Stayed in the dead of winter - Hotel was cosy / comfy / close by all attractions - A good tip would be not to book any fancy restaurants for a meal - The hotel food is exceptional, well presented and very tasty. Highly recommended for a stay in the old city of Riga.
The Hotel rooms are not 4 star, they are at best 3 star. Out of the 4 nights we stayed only once were the rooms serviced before 5.30pm at which time we were getting ready to go out for the night. We did ask for the maids to come back 30 minutes later, however they did not reappear. I even had to call reception for loo roll and clean towels. The breakfast on the 1st morning was very poor. No room to sit, no cutlery, no cups, no glasses and practically no food!! My wife ended up going to the room to get her purse and we went out for breakfast at a different location. The staff that were there were very helpful. The reception area, corridors, bar area, and club downstairs were very good. Overall our stay was good, just a few improvements and the hotel would be great to stay in
We only stayed one night so we opted for the economy no-window room, which was just fine for one night, wasn't stuffy, and had a fake back-lit window thing behind a curtain that turned on when the lights were on, giving the illusion that there was a window. The location was superb - just a short walk from the train & bus stations and close to the main tourist sites. There were some loud obnoxious guests running around the halls making quite a bit of noise at around 5 or 6 in the morning - not appreciated. But other than that we had a nice stay.
The Good: Clean, well maintained hotel. Excellent location with supermarket, restaurants, pharmacy in walking distance. Good breakfast buffet. Good for business stay. Room was spacious enough. Good facilities.
The Bad: Loyalty is a two way street. I stayed at the hotel initially for 1 week, then extended my stay twice. However, no matter how long you stay or how many times you extend your trip, the hotel always demands pre-payment for any extension. They treat guests as if they will run away without making payment. I fully understand pre-payment when you check-in but not for any extensions which the guests should be allowed to do at the time of check-out.
I booked this as a surprise for my husband's birthday and we were both impressed by the hotel. It's close to enough to bars and restaurants in the old city without being noisy at night. Our room was clean and spacious and the heating was very efficient - important in January! The reception staff were helpful when we wanted to use public transport.
Breakfast was enormous with "champagne" and mulled wine on offer every morning with all the usual stuff you'd expect. All good quality.
If we ever go back to Riga, we'd stay there again.
We stayed as an anniversary treat, upon arrival we were given a free upgraded room which also included a free cocktail and 15% off restaurant dinner.
After arriving back to our room later that evening we found a hand written card and chocolate covered strawberries :)
With its cobblestone streets and beautifully restored 19th century architecture, Riga's Old Town is the heart of Latvian culture and history. Situated on the eastern banks of the river Daugava, Riga's Old Town is best seen by foot. Popular outdoor markets, churches, and the iconic House of Blackheads are all conveniently close. Bars, cafes, and restaurants are abundant and easy to find.
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