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Reviews of Protea Hotel by Marriott Ondangwa

3 out of 5
Protea Hotel by Marriott Ondangwa
1 Main Road, Ondangwa

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 6 out of 24 reviews" "
Rating 4 - Poor. 4 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Carolyn

Stayed 1 night in Sep 2023

8/10 Good

Wonder

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
bitter sweet stay.
wifi net work was very poor in my room. i could hardly do the work i needed to do without losing connection. 1st day , they forgot to put my towels and then the receipt i got doesnt reflect the taxes or charges , leading to a shortage in the mount that i have to claim from the company.
Stayed 1 night in Aug 2023
Response from Tuwilika S. Mwahi on 7 Aug 2023
Good dayThank you for your feedback your concern is highly acknowledge. giving the best service to our client is our motto, therefore we did share your concerns with the affected departments and leadership team.we apologies for the inconvenience caused during your stay,yours faithfullyTuwilika MwahiFront office Manager

8/10 Good

Stefan

Stayed 1 night in Jul 2023
Response from TUwilika S. Mwahi on 18 Jul 2023
Dear Mr. Stefan Thank you for the review, we are happy to hear that you had a great stay with us.Giving a great service is our motto, kindly note we also had a good experience with you, and we are hoping to see you soon in your next stay.Yours FaithfulnessTuwilika MwahiFront Office Manager

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The front desk staff was helpful but tried to let me pay double,if it was not for the person who mentioned double paying on a previous review, I would have fallen for it. The airconditioning makes an awefull sound and is much louder than the tv,definitely needs an update,but rooms very crisp and clean. Breakfast was excellent. Overall a safe place and best in the vicinity.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Ingrid B L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Best choice of hotel in Ondangwa
It is an average 3* hotel, perfectly adequate, but nothing special. However, it is the best choice of accommodation available in Ondangwa. The reception staff initially did not find our booking and was generally slow. The room is pleasant enough and the breakfast very acceptable. I don't like to sleep with the aircon on all night and I did not feel safe sleeping with an open window on the ground floor, with no security around (not sure how safe the town is in general). After calling for the manager, I managed to get an upstairs room, which is preferable.
Stayed 1 night in Sep 2018

6/10 Okay

Werner

Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2018

10/10 Excellent

Santie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MWAAA
Fantabalootlik !
Stayed 1 night in Sep 2017

8/10 Good

Toshiaki

Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2017

8/10 Good

a traveller , T

Liked: Cleanliness, staff & service
Hotel in the city
Everything was good except the cleaner kept opening the windows so Mosquitos came in and I was bitten on the nose. The swimming pool was filthy so unable to take a swim.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place in a lovely town
The place was excellent and real value for money.

10/10 Excellent

Vongai, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quite a convinient place for me to stay close to the areas i came to visit.Staff very helpful and kind.

6/10 Okay

Yolande

8/10 Good

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gabrielle, New York

Liked: Staff & service
Disliked: Property conditions & facilities
Close to where I needed to be
The rooms are old and worn, although Bed linens clean and crisp ( yay!). The air conditioner leaked and flood half the room nightly until we put a trash basket under it and emptied it every morning to avoid squishing on wet carpets, just had to learn to live with drip, drip, drip all night. The pool was so filthy it was un swimable. The restaurant was fine, food mediocre. The staff however, was gracious, kind and very helpful. Certainly not a four star hotel by U.S. Standards, maybe one or two star. This was our first stay in Ondangwa and they were very helpful to us.

8/10 Good

Esther, Johannesburg

Disliked: Cleanliness
hotel resturant review
The hotel serves nice food,but there service is slow and the restuarant stuff are not friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice for the Ondangwa / Oshakati region
The hotel was clean and comfortable. The staff was professional and helpful. I stayed there in July, and didn't see or hear a single mosquito. Friends staying at a nearby hotel had mosquitoes. That alone made it a good choice. The hotel sent a shuttle quickly when I called from the airport.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
not very nice
avoid if you can. only benefit is that it's close to the airport

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Ordnung
Eines der besten Hotels in Ondangwa, vernünftiger Standard und Service
Stayed 1 night in Nov 2017

6/10 Okay

stefan

Liked: Cleanliness, staff & service
Järkevin hotelli Ondangwassa
Ok mutta hyttysiä huoneessa

4/10 Poor

Verified traveller

Disliked: Staff & service
Average hotel
It was a bad experience because I was double charged by hoteis.com and the hotel. They just told me the problem at check out with no time to solve. Out of it is a average hotel. No other problems. People are friendly but reception is not efficient