Ratings based on 253 Verified Reviews

4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Newtown PA

Grand Dame Hotel in the Heart of the City

Posted 06-Jul-2017
Pros: Clean, quiet and elegant.
Cons: Would have liked a firmer mattress.
Location: Across from Cathedral and other historic sites and the entrance to the historic Old City.
Lovely classic aeuropean hotel with full modern amenities. Live piano played in lobby and a glass of champagne on arrival were very nice touches.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York City

Top of the line in Vilnius

Posted 29-May-2017
Happy, attractive staff who like their work. Medium sized luxury hotel. Everything works, breakfast is great, room service lightening quick. Very convenient central location at edge of Old Town. Our third visit, and they remember and acknowledge you as an honored guest. Hard to beat this service level anywhere in the world.
Comment from Hotel Management
07-Jun-2017 by Tadas Evaltas Front Office Manager , Hotel Management
Dear Guest, First of all we would like to thank you that you have chosen our hotel for your third and hope not the last stay and say thank you for your praise on our hotel, facilities, breakfast and friendliness provided by our staff. We take great pride in delivering the traditional European art of luxurious hospitality and are glad we were able to exceed your expectations in Lithuania. Looking forward to welcoming you back to Vilnius and its Kempinski Hotel Cathedral Square in the nearest future! Sincerely yours,
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect hotel in the best possible location

Posted 16-May-2017
Pros: Classy hotel with great service and a great location
Cons: The gym was too tiny and too hot. The spa was fine but it was also uncomfortably hot.
Location: The location was right in the heart of everything one would want to do and see as a tourist.
Hotel had great service and the restaurant and bar were both very high standard. The spa was good but the gym was very small and you couldn't adjust the temperature down. The hotel location couldn't have been better and the staff was always very helpful.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great hotel and staff

Posted 15-May-2017
Cons: Hanging storage in the room
Great stay at a very good hotel. Staff excelent as was breakfast and the spa.
Comment from Hotel Management
15-May-2017 by Tadas Evaltas, Hotel Management
Dear valued Guest, Thank you for sharing your review on Expedia. We are so delighted of your positive experience with us and it is great to know you found our staff service, breakfast offerings and Kempinski the Spa to your expectations. Already looking forward for your future stays at Kempinski Hotel Cathedral Square in Vilnius. Sincerely Yours, Tadas Evaltas Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic place to stay

Posted 15-Apr-2017 on Ebookers
Pros: yes
Location: excellent
great hotel friendly staff , if I go vilnus I will go again same hotel
Comment from Hotel Management
24-Apr-2017 by Kempinski Team, Hotel Management
Dear Oscar Williams, we are delighted to know that our hotel is on top of your list. Looking forward to welcome you at Kempinski Hotel Cathedral Square soon!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2017
Good hotel, perfect location, nice bar and good restaurant
Comment from Hotel Management
24-Apr-2017 by Kempinski Team, Hotel Management
Dear Guest, we are delighted to know you enjoyed your stay as well as hotel's outlets! Greetings from Vilnius
5 out of 5
by Theresa

Perfect stay in Vilnius

Posted 30-Mar-2017 on Hotels
Beautiful hotel within walking distance to all attractions and shopping. Hotel grounds were impeccably maintained, on site restaurant was fabulous and staff was exceptional in making sure no details were overlooked.
5 out of 5
by Amir

This traveller left a rating score only Posted 26-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from MK

Wonderful hotel in a beautiful location.

Posted 13-Mar-2017
Exceptional hotel in a fantastic location and within easy reach of Vilnius Old Town. Extremely friendly, helpful and attentive staff.
Comment from Hotel Management
24-Apr-2017 by Kempinski Vilnius Team, Hotel Management
Dear Simon, thank your for taking time to review your stay! Greetings from Vilnius
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Mar-2017 on Hotels