Reception

Reviews of Hotel Palace Bellevue - Liburnia

4 out of 5
Hotel Palace Bellevue - Liburnia
Maršala Tita 144/148, Opatija

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 276 reviews" "
Rating 8 - Good. 94 out of 276 reviews" "
Rating 6 - Okay. 15 out of 276 reviews" "
Rating 4 - Poor. 8 out of 276 reviews" "
Rating 2 - Terrible. 2 out of 276 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

matilde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast, friendly staff
Stayed 2 nights in Feb 2024
Response from Hotel Palace Bellevue on 13 Feb 2024
Dear Mrs. Petra,Thank you for your positive feedback. We're thrilled you enjoyed our hotel, appreciated the good breakfast, and found our staff friendly. Your satisfaction is our priority, and we look forward to welcoming you back.Best regards,Hotel Palace Bellevue Team

6/10 Okay

Kristijan, Zagreb

Liked: Staff & service
Spa is far away thru restoran, water is cold; ashrays on balcony were dirty.
Stayed 1 night in Feb 2024
Response from Hotel Palace Bellevue on 13 Feb 2024
Dear Mr. Kristijan,Thank you for sharing your feedback. We apologize for any inconvenience you experienced with the spa location, cold water, and balcony ashtrays. Your comments are valuable, and we'll address these issues promptly. We appreciate your understanding and hope to have the opportunity to improve on your next visit.Best regards,Hotel Palace Bellevue Team

10/10 Excellent

Anja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hotel Palace Bellevue on 13 Feb 2024
Dear Mrs. Anja,Thank you for the perfect 10/10 rating. We're thrilled to hear about your exceptional experience. It was our pleasure to have you, and we look forward to welcoming you back for another outstanding stay.Best wishes,Hotel Palace Bellevue Team

10/10 Excellent

Ivica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Palace Bellevue on 9 Nov 2023
Dear Mr. Ivica,Thank you for staying with us and also for taking the time to rate your stay with the excellent rate.Until the new opportunity, kind regards,Hotel Palace Bellevue Team

10/10 Excellent

Nancy C

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Loved the adjacent cafe. Breakfast wasn’t as good as sister properties in Opatija
Stayed 4 nights in Sep 2023
Response from Hotel Palace Bellevue on 9 Nov 2023
Dear Mrs. Nancy,Thank you so much for taking the time to share your thoughts with us. We're delighted to hear that you enjoyed our hotel and the adjacent cafe. Your feedback about the breakfast is valuable, and we appreciate your honesty. We're always striving to improve, and your comments will certainly be taken into consideration as we work towards enhancing our offerings.We hope to have the pleasure of welcoming you back in the future and providing an even more memorable experience.Warm regards,Hotel Palace Bellevue Team

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr tolles Hotel mit Stil. Schönes sauberes Zimmer mit Balkon und grandioser Aussicht. Gutes Preis-Leistungsverhältnis. Empfehlenswert!
Stayed 1 night in Sep 2023
Response from Hotel Palace Bellevue on 6 Oct 2023
Sehr geehrter Herr Valentin,Herzlichen Dank für Ihr positives Feedback. Wir freuen uns, dass Ihnen unser stilvolles Hotel, das saubere Zimmer mit Balkon und die grandiose Aussicht gefallen haben. Wir legen großen Wert auf ein gutes Preis-Leistungsverhältnis und sind erfreut, dass Sie dies bemerkt haben.Vielen Dank für Ihre Empfehlung! Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen,Hotel Palace Bellevue Team

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony outside doors in the rooms are in terrible need of painting. Spa and pool were amazing!
Stayed 2 nights in Sep 2023
Response from Hotel Palace Bellevue on 2 Oct 2023
Dear Mrs. Laurie,Thank you for taking the time to provide your feedback about your recent stay. We're pleased to hear that you had an amazing experience at our spa and pool.However, we apologize for the condition of the balcony doors in the rooms. We appreciate your observation, and we'll certainly address this issue promptly to ensure a more pleasant experience for our guests in the future.We look forward to welcoming you back and providing an even more enjoyable stay on your next visit.Best regards,Hotel Palace Bellevue Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lost opportunity
Dirty and in need of refurbishment throughout. Staff were pretty clueless/unhelpful. Such a shame as the property has so much potential.
Stayed 1 night in Aug 2023
Response from Hotel Palace Bellevue on 23 Aug 2023
Dear Guest,We are very, very sorry that we didn't met your expectations. We will sure share this feedback among our team members and we ll do our best to improve the service.We hope you will give us a second chance once.Regards,Hotel Palace Bellevue Team

10/10 Excellent

jasna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience we will be back
Stayed 3 nights in Feb 2023
Response from Hotel Palace Bellevue on 14 Feb 2023
Dear Mrs. Jasna,Thank you so much for staying with us and also for taking the time to share your impressions. We are more than happy that you had a lovely stay and that we did our best to exceed your expectations. It would be our pleasure to have you again with us.Kind regards,Hotel Palace Bellevue Team

10/10 Excellent

Borislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel like I'm in 15th century Architect Beautiful Hotel
Response from Hotel Palace Bellevue on 18 Jan 2023
Dear Mr. Borislav,Thank you for taking time to write a review following your recent stay at Hotel Palace Bellevue in Opatija.We’re delighted to learn that you had a fantastic stay with us. The comfort and convenience of our guests is of utmost importance to us and we are thrilled that you enjoyed our facilities and also the warm hospitality of our team from the moment of check-in till the very last minute of your departure.We look forward to meet you again at Hotel Palace Bellevue.Kind regards,Hotel Palace Bellevue Team

10/10 Excellent

Dejan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Amazing place amazing hotel. Due to my work i spend quite a lot of time in hotels but this is a class above. Definitely will come again
Stayed 1 night in Jan 2023
Response from Hotel Palace Bellevue on 18 Jan 2023
Dear Mr. Dejan,It was our pleasure to have you with us. Thank you for your kind words, full of compliments. Our doors are always open for you.Till your next stay with us, kind regards,Hotel Palace Bellevue Team

10/10 Excellent

Harvey

Stayed 1 night in Jan 2023
Response from Hotel Palace Bellevue on 18 Jan 2023
Dear Mr. Harvey,Thank you so much for taking the time to provide the excellent rate for Hotel Palace Bellevue.Till your next stay with us, kind regards,Hotel Palace Bellevue Team

10/10 Excellent

David

Stayed 2 nights in Nov 2022
Response from Hotel Palace Bellevue on 28 Nov 2022
Dear Mr. David,We appreciate you took the time to provide such an excellent rate for Hotel Palace Bellevue.Till your next stay with us, kind regards,Hotel Palace Bellevue Team

8/10 Good

Dolores

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great part of Opatija with great balcony view.
Stayed 3 nights in Sep 2022
Response from Hotel Palace Bellevue on 26 Sept 2022
Dear Mrs. Dolores,Thank you for rating Hotel Palace Bellevue and for sharing your impressions with us. It s nice to know that you enjoyed the hotel location with its beautiful view.We would love to welcome you again on some future occasion. Best regards,Hotel Palace Bellevue Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022
Response from Hotel Palace Bellevue on 26 Jan 2023
Dear Mr. James,Thank you so much for the excellent rate you provide us.Regards,Hotel Palace Bellevue Team

8/10 Good

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Lovely hotel... breakfast was nice. Need a ramp or a porter very difficult without a ramp and suitcases or a pram.
Stayed 1 night in Mar 2022
Response from Hotel Palace Bellevue on 8 Mar 2022
Dear Mr. Milan, We are delighted that you choose hotel Palace Bellevue for your vacations. Many thanks for sharing your friendly thoughts with us. This means a lot to us and our entire team, that always tries to make our guest experience unforgettable. Thank you also for your suggestions. We are already looking forward to your next visit. Kind regards, Esma Smajić Hotel Manager

10/10 Excellent

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Hotel Palace Bellevue on 11 Feb 2022
Dear Mrs. Dragana, Thank you so much for taking the time to rate Hotel Palace Bellevue. We hope we ll welcome you again sometimes. Kind regards, Esma Smajić Hotel Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had everything you could need and the food was amazing!! By far the best breakfast Buffett ever!!
Stayed 2 nights in Aug 2021
Response from Hotel Admiral on 27 Aug 2021
Hallo, It’s always nice to read comments like this. We try every day for our guests to have some new experiences and to feel very comfortable with us. Thank you for the compliments, but specially for our food and beverage department. We believe that we will have the opportunity to host you some other time as well. Kind regards, Boris Štanc Hotel Manager

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a great, central location. Breakfast buffet was fantastic. Only disappointment was that booking included free parking whereas we had to pay parking on arrival.
Stayed 1 night in Jul 2021
Response from Hotel Palace Bellevue on 2 Aug 2021
Dear Mr. Matthews, We are extremely grateful that you gave us your trust when you chose the Palace Bellevue hotel for your stay in beautiful Opatija. We are glad that you were satisfied with the services provided by us. We take this opportunity to invite you to stay again. Kind regards, Esma Smajić Hotel Manager

10/10 Excellent

Milana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View
Hotel is in perfect position.Our room was beautiful, but we had one on the 4th floor with the balcony and the view.Bathroom is very nice also. Everyone in the hotel is very attentive and polite.The only thing that should be fixed, at least in our room is the mattress.It’s old and worn out, the second you sit on it you’ll realize it buuut we slept well😳😁.Really good food for breakfast. Hvala svima
Stayed 1 night in Jun 2021
Response from Hotel Palace Bellevue on 15 Sept 2021
Dear Mrs. Milana, Thank you very much for being our guests. Your feedback is very important to us. We are glad that you spent a wonderful vacation with us. Thank you for the compliments as well as for suggestions on how we can be better. We take this opportunity to invite you to visit us again. Kind regards, Esma Smajić Hotel Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Hotel Palace Bellevue on 29 Jun 2021
Hallo,, Thank you for your excellent rating. It was a pleasure to have you as our guest. We hope to welcome you again soon in hotel Palace Bellevue. Kind regards, Esma Smajić Hotel Manager

10/10 Excellent

Verified traveller

Stayed 8 nights in Aug 2020

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant
Lovely old world hotel. Beautiful view, large rooms, nice staff
Stayed 2 nights in Sep 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
A grand hotel in a great place. The staff was terrific. The interior needs a little TLC. But not enough to keep me from coming back.
Stayed 1 night in Oct 2019

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic hotel friendly staff great food , clean , the view is breathtaking . Loved the swimming pool and spa ! Affordable luxury with amazing staff
Stayed 1 night in Oct 2019

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Dubravko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property. The hotel is lovely and clean. The staff are helpful and kind. The breakfast is superb. The only critique is that the shower glass had some pink and black mold on the lower plastic part. Everything else though wasvery clean and welcoming.
Stayed 1 night in Oct 2019

10/10 Excellent

KYONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Staffs are very kind and helpful Very good location to walk town
Stayed 2 nights in Sep 2019

10/10 Excellent

Janja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

M, Chicago

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful views and beautiful buildings. Staff was friendly as well. However - rooms are really run down. Our wall was peeling away from the wood. The balcony was pretty but dirty. Check in was a huge hassle - to park you have to drive three miles around back the way you came. You have to carry your own luggage up many stairs to even get to the elevator. Check in was a headache for these reasons.
Stayed 2 nights in Sep 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Opatija. Staff was helpful and friendly.
Stayed 7 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel it’s self has a nice location and a beautiful old cave in the entrance. However that’s where the positive points end. The buffet breakfast is disgusting, lack of food for the 400 guests and when you finally fill a plate it’s worse than school food. This hotel is a cattle farm, a holiday processing plant, avoid if you can.
Stayed 2 nights in Aug 2019

6/10 Okay

Martyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful hotel, shame about the service!
A beautiful hotel in a great location. Clearly there was nowhere near enough staff to give a good service. The Strauss cafe, which is part of the hotel couldn't do anything from the menu other than a few nibbles as there wasn't enough staff. The main hotel bar was closed for 2 days again not enough staff! This is not to say that the staff who were there didn't do their best, they certainly did. In fact they worked extremely hard and had a smile on their faces. It's a 5 star hotel with 2 star service.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is spectacular. The eastern view seems infinite and beautiful. We were there during the summer and there is wonderful swimming in the Adriatic right out in front of our hotel. Food at the buffet was very good, and the hotel room was very lovely. The hotel was full but it never felt crowded. Parking was a little bit challenging. They offered a garage that was 160 m away and we had to pay 160 kuna for 24hrs. Not a deal breaker.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant short stay.
Location is fabulous and rooms are beautiful. The hotel has limited parking away from the building that is a must for Opatjia. There are many groups coming and going. Check in was good but we had to wait a bit. The WiFi is pretty sporadic and needs improvement. Overall a good stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored , excellent food and outstanding service
Stayed 2 nights in May 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room
We really enjoyed our stay at this hotel. Cleanliness is very important and this hotel did not disappoint. The property and room were beautiful. The breakfast was fantastic. My teenage son was in heaven. The area around the hotel was also very beautiful. We would definitely stay there again. We were sad the pool closed also early.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pretty clean with nice view, unfortunately the bad thing is the front lady who needs training.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel services everything in great quality, and it’s in nice viewing from my room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Hea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We loved our stay at this hotel. We really enjoyed having both dinner and breakfast included with one night stay. We will be back
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Disliked: Staff & service, property conditions & facilities
slabo vzdrževano pohištvo, na balkonskih vratih uničene, izruvane kljuke na vratih, balkonska vrata se niso zapirala. Restavracija: mrzla hrana, slaba izbira hrane za hotel 4*, 45 min po začetku večerje ni več niti polovice prvotne izbire hrane in je ne prinašajo več, praznih in umazanih krožnikov ne odnašajo iz mize niti po pol ure, za zajtrk ni bilo dva dni zapred mleka in kavo so prinašali sproti v vrčih - čakali po 15 min da, si prišel do kave; voda za čaj mlačna - skratka katastrofa lobi bar zaprejo pred 22 uro, čeprav naj bi obratoval do 23 ure tv programi: deluje manj kot ena tretjina programov
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019