We had an ok stay, well located. One horrible thing is we asked to book a taxi hire for 6 hrs., credit card transaction only(we didn’t have enough Yen on us). The hotel made the referral due to contracted taxi company with JAL Naha. The taxi driver drove us for only 4 (2hrs shorter than booked), said no credit card allowed, AND part of scenic tour ended up going to banks to try to get cash via ATM. I felt pressured and hoax. I suggest JAL Naha change their contracted taxi company!!!!!!
Comment from Hotel Management
04-Nov-2017 by Front MGR, Hotel Management
Thank you for staying with us the other day. Sorry for making you feel unpleasant about the taxi case though you stayed at the palace. Please confirm your facts and tell me your name in order to protest and instruct the applicable taxi company.