Search Hotels Near Omiya Bonsai Art Museum, Saitama

"Unfortunately, our experience at this hotel in Shinjuku was disappointing. Throughout our travels in Japan, we’ve found hotel staff to be exceptionally friendly and welcoming, which made this experience stand out in a negative way. We often felt like we were being given the runaround when asking for assistance, and there were several moments where it seemed like staff were talking about us, which made us uncomfortable. The hotel itself also had an unsettling atmosphere that was difficult to ignore. While it’s hard to explain exactly why, the overall vibe felt off and left us with an uncomfortable feeling during our stay. On a positive note, the location was convenient, but overall this was not the level of hospitality we’ve come to expect while traveling in Japan."

"Excellent "

"I wish the Godzilla terrace was open. The beds are very hard like a board. Great location in the heart of Shinjuku. Good access to subway and train. The limousine bus stop to and from the airport is one block away."

"Clean room, kind staff"

"Very good customer service and clean room"

"Excellent location but a bit away from the main light rail lines.. very close to all the shops and restaurants in the heart of Shinjuku though. Rooms were small but functional, if you're concerned about the bed, you can ask for additional mattress pads for more "western" style comfort."

"Great location and great staff. Welcoming check in and out. They helped with our luggage transport as well. I would recommend people to stay here. "

"Help ful staff and nice area for family and travel"

"Excellent location, 10 minute walk from Shinjuku station! Room was clean and perfect for a 4 day stay in Tokyo! Staff were lovely and helpful too, will definately be staying here again! "