Ratings based on 523 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Sep-2017
It was a short stay but quick and easy And it's always so welcoming at 9Hotel Opera.
Comment from Hotel Management
15-Sep-2017 by Vincent.L, Hotel Management
Thank you for choosing the 9HOTEL OPERA . We are glad to see that you liked your stay with us. We hope to see you soone back in paris. Best regards, Vincent.L
4 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Stayed twice in August

Posted 09-Sep-2017
Pros: Location. Well run. Reliable, have stayed there five+ times over the years. Good beds. Clean overall. Helpful staff.
Cons: Breakfast is expensive but there are grocery stores and a McDonalds nearby.
Location: 9th/10th arrondisement area. 10-15 minute walk from Gare du Nord and Gare du Est. Walkable to the opera area. Short metro ride to museums etc.
The 9 Hotel Opera isn't actually near the Opera but its a nice small, clean, reliable hotel just off Rue Lafayette by Square Montholon. We walk to the hotel from Gare du Nord (RER B train from CDG to Gare du Nord). Modest size rooms, modern bathrooms, modern design. There are safes in the rooms.
Comment from Hotel Management
15-Sep-2017 by Vincent.L, Hotel Management
Dear Jan and Steve, All the team is joining me to thank you for this great review which underlines our advantages: Location very central in Paris, the cleanliness and the staff.. We hope to see you back soon, Best regards, Vincent.L
5 out of 5
Recommended
for Everyone
by A verified traveller

Good experience

Posted 23-Aug-2017
Convenient location, clean hotel, nice and efficient staff. I liked the modern decoration of the rooms
Comment from Hotel Management
26-Aug-2017 by Miguel AFONSO, Hotel Management
THANK YOU so much for your warm comment! We were very pleased to welcome you in our Parisian Boutique Hotel. It’s always a pleasure for us to know that our guests enjoyed their stay in our hotel and find our staff very kind. We hope to welcome you again very soon for another stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very Nice hotel close to the metro :)

Posted 21-Jul-2017
Very Nice hotel close to the metro and friendly staff :) Except the Room that was rather small
Comment from Hotel Management
22-Jul-2017 by Miguel AFONSO, Hotel Management
Dear Guest Thank you very much for taking the time to write a review about your stay at the 9HOTEL OPERA. For your next stay in Paris, do not hesitate to take a look at our CLUB rooms, the most spacious of the hotel, which I'm certain will fulfill your expectations. Best regards Miguel AFONSO Front Office Manager
4 out of 5
by Daniel

Nice place. Good location. Good staff.

Posted 11-Jun-2017 on Hotels
Stayed for a week for vacation. Overall very good experience. Easy location to two Metro stops. Helpful staff. Clean room and bathroom. WiFi was good and always worked. Breakfast (15 e) was good, had variety for different cultures, Negatives would be tight room and bathroom size, drunk people in the street at 3:00am a few nights, and work going on in the room next door (during normal working hours) a few days. Overall very positive stay.
Comment from Hotel Management
14-Jun-2017 by VincentL, Hotel Management
Dear Daniel, All the team is joining me to thank you for this great review which underlines our advantages: Location in Paris, the staff; breakfast, the Wifi.. Sorry if some days the noise disturbed you, to keep our rooms clean and functionnal we have to do little works sometimes. We hope you enjoyed discovering Paris. See you back soon, Best regards, Vincent.L
1 out of 5
by A verified traveller from NYC

Don't recommend this place. I felt sick.

Posted 06-Jun-2017
The worst experiences while staying in Paris. Three reasons. First, the hotel room wasn't clean and ready when I checked in. The water sink was blocked with long black hair so the water could run down. It was disgusting. Second, i'm a Gold number of Expedia, so normally I get a good update for hotels in the system. This hotel only offered 20% off for my breakfast as a VIP update, which I will never make it that early. Finally, when I back home I checked my bank, there was a unexpected $170 charge in my Visa card from this hotel. Then I called this hotel, the staff told me that was just a deposit for me and the exam for my Visa card. Still, it's been 5 days and they haven't credited back my money. Don't recommend this hotel in Paris! It's really bad. Not worth any penny. I was very very disappointed.
Comment from Hotel Management
14-Jun-2017 by Vincent.L, Hotel Management
Dear Sir, Following our phone conversation two days ago. We found some writings on the wall of the room that were not here before. This is very disapointing. Furthermore, I would like to tell you that you have been Upgraded in a Superior room as you are a VIP Expedia member. And you have 20% discount on the bar and breakfast. You can know the advantages you get before the bookings and choose the place offering you the one you expect. Also as written on your booking, the check in is at 2PM. Before this time rooms are not ready. Best regards, Best regards,
5 out of 5
by Carl

Lovely little hotel.

Posted 21-May-2017 on Hotels
Lovely little hotel. Rooms small but to be expected for this price in Paris. Reception had a lot of trouble finding my booking despite name date and hotel being correct but once we got past that all good. Breakfast overpriced though for what you get.
Comment from Hotel Management
25-May-2017 by VincentL, Hotel Management
Dear Carl, Thank you very much for taking the time to write a review about your stay at the 9HOTEL OPERA. Sorry for the issue at check in, I hope it didn't took too much of your time. I hope to welcome you back soon, do not hesitate to take a look at our CLUB rooms, the most spacious of the hotel, which I'm certain will fulfill your expectations. Best regards, Vincent.L
4 out of 5
by Byung Hoon

Clean but too small

Posted 18-May-2017 on Hotels
It's a nice and clean small boutique hotel. If you are concern about room size, this is not a good choice.
Comment from Hotel Management
25-May-2017 by VincentL, Hotel Management
Dear Byung, All the team is glad to know you enjoyed your stay with us and thanks you for the time you took to share your experience. For your next stay in Paris, do not hesitate to take a look at our CLUB rooms, the most spacious of the hotel, which I'm certain will fulfill your expectations. Best regards, Vincent.L
3 out of 5
by A verified traveller

Nice but too small for 2pp

Posted 11-May-2017 on Hotels
It's a nice clean hotel but too small for 2pp. Staffs were very kind and friendly. If you expect hotel service, this is not a suitable one.
Comment from Hotel Management
15-May-2017 by VincentL, Hotel Management
Dear Guest, Thank you for taking the time to comment your stay at the 9HOTELOPERA. We are a boutique hotel, our servic offer is : rooms, breakfast, bar and a friendly atmosphere. Best regards, Vincent.L
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 24-Apr-2017
Pros: Location, renovations, style
Cons: Although rooms were pretty good at keeping the noise from other rooms out, hallway noise was louder
We had a wonderful stay at 9Hotel Opera. This location is great for travelers wanting to explore the Grand Boulevards/Opera area and is also a short walk (10 minutes) or taxi ride from Gare du Nord. The neighborhood has excellent restaurant, bar, and coffeeshop choices, and was right around the corner from a Metro stop. The hotel is recently renovated and it was nice to be able to unwind in a spacious, up-to-date lobby at the end of the day.
Comment from Hotel Management
01-May-2017 by Floriana Front Office Manager, Hotel Management
Dear Traveler, All the team thanks you for taking the time to share your experience at the 9HOTEL OPERA. We always try to do our best to facilitate the stay of everyone and as you say, with our neighborhood we have plenty of good addresses to share. We hope to see you soon back in Paris, Warm regards, Floriana Front Office Manager