Ratings based on 1,281 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Southern California

Freezing room

Posted 09-Jan-2017
Our room temp was 54 when we first arrived.. Changed the thermostat in hopes that it would warm up. It didn't. Security came to change. It didn't. Froze all night.
5out of 5
Recommended
for Everyone
by A verified traveller

Vacation To go to Disneyland

Posted 03-Jan-2017
First time to stay at the hotel. Everyone enjoyed the hotel accommodations. Especially the kitchen for the evening. It was a good choice for our family.
Comment from Hotel Management
05-Jan-2017 by Anaheimrieh@ih-corp.com, Hotel Management
Thank you for being our guest. We appreciate you taking a moment to share your review with us and I am very pleased to know it was nothing less than a 5star experience. We hope to see you again soon on your next trip to the Anaheim area.
5out of 5
Recommended
for Everyone
by A verified traveller from British Columbia

Posted 11-Dec-2016
Very friendly staff. Nice quality breakfast. Shuttle to Disney was convenient and good value. Very excited to visit again.
Comment from Hotel Management
13-Dec-2016 by anaheimrieh@ih-corp.com, Hotel Management
Thank you for being our guest. I am very pleased to know you found our staff to be friendly, our location to be convenient and the hotel a good value. Thank you for sharing your review with us and we hope to see you again soon.
4out of 5
Recommended
for Everyone
by A verified traveller from Vancouver BC

Family trip to Disney

Posted 20-Nov-2016
Pros: Large room, good service, great breakfast choices.
Cons: Upgrades, cleanliness, take away fee for parking (unless offering a free shuttle to parks).
We stayed 5 nights at this hotel recently. The hotel had great service and friendly staff. The room was huge and spacious which was great for a growing family of 5. After unloading we noticed a wet spot on the carpet near the bathroom and thought it could be a leak so we mentioned to staff. They checked it out and informed us it was alright. However the whole trip that spot in the room caused a musty gross smell. We had already unpacked and barely spent any time in the room or I would have asked to get a new room. For being a Marriot hotel the room was also not quite up to my expectations. Rust in bathtub, peeling wall paper, gross dirty grout. The hide-a-bed is not even worth attempting to use. It was HORRIBLE. It cut me as I opened due to the springs being broken. The bed was so lopsided my teenager just looked at it and decided he'd rather sleep on the couch. Absolute crap. The location is pretty far from Disney which makes paying for parking seem silly. I get free parking at the parks so we didn't use the shuttle offered. Our room faced the parks and we could somewhat see the fireworks from the 3rd floor. Breakfast was mostly good, lots and lots of choices but around 8 it gets pretty crazy and they run out of items. We missed the reception time because we were at parks except on Wednesday which was Sundaes. Elevators could be quite slow at times but typical of most big hotels.
Comment from Hotel Management
24-Nov-2016 by anaheimrieh@ih-corp.com, Hotel Management
Thank you for being our guest. I am very sorry to hear we fell below your expectations and want to assure you that your concerns have been relayed to both our housekeeping and maintenance departments to ensure the items that can be corrected are done so immediately. Thank you for being our guest and we hope to better serve you on a future trip to the Anaheim area.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 08-Nov-2016
Hotel was close to disneyland, shuttle on time . Great breakfast.
Comment from Hotel Management
17-Nov-2016 by anaheimrieh@ih-corp.com, Hotel Management
Thank you for being our guest. We appreciate your review and are pleased to know you enjoyed your time with us and we hope to have you as our guest again on a future trip to the Disneyland area.
4out of 5
by A verified traveller

Posted 24-Oct-2016 on Hotels
Comment from Hotel Management
27-Oct-2016 by General Manager, Hotel Management
Thank you for choosing our hotel. We thank you for being our guest and for providing a review of your stay and we hope to see you again soon.
3out of 5
by A verified traveller

Ok stay

Posted 23-Oct-2016 on Hotels
Room was ok- property is a little run down- staff was very friendly and helpful Overall an ok stay
Comment from Hotel Management
30-Oct-2016 by General Manager, Hotel Management
Thank you for being our guest. We appreciate your feedback and hope to have you as our guest again on a future trip to the Disneyland area.
5out of 5
by A verified traveller

Posted 22-Oct-2016 on Hotels
Comment from Hotel Management
27-Oct-2016 by General Manager, Hotel Management
Thank you for being our guest and for sharing a review of your stay with us. I appreciate you choosing our hotel and we hope to see you again on a future trip to the Anaheim area.
5out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Posted 21-Oct-2016
Location: Close to Disneyland.
Wonderful Disneyland Trip. The included breakfast buffet was great. Suite included a kitchenette and was close to Target to get supplies.
Comment from Hotel Management
22-Oct-2016 by anaheimrieh@ih-corp.com, Hotel Management
Thank you for choosing our hotel. I am very pleased to know you found our location, the breakfast buffet and the appointments of the suite to be exactly what you were looking for. Thank you for being our guest and we hope to see you again soon on your next trip to Disneyland.
2out of 5
by A verified traveller

Rooms have Mold

Posted 19-Oct-2016 on Hotels
This was my 3rd time staying at the property since 2010. The previous two times I had no complaints. This time was however much different. Upon checking in late Friday night our first room had a smelly wet odor as well as the room had dog hair all over the sofa as well as the bed. When calling the front desk the first time we were told the room was clean and it just might be some odor coming from a nearby room and once we turn the AC on or open a window it would go away. At first I was taken back by this. After about 20 minutes the smell did not go away but rather gave me, my wife and our friends a headache. Again, I called the front desk and this time they gave me a room a few doors down. One thing I noticed that night was the flush for the toilet was loose and would come off when you flushed the toilet. The next morning upon taking a shower I look at the top of the bathroom wall and saw mold. When departing for the day I talked to the representative at the front desk and notified I was going to be out all day so if someone could look into the toilet as well as the mold and maybe get me a different room that did not have mold in it, I would greatly appreciate it. Upon my return (sometime after 1030PM) I was told there were no rooms to move me to since the hotel was fully occupied due to a convention next door. Then on my final night we had our room cleaned upon our return the whole room smelled like wet rag. I am very surprised that hotels.com gave this property a 4.4/5
Comment from Hotel Management
30-Oct-2016 by General Manager, Hotel Management
Thank you for being our guest and for sharing your review with us. I am very sorry to hear you experienced an issue with both the cleanliness of your room as well as how the staff handled the situation. I want to assure you the cleanliness portion has been corrected and the service by our staff is being addressed as well. I appreciate your feedback and sincerely hope we may have an opportunity to better serve you on a future trip to the Anaheim area.