"Excellent value for the price"
Stayed here for 3 days, rental car was safe in the parking lot, wish I had noticed it the first day, there was a lot of food selection for the continental breakfast for being in such a small space, the room itself was very clean, the shower was awesome, water pressure was amazing, was very happy with the value we received. Close walking distance to trams, so you definitely save on parking and get to the park with no problems, I was 6 months pregnant and was able to easily make the walk with my 2 year old (but did have the assistance of my mom with us). The outside of the hotel isn't the most glamorous, I can't speak for the pool because we didn't use it, and the road noise can be a bit loud, but we live in the city so it didn't bug us whatsoever. Again, overall value I felt was phenomenal for what we paid and .
BUT what really stood out was the customer service. A huge shout out to Juan who worked the front desk, he was always extremely professional, helpful, very knowledgeable about local businesses, directions, any questions we had at all, definitely went above and beyond for all guests that I saw him interact with. I have stayed at a great deal of hotels in that area, as my husband is an OC native and has family there so we do Disney and SoCal trips quite often, and Juan's service was outstanding, by far the best (and we've stayed on Disney property many times!). All other staff was always friendly and interactive. Loved our stay there.
Traveller from Oregon City OR