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Reviews of Sonesta Simply Suites Irvine Spectrum

2.5 out of 5
Sonesta Simply Suites Irvine Spectrum
16150 Sand Canyon Ave, Irvine, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Amir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad internet connection
Stayed 4 nights in Apr 2024

10/10 Excellent

Sidney, Tustin Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
kind and courteous check-in personnel, very functional space in rooms, very comfortable mattress, super clean bathroom
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 2 Apr 2024
Thank you for the great feedback!

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No stores around
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 29 Mar 2024
Thanks for your feedback!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, clean and quiet area. Staff was extremely nice and helpful. Definitely recommend.
Stayed 2 nights in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 29 Mar 2024
We thank you for the great feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great to include a kitchenette. I was able to cook my own breakfast in the morning. In the gym area you could still get the basics of a breakfast with cereals and or coffee. Restaurants and grocery shopping were about a mile from the hotel is need be to get something for the kitchenette. Staff was extremely nice and helpful. Bed was very comfortable, large fridge in room was great as well. For a 2 star hotel, accommodations were great!
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 28 Mar 2024
We thank you so much for the great review. Best regards!

6/10 Okay

Nicholas

Travelled with partner
Disliked: Staff & service
Average place, decent for the price, nothing special at all, very limited service.
Stayed 2 nights in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 26 Mar 2024
Thank you for your review!

10/10 Excellent

Yara

Stayed 2 nights in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 15 Apr 2024
Thank you for the feedback!

8/10 Good

younes hashemian

Stayed 5 nights in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 15 Apr 2024
Thank you for the feedback!

10/10 Excellent

David

Business traveller
Liked: Staff & service, amenities
I would have thought there would be some kind of continental breakfast but no.
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 26 Mar 2024
Thank you so much for the great review!

10/10 Excellent

Irma

Stayed 2 nights in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 10 Apr 2024
Thank you for your feedback!

8/10 Good

Jennifer

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The chair in my room had duct tape on it. Just take the chair out of the room….
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 26 Mar 2024
Thanks for sharing your feedback! We will review your comments with the hotel team.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 26 Mar 2024
Thank you for the great review!

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable
Stayed 2 nights in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 26 Mar 2024
Thank you so much for the great review.

8/10 Good

Shalaleh

Liked: Cleanliness, staff & service
Everything was great except the microwave was not working. Even though i asked them to.fix still not fixed. Not a big deal because i was barely in my room. But could be good to have warm milk in my coffee in the morning. Otherwise very clean.
Stayed 2 nights in Mar 2024
Response from Sonesta Simply Suites Irvine Spectrum on 26 Mar 2024
Thank you for sharing your feedback. We are sorry to hear about the microwave, we will be reviewing with the hotel team.Thank you!

6/10 Okay

Dulce

Stayed 1 night in Feb 2024
Response from Sonesta Simply Suites Irvine Spectrum on 26 Mar 2024
Thank you for the feedback!

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The overall area where the property is nice and quiet. The room was nice and had a nice little kitchenette. The issue that my partner and I had was the we found a condom wrapper behind the reclining chair. I'm sure that it was missed by the cleaning staff, but that caught us off guard for sure. If you get a room the is clean, then you will be content with your stay.
Stayed 3 nights in Feb 2024
Response from Sonesta Simply Suites Irvine Spectrum on 29 Feb 2024
Thank you for your feedback. We will be sharing with our team.

10/10 Excellent

javier

Liked: Staff & service, property conditions & facilities
Shares are lot with Kaiser hospital but not a problem
Stayed 1 night in Feb 2024
Response from Sonesta Simply Suites Irvine Spectrum on 18 Feb 2024
Thank you for the great feedback!

10/10 Excellent

Jonathin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sonesta Simply Suites Irvine Spectrum on 8 Feb 2024
Thank you for the great feedback!

10/10 Excellent

PRERAK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Simply Suites Irvine Spectrum on 18 Jan 2024
Thank you so much for the great feedback!

10/10 Excellent

Kim Cell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sonesta Simply Suites Irvine Spectrum on 20 Jan 2024
We thank you so much for the great feedback!

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024
Response from Sonesta Simply Suites Irvine Spectrum on 8 Feb 2024
Thank you for the great feedback!

10/10 Excellent

Fred

Stayed 1 night in Jan 2024
Response from Sonesta Simply Suites Irvine Spectrum on 17 Jan 2024
Thank you for your feedback!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sonesta Simply Suites Irvine Spectrum on 17 Jan 2024
Thank you so much for the great feedback!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sonesta Simply Suites Irvine Spectrum on 4 Jan 2024
Thank you for the great feedback!

4/10 Poor

david, Chino Hills

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Simply Suites Irvine Spectrum on 25 Dec 2023
Thank you for the feedback!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Simply Suites Irvine Spectrum on 25 Dec 2023
Thank you so much for the great feedback!

8/10 Good

mathieu

Travelled with family
Liked: Staff & service
Very handy to the hospital. Reasonably priced. No shops or eateries within walking distance, but that's not Sonesta's fault.
Stayed 2 nights in Dec 2023
Response from Simply Suites Irvine Spectrum on 25 Dec 2023
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stove placement is Vertical, Overall Great Stay
Room was great to stay, one minor con I had the was the stove position. I just it was horizontal rather vertical. Other than that, I enjoy my stay!
Stayed 2 nights in Dec 2023
Response from Simply Suites Irvine Spectrum on 19 Dec 2023
Thank you so much for the great review!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Simply Suites Irvine Spectrum on 19 Dec 2023
Thank you so much for the great review!

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Simply Suites Irvine Spectrum on 9 Dec 2023
Thanks for your feedback!

8/10 Good

Daniel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to have bicycles available as there's no food eateries nearby and more selections for the pantry. Otherwise, it's a gem.
Stayed 3 nights in Nov 2023
Response from Simply Suites Irvine Spectrum on 1 Dec 2023
Thank you for your feedback!

10/10 Excellent

Felix

Stayed 1 night in Nov 2023
Response from Simply Suites Irvine Spectrum on 1 Dec 2023
Thank you for the great feedback!

10/10 Excellent

Quinn

Stayed 1 night in Nov 2023
Response from Simply Suites Irvine Spectrum on 9 Dec 2023
Thank you for the great feedback!

2/10 Terrible

Kenny

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got bug bites!! And the management did nothing about it and even accused us for lying to get compensation.
Stayed 3 nights in Nov 2023
Response from Simply Suites Irvine Spectrum on 1 Dec 2023
Thank you for your feedback and for sharing your experience. As discussed during our conversation the room was inspected by the hotel team and it was clear.

4/10 Poor

Evandro

Business traveller
Disliked: Staff & service
On my check out in the morning the guy who was working at the time was very unprofessional. Overall the hotel is okay!
Stayed 4 nights in Nov 2023
Response from Simply Suites Irvine Spectrum on 1 Dec 2023
Thank you for sharing your experience with us. We will review with the hotel team.

8/10 Good

Grace

Travelled with family
Liked: Staff & service
The facility is smoke free now but I guess it used to be smokable so there's a smell in the room. We found a cap from the last guest in the room and there were some chips left on the floor next to the bed.
Stayed 3 nights in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thank you for your feedback!

10/10 Excellent

Ping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay with kitchen
Stayed 2 nights in Nov 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thank you so much for the great feedback!

10/10 Excellent

Jill

No pool but nice gym
Stayed 1 night in Nov 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thank you so much for the great feedback!

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thanks for your feedback!

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
We thank you for your feedback!

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and comfy.
Clean, well maintained, but older, casual suites that appear to have been designed with longer stays related to the nearby hospital. Feels like being in a small condo, with a few cooking items, as well as plates, glasses, etc. friendly staff. Would definitely stay here again for a night or more… quiet, comfy place without frills.
Stayed 1 night in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
We thank you for your feedback. We look forward to seeing you again soon!

2/10 Terrible

María

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t even bother going to this hotel, It’s disgusting, room has a stench of cigarette and musk and the tv was not working. I called the front desk and they refused to switch us room plan and simple. No sense of customer service or what it means to reach out for the customer.
Stayed 1 night in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thanks for your feedback!

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities
Service and comfort
Stayed 1 night in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thank you so much for the great feedback!

4/10 Poor

DOUGLAS

Stayed 5 nights in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
We thank you for sharing your feedback!

2/10 Terrible

Eun

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noise room
It was very very noise over the night because of the refrigerator, so I couldn't sleep whole night.
Stayed 1 night in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thank you for sharing your feedback.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sonesta Simply Suites Irvine Spectrum on 19 Oct 2023
We thank you for your feedback.

10/10 Excellent

Soonhye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Sonesta Simply Suites Irvine Spectrum on 19 Oct 2023
Thank you for the great feedback!

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Check In not great.
When I came to check in, I was told there were no rooms available as they had not finished cleaning. I was not offered any alternative.
Stayed 1 night in Oct 2023
Response from Sonesta Simply Suites Irvine Spectrum on 19 Oct 2023
Thank you for the feedback.

4/10 Poor

Vanessa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay a little extra and stay elsewhere
I will not be staying here again. Our room had a strong fragrance of old/musty furniture. there was a leak in the middle of the night due to "rain" and luckily we woke up with enough time to move our valuables out of the way. there is a room right above hours so not sure how rain could have been the culprit. anyway, the furniture was scuffed, the a/c unit was very loud, our shower had not been cleaned properly(someone's long hair was left behind) and therefore, I don't recommend this place.
Stayed 2 nights in Oct 2023
Response from Simply Suites Irvine Spectrum on 9 Nov 2023
Thanks for your feedback!

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
I was in Irvine for one night for business. This hotel was lovely and comfortable. I could have stayed a week!
Stayed 1 night in Oct 2023
Response from Sonesta Simply Suites Irvine Spectrum on 19 Oct 2023
Thank you so much for the great feedback.