In-room safe, desk, blackout curtains, soundproofing

Reviews of Scandic Grand Örebro

3.5 out of 5
Scandic Grand Örebro
Fabriksgatan 21-23, Örebro

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1000 reviews" "
Rating 8 - Good. 415 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Selma Scandic Grand Örebro on 9 Oct 2023
Hej, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Had a good stay. Thanks
Stayed 6 nights in Sep 2023
Response from Scandic Grand on 24 Sept 2023
Dear Guest,Thank you so much for you comments!Please come back,Best Regards Scandic Grand

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Anna on 16 Aug 2023
Hello Many thanks for your great review of your stay with us! It makes us very happy that you enjoyed your stay and we hope to see you again soon.Reception Scandic Grand, Örebro

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Really enjoyed our stay at the hotel. The staff were friendly, the room was comfy and clean, excellent breakfast and we loved the fabulous relaxation centre. Only thing we would have liked but didn't have was a fridge in the room. Will definitely stay here again next time were in Örebro.
Stayed 2 nights in Aug 2023
Response from Xiang, Scandic Grand Örebro on 14 Aug 2023
Hi, Thanks for your feedback on you recent stay with us. We’re glad to hear that you had a pleasant hotel experience and we hope to see you soon again!Best,

10/10 Excellent

caroline, Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Linn

Stayed 1 night in Apr 2022
Response from Jeanette - Scandic Grand Örebro on 18 Apr 2022
Hej, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen! Med vänliga hälsingar

4/10 Poor

Henrik

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Örebro Scandic ”Grand”
No bread or pancakes at breakfast. “Nothing left”. Pricey for the room standard.
Stayed 1 night in Dec 2021
Response from Jeanette - Scandic Grand Örebro on 5 Jan 2022
Dear Henrik! Thank you so much for your feedback and that you chose to stay with us. We are really sorry that the breakfast experience did not meet your expectations. We will look into your feedback and we hope we will get a new oppurtunity to welcome you back. Thanks again and have a lovely evening! Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok stay
Ok rooms execpt for no AC or fans. The room was extremely warm to sleep in
Stayed 1 night in Jul 2021
Response from Caroline, Scandic Grand Örebro on 31 Jul 2021
Hello, Thank you very much for your review of your stay with us! We have had a lovely summer with extreme heat, so unfortunately it is hot even in the rooms. Hope to see you soon again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot room
Extremely hot room.
Stayed 1 night in Jul 2021
Response from Caroline, Scandic Grand Örebro on 31 Jul 2021
Hello, Thank you very much for your review of your stay with us! We have had a lovely summer with extreme heat, so unfortunately it is hot even in the rooms. Hope to see you soon again!

8/10 Good

Rakesh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There is no AC in rooms which make staty à bit uncomfortable . Rest for everything you have to go to front desk and ask.
Stayed 3 nights in Jul 2021
Response from Caroline, Scandic Grand Örebro on 31 Jul 2021
Hello, Thank you very much for your review of your stay with us! We have had a lovely summer with extreme heat, so unfortunately it is hot even in the rooms. Hope to see you soon again!

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, comfortable, facilities and great breakfast.
Stayed 1 night in Mar 2021
Response from Caroline, Scandic Grand Örebro on 11 Apr 2021
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.

6/10 Okay

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Caroline, Scandic Grand Örebro on 14 Feb 2021
Hej, Stort tack för ditt omdöme om din senaste vistelse hos oss. Tråkigt att höra att du inte är helt nöjd. Vi skulle såklart uppskatta att få veta vad som inte var bra så att vi kan bli ännu bättre på det vi gör. Du är varmt välkommen att kontakta oss med din feedback.

8/10 Good

Burak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Susanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ok overall
nice place the rooms were hot but ok overall
Stayed 1 night in Jan 2020

8/10 Good

Olof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Kind, friendly, helpful staff. The only thing I found a little odd was that your room wasn’t cleaned unless you requested it by 11 pm the night before. Also forgot to bring a washcloth, forgetting that one is not provided in Europe.
Stayed 7 nights in May 2019

6/10 Okay

Omid, Tehran

Liked: Cleanliness, staff & service
It was good hotel
Response from General Manager on 15 Sept 2016
Dear Tehran Thank you for your review, it means a lot for us when we get feedback from our guest. We are very happy that you had a pleasant stay with us. Thank you again for your feedback. Kind regards/ Marie Malmberg Inhouse Sales Manage

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Would stay again
Easy to find, nice older hotel with restaurant and bar (both closed on Sundays) with excellent breakfast.
Response from General Manager on 15 Sept 2016
Dear guest, Thank you for your kind review, we really appreciate feedback from our guests. We are very happy that you had a pleasant stay with us and do hope that we will see you again as our guest. Kind regards/ Marie Malmberg Inhouse Sales Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. We were on business, we will stay there again.

6/10 Okay

Stephen, MALMO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
SCANDIC OREBRO
Hotel is tired I normally stay at the Clarion and will not be using this hotel again. It has a better gym facility than the Clarion but that is the only thing better. Service was not good. Staff not very helpful at all

8/10 Good

Lena

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Scandic Grand Örebro on 30 Mar 2024
Hej, Tack snälla för att du tagit dig tid att skriva ett omdöme. Hoppas att vi ses snart igen.Vänliga hälsningar

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Selma Scandic Grand Örebro on 17 Feb 2024
Hej, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!

6/10 Okay

Henrik

Business traveller
Stayed 1 night in Jan 2024
Response from Selma Scandic Grand Örebro on 25 Jan 2024
Hej,Tack för din feedback efter ditt besök hos oss! Hoppas att vi ses snart igen.

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nemt og centralt
Dejlig central placering og meget imødekommende personale. Vi havde hund med og der var fra hotellets side virkelig sørget for at også hunden følte sig velkommen. Dog lidt kold på værelset, hvor der ikke var mulighed for at regulere temperaturen selv
Stayed 1 night in Jan 2024
Response from Josefine on 14 Jan 2024
Hej,Tack för din fina feedback efter ditt besök hos oss, så roligt att höra att du och vovven är nöjd med ert besök! Hoppas att vi ses snart igen!bästa,Josefine

8/10 Good

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Selma Scandic Grand Örebro on 11 Jan 2024
Hej, Stort tack för ditt omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.

10/10 Excellent

Örjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nej, allt var rent och snyggt.
Stayed 1 night in Dec 2023
Response from Selma Scandic Grand Örebro on 11 Jan 2024
Hej, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!

4/10 Poor

Karolina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lagom dålig vistelse…
Det luktade avlopp från toaletten under hela vistelsen. Sängen var så hård att jag inte kunde sova, min man sov dock väldigt bra. Dunet (?) i kuddarna delade sig och gjorde att man liksom sov platt men med kudden runt huvudet.
Stayed 2 nights in Dec 2023
Response from Selma Scandic Grand Örebro on 11 Jan 2024
Hej.Tack för din feedback efter er vistelse hos oss. Vi har tagit del av dina synpunkter och kan bara beklaga att ni inte är nöjd med er vistelse.

8/10 Good

Kayode

Stayed 1 night in Dec 2023
Response from Xiang, Scandic Grand Örebro on 31 Dec 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Gott nytt år!Bästa,

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Selma Scandic Grand Örebro on 17 Feb 2024
Hej, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Hoppas att vi ses snart igen!

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Xiang, Scandic Grand Örebro on 31 Dec 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Gott nytt år!Bästa,

10/10 Excellent

Micael

Stayed 1 night in Dec 2023
Response from Xiang, Scandic Grand Örebro on 31 Dec 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Gott nytt år!Bästa,

8/10 Good

Anders

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Xiang Scandic Grand Örebro on 31 Dec 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Bästa,

10/10 Excellent

Margaretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Xiang Scandic Grand Örebro on 31 Dec 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen 2024.Gott nytt år!Bästa,

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Xiang Scandic Grand Örebro on 31 Dec 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Gott nytt år!Bästa,

10/10 Excellent

Malin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Xiang Scandic Grand Örebro on 31 Dec 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Gott nytt år!Bästa,

4/10 Poor

Christoffer

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Selma Scandic Grand Örebro on 13 Dec 2023
Hej Christoffer.Tack för din recension.

6/10 Okay

Firma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Selma Scandic Grand Örebro on 13 Dec 2023
Hej FirmaTack för din recension.

4/10 Poor

Josefine

Stayed 1 night in Dec 2023
Response from Selma Scandic Grand Örebro on 13 Dec 2023
Hej JosefineTack för din recension.

8/10 Good

David

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Selma Scandic Grand Örebro on 9 Dec 2023
Dear Guest,Thank you so much for you comments!Please come back

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from Selma Scandic Grand Örebro on 9 Dec 2023
Dear Guest,Thank you so much for you comments!Please come back

10/10 Excellent

Mattias

Stayed 1 night in Dec 2023
Response from Selma Scandic Grand Örebro on 9 Dec 2023
Dear Guest,Thank you so much for you comments!Please come back

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from Selma Scandic Grand Örebro on 9 Dec 2023
Dear Guest,Thank you so much for you comments!Please come back

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reception Scandic Grand Örebro on 28 Nov 2023
Hej,Tack för din feedback efter ditt besök hos oss! Hoppas att vi ses snart igen!Bästa,

6/10 Okay

Anders

Travelled with partner
Liked: Cleanliness, staff & service
Hej
Stayed 1 night in Nov 2023
Response from Xiang, Scandic Grand Örebro on 28 Nov 2023
Hej,Tack för din feedback efter ditt besök hos oss, så roligt att höra att du är nöjd med ditt besök! Hoppas att vi ses snart igen!Bästa,

10/10 Excellent

Kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralt
Stayed 2 nights in Nov 2023
Response from Selma Scandic Grand Örebro on 25 Nov 2023
Hello Thank you very much for your great review of your stay with us! It makes us very happy that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Peter

Stayed 1 night in Nov 2023
Response from Anna on 21 Nov 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.

8/10 Good

Dimitrios

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Anna on 21 Nov 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.

8/10 Good

EVA INGEGERD

Stayed 1 night in Nov 2023
Response from Anna on 15 Nov 2023
Hej, Stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.