Ratings based on 1,267 Verified Reviews

4.1 out of 5
73% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Excellent location

Posted 26-Apr-2018
Walking distance to markets, restaurants and monorail. Great breakfasts and the staff were wonderful
Comment from Hotel Management
26-Apr-2018 by Front MGR, Hotel Management
Thank you for staying. We are very pleased that you praise me for breakfast and thank you. How was your trip to Okinawa? We are looking forward to seeing you again. Best regards
3 out of 5
by A verified traveller

Convenient but outdated

Posted 27-Dec-2017
Close to many shops and restaurants, but the room is very small and old.
Comment from Hotel Management
30-Dec-2017 by Front MGR, Hotel Management
Thank you for staying. We are renovating the room in stages now. Every room in July can feel the spread of space. We will be waiting for you to use it when you travel next Okinawa.
4 out of 5
Recommended
for Everyone
by A verified traveller from Honolulu, HI

Right in the Middle of Everything

Posted 22-Dec-2017
Pros: Good location
Cons: Not much
Location: Kokusai Dori. Main tourist center for Naha, Okinawa.
Nice hotel right on the main street of Kokusaidori. In terms of location with lots of shops and restaurants, it doesn't get much better.
Comment from Hotel Management
30-Dec-2017 by Front MGR, Hotel Management
Thank you for staying. Thank you for posting comments again. In July 2018 all the rooms can feel the spread of space. We will be waiting for you to use it when you travel next Okinawa.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bay Area CA

excellent hotel in the heart of Kokusai Dori.

Posted 01-Dec-2017
Pros: Clean, Nice staffs and location.
Cons: Staying there for about 10 days, I got tired of their continental breakfast since they only change it around twice. I wished they had more options.
Location: Right in the middle of Kokusai Dori, you can't go wrong. Bars, restaurant and great food. reminds me of small Kalakaua ave. in Waikiki.
I was blessed to stay in the 14th floor in their Premium Executive floor. Compare to US standard rooms, the motel 6 has more square footage but not the detail and cleanliness by far. I really felt bad that I'm accustomed to tip to make my room each day. AC is maxed at 65 degrees but it gets cold in the small room. Overall, all I wanted was a clean room with nice cool ac so I was a happy camper. Would I recommend staying there again? Sure why not.
Comment from Hotel Management
05-Dec-2017 by Front MGR, Hotel Management
Thank you for staying the other day. Also thank you for posting detailed comments. The room on the 14th floor where I stayed is renewed in July of next year and it will be reborn into a room that feels a resort feeling. We will be waiting for the next Okinawa travel opportunity, so that all the staff will be able to stay. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveller

Overview of the Hotel

Posted 26-Nov-2017
Loved the location and how it was right in the centre of the shopping belt. The room was spacious and clean. Place looks brand new. Perfect for my two night stay.
Comment from Hotel Management
30-Nov-2017 by Front MGR, Hotel Management
Thank you for your stay. The room that I stayed this time will be a new room renovated from October. Have you relaxed comfortably? We are waiting for your coming so that the staff will be able to stay at the next Okinawa travel opportunity.
2 out of 5
by A verified traveller

Taxi Referral

Posted 01-Nov-2017
We had an ok stay, well located. One horrible thing is we asked to book a taxi hire for 6 hrs., credit card transaction only(we didn’t have enough Yen on us). The hotel made the referral due to contracted taxi company with JAL Naha. The taxi driver drove us for only 4 (2hrs shorter than booked), said no credit card allowed, AND part of scenic tour ended up going to banks to try to get cash via ATM. I felt pressured and hoax. I suggest JAL Naha change their contracted taxi company!!!!!!
Comment from Hotel Management
04-Nov-2017 by Front MGR, Hotel Management
Thank you for staying with us the other day. Sorry for making you feel unpleasant about the taxi case though you stayed at the palace. Please confirm your facts and tell me your name in order to protest and instruct the applicable taxi company.
3 out of 5
Recommended
for Everyone
by A verified traveller from hong kong

Posted 27-Sep-2017
Very good location, all the staffs a very polite and helpful, very close to restaurants and shop
Comment from Hotel Management
01-Oct-2017 by Front MGR, Hotel Management
Thank you for using the hotel. Thank you for your compliments to the staff. Such words will improve the motivation of the staff. We will be waiting for you to stay at the next Okinawa trip.
5 out of 5
by Kunaporn

Posted 31-Aug-2017 on Hotels
Comment from Hotel Management
04-Sep-2017
Thank you for staying the other day. How was your trip this time in Okinawa? We will be waiting for you to stay at the next opportunity to come to Okinawa.
3 out of 5
by A verified traveller

Posted 05-Aug-2017 on Hotels
Comment from Hotel Management
13-Aug-2017
Thank you for using. I am sorry that I could not provide a satisfyingly satisfying stay. In the future, I would like to make every effort every day so that customers can be more satisfied.
2 out of 5
by A verified traveller

Posted 22-Jul-2017
Service was great. But just the room is outdated and saw some bugs in the bathroom crawling around....
Comment from Hotel Management
13-Aug-2017 by Front MGR, Hotel Management
Thank you for using.We are very sorry that my stay was not satisfied due to inadequate bathroom. From the autumn of this year, the hotel will gradually begin refurbishing, and next summer all the guest rooms will be born again. Please use it for the next Okinawa trip. All the staff are waiting.