Ratings based on 2,054 Verified Reviews

3.3 out of 5
64% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller

Posted 02-Jun-2018
Needs major renovation.
Comment from Hotel Management
04-Jun-2018 by Director of Rooms, Hotel Management
Dear, Anonymous We apologize for any shortcomings during your stay we hope to see you again and have the opportunity to provide you a more pleasant experience.
4 out of 5
by a verified traveller

Posted 30-May-2018
Comment from Hotel Management
30-May-2018 by Director of Rooms, Hotel Management
Thank you for your review we appreciate your business and we look forward to seeing you in the future.
2 out of 5
by a verified traveller from Orange County

Posted 26-May-2018
Of course I used Expedia to look for the best price to find a hotel. When I got here and checked in, using the hotel facility, I still had to pay $18 a day for parking in the hotel I booked.
Comment from Hotel Management
07-Jun-2018 by Director of Rooms, Hotel Management
Dear Anonymous, Thank you for choosing the Atrium Hotel as your destination. We value your business and hope you had a pleasant stay. Though at $18 for self parking we are still one of the lowest priced lots in the area and rates are fully disclosed on all our sites where as our surrounding properties offer much higher rates. We apologize that the parking fee placed a damper on your stay. We wish you all the best and hope to have you as our guest in the future.
2 out of 5
by a verified traveller from London/ON

Close to airport

Posted 25-May-2018
Pros: Location
Cons: Maintenance and on site services like access to on-site business centre as a registered guest and to the restaurant on a more guest friendly basis.
Location: Location excellent and close to a variety of things to do.
Although the hotel is close to the airport - it is otherwise very disappointing. Services such as "office access to the Internet" and the restaurant are by "third parties" and are therefore not really part of this evaluation. The front desk informed me that the office services although available were "expensive". The restaurant although laid out like the majority of "breakfast included" sites required a voucher and vouchers were not available for those who had booked through a third party like Expedia, which I had done. The facilities of the hotel itself were in need of some TLC housekeeping and maintenance, like painting! It's difficult to recommend this property in spite of its very convenient location.
5 out of 5
by a verified traveller

Posted 14-May-2018
Leisure at its best.
Comment from Hotel Management
16-May-2018 by Director of Rooms, Hotel Management
Dear Anonymous Thank you for your feedback we thank you for your business and we look forward to your next visit
4 out of 5
by a verified traveller

Posted 07-May-2018
Clean and front desk was very nice
Comment from Hotel Management
10-May-2018 by Director of Rooms, Hotel Management
Dear Anonymous, We appreciate your feedback on your recent stay and look forward to your next visit. All the best!
2 out of 5
by a verified traveller

Posted 04-May-2018
The hotel is a bit dated. AC is either on or off, no thermostat so it is a bit noisy. Bar staff was nice. What the call a "fitness center" is woefully outdated and under equipped.
Comment from Hotel Management
05-May-2018 by Director of Rooms, Hotel Management
Dear Anonymous Thank you for taking the time to review your recent stay. We are in the works in updating the property. We have updated our third floor rooms and invite you to experience one of our updated rooms on your next visit to Orange County. We apologize for the noisy A/C unit and hopefully one of our engineers was able to assist. Though the fitness room be undergoing changes as well in the near future currently one is able to obtain a descent work out. However we are glad to hear that you were able to relax and enjoy a cocktail in our lounge with our pleasant staff. We look forward to your return and we thank you for your business. All the best
4 out of 5
Recommended
for Everyone
by a verified traveller

In Irvine for that price it is a good value

Posted 03-May-2018
It feels like a dorm turned into a hotel, but the beds were clean, it was quiet, I slept well. The shower drained too slow and the parking lot must be paid for, it is not free.
Comment from Hotel Management
10-May-2018 by Director of Rooms, Hotel Management
Dear Anonymous Thank you for your response we will continue to work hard to strive for perfection. We thank you for your business and look forward to your next stay.
4 out of 5
Recommended
for Everyone
by a verified traveller from Salt Lake City, Utah

Posted 27-Apr-2018
Restaurants close by and the hotel is literally across the street from the airport.
Comment from Hotel Management
29-Apr-2018 by Director of Rooms, Hotel Management
Dear, Anonymous Thank you for taking the time to provide us your feedback. We appreciate your business and look forward to having you again as our guest. All the best!
5 out of 5
Recommended
for Everyone
by a verified traveller

Nice hotel

Posted 23-Apr-2018
The staff is extremely friendly and the hotel is nice. The only downside of staying here is that you have to pay $12 for parking a day so tack on $12 dollars to your stay.
Comment from Hotel Management
23-Apr-2018 by Director of Rooms, Hotel Management
Jerry Thank you for staying with us we are glad to hear that you had a good experience during your visit. We do charge a $12.00 fee for self parking but it is still considerable lower than our competitors which can charge as much $30.00 for self parking. Once again thank you and we look forward to your next visit. All the best!