each other and hammering on each others doors!!! This stopped before midnight, but started again around 6am when they were getting ready for work!! We then had to walk through a crowded cafe/bar to get to breakfast......it was very noisy.....the same until we left really, AND I was asked twice more to pay!!!!!!! Not entirely sure how anyone has the pure cheek to make me pay for that anyhow!!!!!!!!!!!!!! The other two hotels on our trip were just about perfect