Ratings based on 875 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Montreal, Canada

Location within the old town ,,, very convenient .

Posted 08-Aug-2017
Pros: Staff, cleaniness, location
Cons: A lot of noise around because of the bars. But this is why this is so charming and exciting to stay at a hotel located in the old town !!
Location: We cannot ask any better for the location.
I did stay at this hotel for several days on a business/vacation trip. The staff was always smiling and ready to help in any circumstances. Thanks and thanks again.
2 out of 5
by A verified traveller from wales

Central not to far from anything

Posted 24-Jun-2017
Room we stayed in pretty basic ,the bathroom not enough room between the sink and toilet,after being out for the day when we got back their was a terrible smell in our bathroom smelt of drains awful, old town Riga was beautiful.
Comment from Hotel Management
02-Jul-2017 by Olga Stavinska, Hotel Management
Dear Susan, First of all, we would like to thank You, for choosing Rixwell Centra Hotel and for sharing Your experience. We are sorry to read, that Your stay was not so good as expected. It is very important for us to make our guests feel welcomed and to make their stay as comfortable as possible. It is a pity that we have not been informed about the issue in the room. For our guest convenience, the reception desk is available during twenty-four hours and the hotel staff is ready to assist at any time of the day. Please accept our sincere apologies for inconvenience caused and despite Your experience, we would be glad to see You again as our guest in Rixwell Centra Hotel. Kind regards, Olga Stavinska Rixwell Centra Hotel General Manager
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Jun-2017 on Hotels
5 out of 5
by Ron

This traveller left a rating score only Posted 18-May-2017 on Hotels
2 out of 5
by A verified traveller

Posted 10-May-2017
Pros: The staff was very nice, location was close to some very nice fine dining. food here in old riga is amazing.
Hotel staff is wonderful, cleanliness of the room was unacceptable. Non-stop stomping from the room above, could not relax at all.
Comment from Hotel Management
12-May-2017 by Olga, Hotel Management
Dear Guest! Thank You for choosing Rixwell Centra Hotel as Your place to stay in Riga. We highly appreciate Your feedback about our property and experience You had. We are sorry to read, that Your stay was not so good as expected. As the the guest comfort and quality of services are very important for us, please be insured that additional training will be organized for all members of housekeeping department. We would be glad to welcome You again as our guest in Rixwell Centra Hotel. Kind regards, Olga Stavinska. Rixwell Centra Hotel
4 out of 5
by A verified traveller

Excellent position in old town.

Posted 09-May-2017
Pros: It's central location was superb. The staff were friendly.
Cons: The bath had mold on the lower tiles, we returned twice at around 4 in the afternoon and our room had still not been serviced.
Location: Amazing - art galleries, museums, theatre, coffee bars and dining facilities
A beautiful place. All sights and museums were easily accessible. Good food to be had everywhere.The only drawback was noise from outside at night which was awful. Stag/Hen nights shouting until 4/5am giving us very little sleep.
5 out of 5
by Mary Jane

This traveller left a rating score only Posted 03-May-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Good central hotel

Posted 01-May-2017
Good for easy access to centre of the Old Time but some nearby bars are open until 6am so lots of noise. Reception staff are very helpful and knowledgeable. Rooms are clean but starting to look a little tired. Could really use a mirror near a socket other than in the bathroom!
3 out of 5
by A verified traveller from Boston, MA

Easy access to all of old town

Posted 22-Apr-2017
Pros: The price and the location. Comfortable large room.
Cons: Better service. Alternative choices for coffee type at breakfast.
Location: Right in the middle of Old Riga and accessible to all sights therein.
Other than thin walls allowing transmission of voices and steps of other guests, I was satisfied with or stay at Rixwell Centra. A bit frustrating was the necessity to request clean towels at 16:30 when our room was not visited by cleaning staff despite our placing a "Please Clean Room" sign on the door at 10:45. I had to wait about 15 minutes in the lobby in order to make a request for a change of towels. The front desk person, who was very sweet, but very inefficient, was checking in one woman. Then, she turned to a hotel worker to do something with her, but I "exploded," stating that I was waiting 15 minutes for a request for new towels. This was a very dissatisfying experience. Breakfast was ordinary and did not offer any gluten free bread or baked goods. Coffee was strong (typical European), but not to my taste. A number of other hotels do have a coffee machine with choices. The only choice here was take it or leave it.
Comment from Hotel Management
25-Apr-2017 by Olga, Hotel Management
Dear Dan, Thank You for choosing Rixwell Centra Hotel as Your place to stay in Riga. Please accept our sincere apologies for inconveniences You experienced. We would like to assure You, that extra customer service training will be provided to all members of our team to improve service quality in our hotel. In addition we would like to say that there is a possibility to have gluten free breakfast on request. Despite to all inconveniences caused, we hope that You will give our hotel another chance to welcome You again. Kind regards, Olga Stavinska. Rixwell Centra Hotel General Manager.
2 out of 5
by A verified traveller from Brighton

Disappointing

Posted 17-Apr-2017
Pros: Central location
Cons: Redecorate, brown wallpaper, tired carpets and an honest write up. This is by no means a 4 star hotel.
Location: As it's located in the Old Town, it is close to all the sites with plenty of restaurants and bars to choose from.
We chose this hotel due to its central location and good reviews. On arrival reception was welcoming and helpful. However, our room on the 4th floor, whilst spacious, was tired with bleach stains on the carpet and damp peeling walls in the bathroom. This is the first hotel I have stayed in that provided ear plugs - but we needed them. The bar next door was open playing music until 6am (that isn't mentioned in the write-up). The room was too hot but we couldn't open the window due to the noise and the controller for the air con was missing. The breakfast room in the basement had a strange smell but the breakfast itself was good. We were glad to leave.