Ratings based on 1,012 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
77% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from C

Nice basic hotel

Posted 12-Sep-2016
No refrig in room ... Comfortable basic room with no frills.
5out of 5
by A verified traveller

Perfect

Posted 12-Sep-2016
Wish we would have staywd here for the Catalina Crossing race .
4out of 5
by A verified traveller

Vet nice hotel and close to shopping and beaches

Posted 06-Sep-2016
So happy to stay at this hotel. The staffs are very helpful.
3out of 5
by A verified traveller

Posted 29-Aug-2016
The room is uncomfortable. Location is perfect. If you're looking for a one night stay this hotel is ideal
2out of 5
by A verified traveller

Hotel con mal servicio e instalaciones

Posted 29-Aug-2016
Se tardaron una hora para hacer el check in porque no encontraban la reservación. El aire acondicionado y el control remoto no servían correctamente. El room service caro y malo.
5out of 5
by A verified traveller

Posted 22-Aug-2016
The hotel was great. My only suggestion would be more lounge chairs by the pool.
3out of 5
by A verified traveller from riyadh, ksa

It was nice hotel the staff were friendly

Posted 15-Aug-2016
Good experience but the bathrooms need a vanity kit for the guests also we hate that there is a daily parking fees even for the guests
3out of 5
by A verified traveller from Northridge CA

Hotel staff unfriendly

Posted 02-Aug-2016
Pros: We liked the beds, they were soft and the pillows were too.
Cons: The pool area and outside activities were very limited. The hotel staff could take a lesson on customer service.
Location: Close to many restaurants.
The hotel was close to where we needed to be for the weekend, which is in large why we chose this location. Upon check in at 3pm, we were told that the room was not ready yet. Which was fine, but the front desk staff was not friendly about this whatsoever, "we have no room, you NEED to come back later" Another staff said, "how about a room with one bed". Um, I booked an paid for 2 beds. If I wanted a room with one bed then I would have paid for and booked a room with one bed. Why offer me this ?!? On Saturday night, we ordered room service. My wife asked for extra tartar sauce for her fish and chips. When on the phone with the staff who took the order, my wife politely asked "Can we have extra tartar sauce please?" She thought that the staff member did not hear her the first time, so she repeated "tarter sauce, can we have extra please" The staff responded "I know what tarter sauce is lady!" Perhaps the staff member was busy, but I don't feel it was polite to refer to my wife as "lady!" and in this tone. After we ordered, we were fearful that we were going to get the "special" tartar sauce...and contemplated cancelling the order. We shouldn't have to feel this way. On a good note, the morning restaurant staff was very friendly and attentive. Extremely polite. I wish I remembered his name..but it was 7am and I was half asleep.
3out of 5
by A verified traveller

The worst Hilton.

Posted 01-Aug-2016
Hilton is a great hotel brand. In fact it is my favorite. Now this one is good but not great, but it is also the worst Hilton I've ever been too. There is no refrigerator or microwave, the bathroom is small and doesn't have a fan, also the parking fee is quite high at $24 a night. The wifi is very slow on the second floor but as soon as I stepped into the lobby area, speeds sky rocketed. To put this into comparison, I paid a lot less at Hilton Garden Inn in San Diego/Mission Bay and it had everything that this Hilton didn't plus more! Parking is a lot cheaper at $12 a night and the room is much much bigger.
4out of 5
by A verified traveller from T

Hotel agradable personal de recepción poco amable

Posted 31-Jul-2016
Personal de recepción poco amable en la llegada y salida del hotel